[Expired for cups (Ubuntu) because there has been no activity for 60
days.]
** Changed in: cups (Ubuntu)
Status: Incomplete = Expired
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/usr/lib/cups/backend/snmp
network socket://192.168.2.114:9100 HP Officejet 6500 E710n-z
Officejet 6500 E710n-z MFG:HP;MDL:Officejet 6500 E710n-z;CMD:MLC,PCL
,DW-
This is the output of hp-info -i
** Attachment added: hp-info-i
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1018520/+attachment/4314190/+files/hp-info-i
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apport information
** Tags added: apport-collected trusty
** Description changed:
Evince printed pdfs shifted by about 2cm up - such that the Headline cant be
read.
I played around with the settings and now evince just prints entirely black
pages.
I switched to okular which works.
The output of lpinfo -v
** Attachment added: lpinfo-v
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1018520/+attachment/4314191/+files/lpinfo-v
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Hi,
sorry for the long delay. Here is the requested information
+ Ubuntu 14.04.1 LTS
+ the Printer is a network printer.
+ I post some additional information following the
DebuggingPrintingProblems page in the following.
Best,
Matthias
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I'm not sure how to run hp-makeuri Bus:Device for the network
printer.
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Title:
evince prints shifted or black pages
To manage notifications
MatatTHC, could you please provide an example document?
As well, does this occur on all documents or only specific ones?
** Description changed:
- Evince printed pdfs shifted by about 2cm up - such that the Headline cant be
read.
- I played around with the settings and now evince just prints
The problem is still occuring on the OfficeJet 6500. The printout is
shifted to the top of the paper if the margin is small sometimes a part
of the page is missing. It happens with any printed pdf from evince. I
do not know if it affects also other pdf viewers like acrobat or other
programs like
MatatTHC, could you please address the following:
+ What version of Ubuntu are you currently using?
+ Could you please unplug all USB devices from your computer, plug in only the
OfficeJet 6500 USB device, immediately place the following in a terminal and
attach the uncompressed results:
lsusb
MatatTHC, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please provide an example document that demonstrates this
problem?
** Changed in: evince (Ubuntu)
Status: New = Incomplete
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** Tags removed: apparmor
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Title:
evince prints shifted or black pages
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Title:
evince prints shifted or black pages
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