** Changed in: linux (Ubuntu)
Status: Confirmed => Won't Fix
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Title:
[Dell OptiPlex 3011] Sometimes system won't be able to run suspend
** Changed in: hwe-next
Status: Triaged => Won't Fix
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Title:
[Dell OptiPlex 3011] Sometimes system won't be able to run suspend
stress
** Changed in: hwe-next
Status: In Progress = Triaged
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Title:
[Dell OptiPlex 3011] Sometimes system won't be able to run suspend
stress
unbind the usb camera, and then it can pass S3 100 times.
I'll try tracing the camera driver to figure out the issue.
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Title:
[Dell OptiPlex
** Changed in: hwe-next
Assignee: Anthony Wong (anthonywong) = AceLan Kao (acelankao)
** Changed in: linux (Ubuntu)
Assignee: Anthony Wong (anthonywong) = AceLan Kao (acelankao)
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** