RE: Citizens as clients/consumers

1998-04-27 Thread Max B. Sawicky
. . . One thing this is doing (and this was very much part of Thatcher's agenda when she floated BT) is creating a class of share-holders - the idea being that their vote against any pro-public sector party (such as Kinnock's mob) can be assured in return for but a couple of thousand

RE: Citizens as clients/consumers

1998-04-27 Thread Rob Schaap
G'day Penners, Australia is following NZ into a black hole of across-the-board privatisation. We've just flogged 1/3 of our erstwhile public monopoly telco ('Telstra') and we're about to chuck the other 2/3 after it. One thing this is doing (and this was very much part of Thatcher's agenda

RE: Citizens as clients/consumers

1998-04-24 Thread Max B. Sawicky
Though it may not be news to you, I was surprised by how wide-spread the language of "customer service" and "business-client" is in reference to the provision of public services. . . . Comment: that the client may not know which agency is actually delivering (or not) is a handy foil