[Bug 769335] Re: Launcher tooltips sometimes don´t show

2011-05-27 Thread drew212
@Andrea Azzarone I have been trying to sift through the code to figure out were this kind of thing is handled. I was hoping to get a mentor to help work on this but haven't had the time. If you feel you can get this done easily feel free to assign yourself. -- You received this bug notification

[Bug 769335] Re: Launcher tooltips sometimes don´t show

2011-05-09 Thread drew212
** Changed in: unity (Ubuntu) Status: Confirmed = In Progress ** Changed in: unity (Ubuntu) Assignee: (unassigned) = drew212 (mstngdrew212) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs

[Bug 689204] Re: Feedback add-on cannot be disabled

2011-01-21 Thread drew212
Thank you for submitting this bug and helping to improve Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. You can test a new

[Bug 705308] Re: Hi, ich brauch Eure Hilfe, mein Englisch ist unt aller Sau

2011-01-20 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read How to report bugs effectively http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.

[Bug 691131] Re: crash when firefox start

2011-01-20 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report didn't yield the required information. If you're using an official release of Ubuntu you can submit proper crash reports directly to Mozilla. ** Changed in: firefox (Ubuntu)

[Bug 688716] Re: Flash Player doesn't work. neither of the other plugins related to this plugin, like Gnash.

2011-01-20 Thread drew212
I'm marking this as invalid because this is not actually a bug, as indicated in the previous comments. ** Changed in: firefox (Ubuntu) Status: New = Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 696109] Re: Ubuntu Firefox version crash when using SafeNet iKey token

2011-01-20 Thread drew212
Thank you for submitting this bug and helping to improve Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If a new profile

[Bug 692548] Re: browser crashes shortly after being opened

2011-01-20 Thread drew212
Thank you for submitting this bug and helping to improve Ubuntu. Unfortunately your crash report didn't yield the required information. You can submit proper crash reports directly to Mozilla if you're using an official release of Ubuntu. ** Changed in: firefox (Ubuntu) Status: New =

[Bug 701217] Re: does not remember 'customer number' but says it has.

2011-01-18 Thread drew212
Regression-Update tag added as this seems to be a potential regression bug. ** Tags added: regression-update -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/701217 Title: does not remember 'customer

[Bug 704725] Re: virus in my outgoing emails

2011-01-18 Thread drew212
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but

[Bug 573654] Re: add ons of firefox not install (error 202)

2011-01-18 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been changes to Ubuntu since that time you reported the bug and your problem may have been fixed with

[Bug 589105] Re: No Audio on Vieos

2011-01-18 Thread drew212
Thank you for reporting this bug to Ubuntu. Gusty reached EOL on April 18th, 2009. Please see this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases Please feel free to report any other bugs you may find. ** Changed in: firefox (Ubuntu) Status: New =

[Bug 591026] Re: Ubuntu freeze after running flash or google map on firefox or google chrome

2011-01-18 Thread drew212
I noticed that some of the sentences in this bug report are not in English. If they were translated to English they would be accessible to more triagers. Could you please translate them? ** Changed in: firefox (Ubuntu) Status: New = Incomplete -- You received this bug notification

[Bug 597760] Re: all youtube movies give me an error -

2011-01-18 Thread drew212
If you want to watch youtube movies you can do that by installing the adobe flashplugin. You can do this by removing gnash: sudo apt-get remove gnash and then: sudo apt-get install flashplugin-installer Although you will be installing non-free proprietary software. If this is undesirable, we can

[Bug 574445] Re: Remember Decision check box does not remember decision

2011-01-17 Thread drew212
Thank you for submitting this bug and helping to improve Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If a new profile

[Bug 701217] Re: does not remember 'customer number' but says it has.

