[spamdyke-users] Help me to understand 503 MAIL first

2015-06-22 Thread Alessio Cecchi via spamdyke-users

Hi,

one sender (and only this one) is unable to send email to my users, this 
is the error in spamdyke log:


Jun 22 05:47:37 mx01 spamdyke[1066]: DENIED_OTHER from: i...@domain.net 
to: j...@domain.com origin_ip: 98.18.75.3 origin_rdns: 
static-98-18-75-3.optusnet.com.au auth: (unknown) encryption: TLS 
reason: 503_MAIL_first_(#5.5.1)


The sender said that is unable to send email only to me so the problem 
is mine ...


When the error MAIL first occurs?

How can I solve this problem or how can I demonstrate that is a sender 
problem?


Thnaks
--
Alessio Cecchi
http://www.linkedin.com/in/alessice
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Re: [spamdyke-users] Help me to understand 503 MAIL first

2015-06-22 Thread Angus McIntyre via spamdyke-users

On 2015-06-22 11:55, Alessio Cecchi via spamdyke-users wrote:

one sender (and only this one) is unable to send email to my users,
this is the error in spamdyke log:

Jun 22 05:47:37 mx01 spamdyke[1066]: DENIED_OTHER from:
i...@domain.net to: j...@domain.com origin_ip: 98.18.75.3 origin_rdns:
static-98-18-75-3.optusnet.com.au auth: (unknown) encryption: TLS
reason: 503_MAIL_first_(#5.5.1)

The sender said that is unable to send email only to me so the
problem is mine ...

How can I solve this problem or how can I demonstrate that is a sender 
problem?


My understanding is that 503 MAIL first occurs when the other side is 
using badly implemented software that sends SMTP commands out of order.


Normally, the SMTP transaction should go something like (with Spamdyke's 
responses indented for clarity):


   HELO bar.com
 220 baz.com
   MAIL FROM: u...@bar.com
 250 OK
   RCPT TO: u...@baz.com
 250 OK

and so on.

If the other side starts with:

   RCPT TO: u...@baz.com

Then Spamdyke will respond:

   503 MAIL first (#5.5.1)

In other words, Spamdyke is saying You should have sent the command 
MAIL first.


I believe that this is what's happening in your case.

From my reading of:

https://tools.ietf.org/html/rfc821#page-37

Spamdyke is actually right to do this. A client that leads off with an 
out-of-order command is not following the SMTP protocol. Because SMTP is 
a stateful protocol, sending out-of-order commands could lead an MTA to 
end up in an inconsistent state, and mail could be lost.


I don't know exactly what the other user's client is sending, but from 
my experimentation it looks most likely that it's sending RCPT before 
anything else. If it sent another command, such as DATA, or an 
unrecognized command such as QUUX, Spamdyke would give a different 
error.


Because this is a fairly fundamental error on the part of the remote 
client, I would not expect it to be possible to configure Spamdyke to 
handle this case.


Obviously, if he's able to deliver mail to other destinations, then 
other MTAs must be more forgiving. Nevertheless, it looks to me as if 
Spamdyke is following RFC821, and his software is not.


Sam Clippinger can probably confirm whether or not this is the case, and 
whether there's anything you can do about it. But it looks to me as if 
the other guy's software is broken, and it's his problem, not yours.


Angus

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