Re: [Trac] Attaching e-mails to tickets

2006-08-11 Thread Noah Kantrowitz
Either cut-and-paste the text into a text file or wiki page, or look at making a new content converter. --Noah Daniel Serodio wrote: What is the best way to attach an e-mail to a ticket? When someone attaches a .eml file (created by Outlook), it's displayed in a raw format, which is not very

SV: [Trac] Attaching e-mails to tickets

2006-08-11 Thread Terje Jönsson
On 8/10/06, Daniel Serodio [EMAIL PROTECTED] wrote: What is the best way to attach an e-mail to a ticket? When someone attaches a .eml file (created by Outlook), it's displayed in a raw format, which is not very readable. One could modify the email2trac script to append to an existing

Re: SV: [Trac] Attaching e-mails to tickets

2006-08-11 Thread Steve Lianoglou
On Aug 11, 2006, at 12:14 PM, Terje Jönsson wrote: I think it would be very helpful for people working with support to be able to attach the e-mail directly from the e-mail client. Does someone have a good idea how to hack that into Outlook XP? A plugin I once saw in action developed for

Re: [Trac] Attaching e-mails to tickets

2006-08-10 Thread Markus Tacker
On 8/10/06, Daniel Serodio [EMAIL PROTECTED] wrote: What is the best way to attach an e-mail to a ticket? When someone attaches a .eml file (created by Outlook), it's displayed in a raw format, which is not very readable. One could modify the email2trac script to append to an existing ticket