2011-01-17 Thread drew212
Which previous version worked for you? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/701217 Title: does not remember 'customer number' but says it has. -- ubuntu-bugs mailing list

[Bug 546721] Re: Firefox 3.6 has problems with drag and drop feature in Lucid Beta 1

2011-01-17 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed

[Bug 578069] Re: firefox adobe flash plugin no longer works

2011-01-17 Thread drew212
Thank you for submitting this bug and helping to improve Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If a new profile

[Bug 582569] Re: Bookmark Icons only appear when in use, then revert to a generic icon.

2011-01-17 Thread drew212
Thank you for submitting this bug and helping to improve Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If a new profile

[Bug 586797] Re: firefox don't show some itens of the this site...

2011-01-17 Thread drew212
Thanks for submitting this bug and helping to improve Ubuntu. Could you please include a specific URL to the website with the problem so we can test it? Thanks in advance! ** Changed in: firefox (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a

[Bug 688641] Re: crashed when oppened e mail

2011-01-16 Thread drew212
Hello, thanks for reporting this bug and helping to improve Ubuntu. Unfortunately this version of Firefox is no longer supported for your release. Could you please upgrade to 3.6.13 and open a new bug report. Also, if you get a crash again could you please generate an apport crash report for

[Bug 701860] Re: firefox addon cannot be installed. the list is not coming.

2011-01-16 Thread drew212
Thank you for submitting this bug and helping to improve Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If a new profile

[Bug 689375] Re: Firefox crashes when I right click on Share link box on any Youtube Video

2011-01-16 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is

[Bug 701217] Re: does not remember 'customer number' but says it has.

2011-01-16 Thread drew212
Thank you for submitting this bug and helping to improve Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If a new profile

[Bug 697235] Re: Firefox displays wrong title in the titlebar

2011-01-16 Thread drew212
Since this is not a Firefox specific issue I am removing it as the package and adding the needs-reassignment tag. ** Package changed: firefox (Ubuntu) = ubuntu ** Tags added: needs-reassignment -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed

[Bug 700832] Re: no permite guardar enlaces en marcadores.

2011-01-16 Thread drew212
Perdonen mi español, yo no sé mucho, así que estoy usando traductor Google. Gracias por enviar este error y ayudar a mejorar Ubuntu. A veces los perfiles de Firefox puede llegar a ser corruptos y / o puede extensiones los conflictos. ¿Podría usted por favor, intente esto con un nuevo perfil y

[Bug 701109] Re: My new HP printer is fine on copy and scan but no printing

2011-01-16 Thread drew212
** Package changed: firefox-3.5 (Ubuntu) = cups (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/701109 Title: My new HP printer is fine on copy and scan but no printing -- ubuntu-bugs

[Bug 702907] Re: screen freezes up/goes gray

2011-01-15 Thread drew212
Thank you for submitting this bug and helping to improve Ubuntu. Unfortunately you're using an unsupported version of Firefox. Could you update or install version 3.6.13? Please open a new bug report as it will attach the information necessary to progress with your bug report. Thanks in advance!

[Bug 701712] Re: misplaced page elements

2011-01-12 Thread drew212
Unfortunately I cannot reproduce this bug. Can you submit a screen shot showing the issue. Is this the only website you have the problem with. Lastly, if you have any other browsers available could you check to see if the problem is localized to just firefox please? Thanks in advance! -- You

[Bug 701712] Re: misplaced page elements

2011-01-11 Thread drew212
Thank you for reporting this bug and helping to improve Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If a new profile

[Bug 540361] Re: firefox-bin crashed with signal 5 in _XError()

2010-10-14 Thread drew212
Thanks for submitting this bug and helping to improve Ubuntu. Unfortunately apport was unable to upload the necessary information to debug this issue. If you're still experiencing this problem could you please create a new crash report. I have marked this bug as invalid as creating a new crash

[Bug 557002] Re: firefox-bin crashed with SIGSEGV in std::vector__gnu_cxx::_Hashtable_nodestd::pairstd::string const, std::string *, std::allocator__gnu_cxx::_Hashtable_nodestd::pairstd::strin

