** Tags added: bios-outdated-a05 regression-potential
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Title:
0546:3304 Unable to connect Hedcamz HEDCAM HD video cameras via USB
To manage
Hal, as per
http://www.dell.com/support/drivers/us/en/04/driverdetails?driverid=R275042
an update is available for your BIOS (A05). If you update to this, does
it change anything?
If not, could you please both specify what happened, and provide the output of
the following terminal command:
sudo
Christopher
Please would you let me know what more needs to be done with this ticket in
order for it to be triaged?
Thank you
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Title:
0546:3304
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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Title:
0546:3304 Unable to connect Hedcamz HEDCAM HD video cameras via USB
Christopher, would you mind triaging this ticket, please?
Many thanks
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Title:
0546:3304 Unable to connect Hedcamz HEDCAM HD video cameras via
apport information
** Tags added: apport-collected quantal
** Description changed:
Recently-installed Ubuntu 12.04 system with all the latest updates.
- Expected -
This issue relates to following product:
Bus 002 Device 015: ID 0546:3304 Polaroid Corp. a500 Digital Camera
** Description changed:
Recently-installed Ubuntu 12.04 system with all the latest updates.
- Expected -
This issue relates to following product:
- Bus 002 Device 015: ID 0546:3304 Polaroid Corp. a500 Digital Camera
+ Bus 002 Device 015: ID 0546:3304 Polaroid Corp. a500 Digital
Hal, regarding your comments
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1067079/comments/32 :
root@shatner:/home/hal/Downloads# dpkg -i
It appears you are using the root account. Please back out of this, and
run the instructions verbatim as advised in
Christopher, would you mind explaining why this would be necessary?
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1067079/comments/55
Anyway, I am afraid that I am not able to use my machine's current
installation for testing, for the reasons explained earlier. I hope that
the apport
Christopher
I installed those packages, and the following output was the result:
root@shatner:/home/hal/Downloads# dpkg -i
linux-headers-3.6.2-030602-generic_3.6.2-030602.201210121823_amd64.deb
linux-image-3.6.2-030602-generic_3.6.2-030602.201210121823_amd64.deb
(Reading database ... 284345
Hal, the newest available is always the one at the bottom of the list at
http://kernel.ubuntu.com/~kernel-ppa/mainline/ . Right now, it is
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6.2-quantal/ .
** Summary changed:
- Unable to connect Hedcamz HEDCAM HD video cameras via USB
+ 0546:3304
Hal, regarding
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1067079/comments/3
, we already have an apport-collect from Precise. No need to do this
again from Precise.
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Christopher,
I have received an email from the director of Hedcams. Is there anything
a company like that can do to help with an issue like this, in order to
expedite its resolution, or is it typically handled entirely by the
developer team?
Thanks
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Hal, I'm not familiar with the company, but if they would like to have
one of their developers look at this bug report, that would be nice.
In the mean time, in order for this bug report to move forward, we would
need the results of the test requested of you in
Thanks, Christopher.
So that I am clear about your previous request, do you want me to test on
Quantal Beta 2?
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Title:
0546:3304 Unable to
Hal, if your main/only install is Precise then feel free to use this for
the mainline testing.
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Title:
0546:3304 Unable to connect Hedcamz
Christopher, I am really sorry, but I still don't understand which
kernel you want me to try with Precise. Note that I am currently running
the latest general release, 3.2.0-32-generic.
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Hal, http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6.2-quantal/ .
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Title:
0546:3304 Unable to connect Hedcamz HEDCAM HD video cameras via
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