Hi,
On 23.10.2009, at 20:36, Ruslan Zakirov wrote:
Laas,
This SQL is too heavy and incorrect, RT 3.8.6 has a fix.
Upgrading to 3.8.6 seems to have fixed this issue - lookup IP is now
fast again.
Thank you.
Best,
Laas
___
Hello!
We have RT with ca 50 000 tickets in it, which, I think, has been
running since 3.2 and upgraded lately to 3.8.5. After that I added RT-
IR to it and everything seems to be fine except the Lookup IP query.
First of all it takes ages. MySQL slow log reports query_time in order
of
is:
my $transaction = $self-TransactionObj;
if (($transaction-Field eq 'Owner') ($transaction-Type ne 'Take')
$transaction-Creator != 1){
return 1;
}
return 0;
Best regards,
Laas Toom
___
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Hello!
Recently I set up the contributed scrip to AutoSetOwner onResolve, which
works great, but just now discovered that when resolving a ticket from
The Basics view by setting it's status to 'resolved' and leaving owner
to 'Nobody' (which should mean 'unchanged') the scrip DOES autoset