2010-10-14 Thread drew212
Thanks for reporting this bug and helping to improve Ubuntu. Unfortunately apport wasn't able to upload the information necessary to debug this issue. If you're still experiencing this problem please open a new crash report so we can assist you further. I have marked this bug as invalid because

[Bug 565215] Re: firefox-bin crashed with SIGSEGV in gtk_widget_get_mapped()

2010-10-14 Thread drew212
Thanks for submitting this bug and helping to improve Ubuntu. Unfortunately apport was unable to upload the information required to debug this issue. If you're still experiencing this problem please create a new crash report so we can assist you further. I have marked this report as invalid

[Bug 565550] Re: firefox-bin crashed with SIGSEGV in __gxx_personality_v0()

2010-10-13 Thread drew212
*** This bug is a duplicate of bug 565548 *** https://bugs.launchpad.net/bugs/565548 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 565548, so it is being marked as such. Please look

[Bug 565548] Re: firefox-bin crashed with SIGSEGV in __gxx_personality_v0()

2010-10-13 Thread drew212
Thanks for reporting this bug and helping to improve Ubuntu. Apport failed gather the needed information for debugging. If you're still experiencing this bug could you please resubmit it. I am marking this as invalid as you will need to submit a new crash report. Thanks in advance! ** Changed in:

[Bug 355571] Re: F11 key does not work to put firefox in full screen

2010-10-13 Thread drew212
Unfortunately Intrepid Ibex met its end of life on April 30th, 2010. Could you please try this with a current version and resubmit this bug if you're still experiencing it, thanks in advance! ** Changed in: firefox (Ubuntu) Status: New = Invalid ** Changed in: firefox-3.0 (Ubuntu)

[Bug 552387] Re: firefox-bin crashed with SIGSEGV in JS_CallTracer() JAVA call

2010-10-13 Thread drew212
Thank you for reporting this bug and helping to improve Ubuntu. Unfortunately apport failed to upload the required information for this crash report. If you're still experiencing this problem could you please resubmit a new crash report. I'm marking this bug as invalid because resubmitting will

[Bug 555666] Re: firefox-bin crashed with SIGSEGV in start_thread()

2010-10-13 Thread drew212
Thank you for submitting this bug and helping to improve Ubuntu. Apport failed to provide the necessary information to debug this problem. If you're still experiencing this problem please open a new crash report and we will help you there. I'm marking this as invalid because submitting a new crash

[Bug 637357] [NEW] Touchpad recognized as ImPS/2 Logitech Wheel Mouse ASUS 1015PED

2010-09-13 Thread drew212
: subdevice #0 Architecture: i386 ArecordDevices: List of CAPTURE Hardware Devices card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: drew2121305 F

[Bug 637357] Re: Touchpad recognized as ImPS/2 Logitech Wheel Mouse ASUS 1015PED

2010-09-13 Thread drew212
** Attachment added: dmesg.log https://bugs.launchpad.net/bugs/637357/+attachment/1578621/+files/dmesg.log ** Attachment added: AlsaDevices.txt https://bugs.launchpad.net/bugs/637357/+attachment/1578622/+files/AlsaDevices.txt ** Attachment added: BootDmesg.txt

[Bug 637357] Re: Touchpad recognized as ImPS/2 Logitech Wheel Mouse ASUS 1015PED

2010-09-13 Thread drew212
** Attachment added: lspci-vnvn.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/637357/+attachment/1578639/+files/lspci-vnvn.log -- Touchpad recognized as ImPS/2 Logitech Wheel Mouse ASUS 1015PED https://bugs.launchpad.net/bugs/637357 You received this bug notification because you

[Bug 637357] Re: Touchpad recognized as ImPS/2 Logitech Wheel Mouse ASUS 1015PED

2010-09-13 Thread drew212
** Attachment added: uname-a.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/637357/+attachment/1578640/+files/uname-a.log -- Touchpad recognized as ImPS/2 Logitech Wheel Mouse ASUS 1015PED https://bugs.launchpad.net/bugs/637357 You received this bug notification because you are a

[Bug 637357] Re: Touchpad recognized as ImPS/2 Logitech Wheel Mouse ASUS 1015PED

2010-09-13 Thread drew212
** Attachment added: version.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/637357/+attachment/1578660/+files/version.log -- Touchpad recognized as ImPS/2 Logitech Wheel Mouse ASUS 1015PED https://bugs.launchpad.net/bugs/637357 You received this bug notification because you are a

[Bug 355571] Re: F11 key does not work to put firefox in full screen

2010-09-07 Thread drew212
Thank you for submitting this bug and helping to improve Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If a new profile

[Bug 629706] Re: Default print to pdf filename creates hidden file

2010-09-03 Thread drew212
Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better! ** Changed in: firefox (Ubuntu)

[Bug 629695] Re: firefox 3.6.9 crashed and google toolbar was not there

2010-09-03 Thread drew212
Thank you for reporting this bug and helping to improve Ubuntu. This actually isn't a bug in Firefox. For certain add-ons to update, and depending on how serious the update is Firefox may need to be restarted before they become usable again. Please feel free to report any other bugs you may find.

[Bug 393682] Re: Many of the games on Facebook won't run using Firefox 3.0.11 and Ubuntu 9.04

2010-09-03 Thread drew212
Jervin, it seems you have two different versions of flash installed (swfdec-mozilla and flashplugin-nonfree). Could you please remove one of them and let us know if the problem still exists? -- Many of the games on Facebook won't run using Firefox 3.0.11 and Ubuntu 9.04

[Bug 492379] Re: Wrong CJK fonts

2010-09-02 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been

[Bug 626546] Re: Firefox Bookmark Bar does not show Bookmarks

2010-08-30 Thread drew212
I'm marking this as invalid because of your last comment about it not being a bug. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug

[Bug 625367] Re: Ubuntu crashes when opening big images in Firefox

2010-08-29 Thread drew212
The file should be located in /var/crash. You can execute the file and it will start apport if apport was able to save the file. -- Ubuntu crashes when opening big images in Firefox https://bugs.launchpad.net/bugs/625367 You received this bug notification because you are a member of Ubuntu Bugs,

[Bug 435990] Re: fox fatigue: getting progessively slower until unusable

2010-08-29 Thread drew212
You can read: https://wiki.ubuntu.com/Backtrace for more information. To start Firefox in gdb use firefox -g in the terminal instead of gdb program 21 | tee ~/gdb-program.txt and continue from there. Pay particular attention to step 4 as it will tell you how to continue when it hangs instead of

[Bug 626546] Re: Firefox Bookmark Bar does not show Bookmarks

2010-08-29 Thread drew212
Thanks for reporting this bug and helping to improve Ubuntu. Could you please answer the following questions. Try this: Go to View Toolbars Customize. Is there a section labeled Bookmarks Toolbar Items? If there isn't: Scroll down until you can see text labeled bookmarks. Drag and drop that

[Bug 435990] Re: fox fatigue: getting progessively slower until unusable

2010-08-28 Thread drew212
You do not need to cause the program to crash to get a backtrace. If you attach the debugger to the problematic process and upload the logs it will shed some light on what is causing problems. Thanks in advance! -- fox fatigue: getting progessively slower until unusable

[Bug 625772] Re: cannot login with keyboard layout

2010-08-28 Thread drew212
** Package changed: firefox (Ubuntu) = ubuntu ** Tags added: needs-reassignment -- cannot login with keyboard layout https://bugs.launchpad.net/bugs/625772 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list

[Bug 625743] Re: when I click on 'help' then 'about mozilla firefox' I just get a tiny picture of what looks like a battery shaped object!

2010-08-28 Thread drew212
Hello, thanks for reporting this and helping to improve Ubuntu. I notice you're not running the most current version of Firefox for your distribution (3.6.8). Would you please upgrade and let us know if this is still a problem for you? ** Changed in: firefox-3.5 (Ubuntu) Status: New =

[Bug 625367] Re: Ubuntu crashes when opening big images in Firefox

2010-08-27 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is

[Bug 625474] Re: Firefox: Downloading a file: Open with: Other... should display the Open With Other Applicationdialog

2010-08-27 Thread drew212
I also think it would be much easier for a new user if it displayed a list of common applications that apply to the certain file type that you're trying to open rather than a generic file browser. I'm marking this as wishlist because it is more of a feature request than an actual bug. ** Changed

[Bug 429547] Re: Feature Request: Printing, Optimizing Space

2010-08-27 Thread drew212
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Feature Request: Printing, Optimizing Space https://bugs.launchpad.net/bugs/429547 You received this bug notification because you

[Bug 414139] Re: [Karmic] firefox 3.5 bookmark upgrade failure

2010-08-27 Thread drew212
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- [Karmic] firefox 3.5 bookmark upgrade failure https://bugs.launchpad.net/bugs/414139 You received this bug notification because

[Bug 435990] Re: fox fatigue: getting progessively slower until unusable

2010-08-27 Thread drew212
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- fox fatigue: getting progessively slower until unusable https://bugs.launchpad.net/bugs/435990 You received this bug notification

[Bug 557235] Re: Java doesn't work in Firefox 3.6

2010-08-26 Thread drew212
Please disregard the previous comment and copy the output of this command: apt-cache policy sun-java6-plugin. Again, thanks in advance! -- Java doesn't work in Firefox 3.6 https://bugs.launchpad.net/bugs/557235 You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 522219] Re: No way to disable java in Firefox

2010-08-26 Thread drew212
I have changed the bug status to opinion as there is a way to stop the use of java, but the button has been removed in favor of a plugin. The bug is still open for discussion, but further development will not continue. Please feel free to continue report other bugs you may find. ** Changed in:

[Bug 612458] Re: Firefox crashed when trying to open this url

2010-08-26 Thread drew212
Thank you for reporting this to Ubuntu. Could you please generate an apport crash report for this? You can enable apport for one instance like this: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is generated. If it does not, you

[Bug 539565] Re: Hide tooltips when Firefox looses focus

2010-08-26 Thread drew212
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 613390] Re: drag and drop bookmarks sometimes doesn't work

2010-08-26 Thread drew212
Could you type about:config in your browser and in the filter field enter nglayout.enable_drag_images and tell me if the value is true or false. ** Changed in: firefox (Ubuntu) Status: New = Incomplete -- drag and drop bookmarks sometimes doesn't work

[Bug 551090] Re: drag and drop bookmark functionality broken

2010-08-26 Thread drew212
Could you type about:config in your browser and in the filter field enter nglayout.enable_drag_images and tell me if the value is true or false. ** Changed in: firefox (Ubuntu) Status: New = Incomplete -- drag and drop bookmark functionality broken https://bugs.launchpad.net/bugs/551090

[Bug 557235] Re: Java doesn't work in Firefox 3.6

2010-08-26 Thread drew212
Thank you for reporting this bug and helping to improve Ubuntu. Could you please try the following command and let me know if it works for you: sudo apt-get install openjdk-6-jre please restart your browser after it installs. Thanks in advance! ** Changed in: firefox (Ubuntu) Status: New =

[Bug 569560] Re: Flash breaks in Firefox

2010-08-26 Thread drew212
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 568675] Re: i cannot read shockwave flash using adobe flash player (installer)

2010-08-26 Thread drew212
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 569486] Re: Browser disappears

2010-08-26 Thread drew212
There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test the current Ubuntu development version (10.10). If you can test it, and it is still an issue, we would appreciate if

[Bug 622310] Re: package firefox-gnome-support 3.6.8+build1+nobinonly-0ubuntu0.10.04.1 failed to install/upgrade:

2010-08-22 Thread drew212
*** This bug is a duplicate of bug 622311 *** https://bugs.launchpad.net/bugs/622311 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 622311, so it is being marked as such. Please look

[Bug 619151] Re: BBC IPlayer no longer works after Firefox update to 3.6.8.

2010-08-22 Thread drew212
Try moving compatability.ini out of the profile, it should cause your plugins to reregister. Hopefully that fixes the problem. -- BBC IPlayer no longer works after Firefox update to 3.6.8. https://bugs.launchpad.net/bugs/619151 You received this bug notification because you are a member of

[Bug 621121] Re: Bug

2010-08-20 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read How to report bugs effectively http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.

[Bug 619151] Re: BBC IPlayer no longer works after Firefox update to 3.6.8.

2010-08-20 Thread drew212
Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If a new profile helps, you might want to try to disable all your extensions and

[Bug 618454] Re: Firefox - and all the other (Opera) runs with outdatd Java - Must be updated, see e.g. Opera discussion about Netbank. The error is generic - and applets fails to link to applicatio

2010-08-20 Thread drew212
Thank you for reporting this to Ubuntu. Please provide the results of the following command run in a terminal: apt-cache policy flashplugin-nonfree swfdec-mozilla mozilla-plugin-gnash adobe-flashplugin flashplugin-installer This will let us know what flash players you have installed so that we

[Bug 618454] Re: Firefox - and all the other (Opera) runs with outdatd Java - Must be updated, see e.g. Opera discussion about Netbank. The error is generic - and applets fails to link to applicatio

2010-08-20 Thread drew212
Thank you for reporting this to Ubuntu. Please provide the results of the following command run in a terminal: apt-cache policy flashplugin-nonfree swfdec-mozilla mozilla-plugin-gnash adobe-flashplugin flashplugin-installer This will let us know what flash players you have installed so that we

[Bug 619151] Re: BBC IPlayer no longer works after Firefox update to 3.6.8.

2010-08-19 Thread drew212
Thank you for reporting this to Ubuntu. Please provide the results of the following command run in a terminal: apt-cache policy flashplugin-nonfree swfdec-mozilla mozilla-plugin-gnash adobe-flashplugin flashplugin-installer This will let us know what flash players you have installed so that we

[Bug 553814] Re: Bookmarks aint working

2010-08-15 Thread drew212
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more

[Bug 602951] Re: flash player needed but won't apply to computer

2010-08-11 Thread drew212
It has been a while since there has been any activity on this bug. Are you still experiencing the problem or has it been fixed? -- flash player needed but won't apply to computer https://bugs.launchpad.net/bugs/602951 You received this bug notification because you are a member of Ubuntu Bugs,

[Bug 587099] Re: Firefox crashes when opening and security warning pops up. Must retry 3 to 6 times to open homepage

2010-08-11 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is

[Bug 603254] Re: Firefox crashing.

2010-08-11 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is

[Bug 590196] Re: Mouse-over over the article's picture immediately crashes Firefox

2010-08-11 Thread drew212
I'm marking this as invalid as the website link no longer contains the picture that was causing the issue. Feel free to report any other bugs you may find. Thanks! ** Changed in: firefox (Ubuntu) Status: Confirmed = Invalid -- Mouse-over over the article's picture immediately crashes

[Bug 605345] Re: Ocassional crashes when clicking various links

2010-08-11 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is

[Bug 615888] Re: Flash player crashed

2010-08-10 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read How to report bugs effectively http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.

[Bug 553814] Re: Bookmarks aint working

2010-08-10 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. It has been a while since there has been any activity on this bug, is this still an issue for you? If it is, could you update the description to include more information? You may find it helpful to read How to

[Bug 608490] Re: pleash linux ubuntu 10.04

2010-07-22 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read How to report bugs effectively http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.

[Bug 608830] Re: How to remove the Toolbar

2010-07-22 Thread drew212
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but

[Bug 579107] Re: When I am loged into 2 websites (Juno and Tagged) my web browser shuts down.

2010-07-20 Thread drew212
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more

[Bug 607211] Re: firefox crashes with X_ShmCreatePixmap: BadImplementation

2010-07-20 Thread drew212
Thanks for reporting this bug and helping to improve Ubuntu. I'm not sure how libflash-mozplugin got installed on your system, as it isn't supported in lucid. Since you were able to fix this by installing a supported flash player I'm marking it as invalid. Feel free to report any other bugs you

[Bug 606679] Re: firefox hangs intermittently for no apparent reason.

2010-07-20 Thread drew212
Since you no long can reproduce this bug I'm marking it as invalid. If the problem arises again set the bug status to new and we will continue helping you with your bug. Feel free to continue reporting any other bugs you may find. Thanks again! ** Changed in: firefox (Ubuntu) Status:

[Bug 594706] Re: firefox fails to complete opening certain web sites

2010-07-19 Thread drew212
This bug report is being closed due to your last comment about it being fixed. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at

[Bug 607382] Re: Motorola website doesn't oad

2010-07-19 Thread drew212
*** This bug is a duplicate of bug 607383 *** https://bugs.launchpad.net/bugs/607383 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 607383, so it is being marked as such. Please look

[Bug 606679] Re: firefox hangs intermittently for no apparent reason.

2010-07-18 Thread drew212
Thank you for submitting this bug and helping to improve Ubuntu. You did a great job getting a backtrace, unfortunately you don't have any debugging symbols installed. Could you please install the debug symbols for firefox: 'Sudo apt-get install firefox-dbg' and then run the backtrace as you did

[Bug 606679] Re: firefox hangs intermittently for no apparent reason.

2010-07-18 Thread drew212
Sorry, the correct command is: sudo apt-get install firefox-dbg without the capital S in sudo. -- firefox hangs intermittently for no apparent reason. https://bugs.launchpad.net/bugs/606679 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 606526] Re: system testing locked up at dead pixel test

2010-07-17 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have the correct package associated with it as you suggested in your last comment; so I have assigned the correct package, checkbox. For future reference: If the application doesn't have a Help

[Bug 606434] Re: After sitting ubuntu for a while, the firefox brower fails load webpages from download information from webistes.. in other words, it lags...

2010-07-17 Thread drew212
I believe this is a network-manager issue. If you could visit https://wiki.ubuntu.com/DebuggingNetworkManager and read and follow the instructions listed under Capture Log Then attach the syslog it would be greatly help track down your problem. Please do not hesitate to ask for help! Thanks in

[Bug 606323] Re: Firefox crashes every now and again

2010-07-16 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is

[Bug 606350] Re: Uninstalling Evolution leaves useless packages

2010-07-16 Thread drew212
I have removed Firefox as the package as this is not a Firefox issue. ** Tags added: needs-reassignment ** Package changed: firefox (Ubuntu) = ubuntu -- Uninstalling Evolution leaves useless packages https://bugs.launchpad.net/bugs/606350 You received this bug notification because you are a

[Bug 602951] Re: flash player needed but won't apply to computer

2010-07-16 Thread drew212
Try installing flash by using: sudo apt-get install adobe-flashplugin. -- flash player needed but won't apply to computer https://bugs.launchpad.net/bugs/602951 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing

[Bug 605957] Re: just keeps searching

2010-07-15 Thread drew212
Thank you for reporting this bug and helping to improve Ubuntu. Unfortunately, this bug is reported on an unsupported release of Ubuntu (8.10). If you can test this on the current release (10.04) and still experience the problem please open a new bug with updated logs and we can assist you

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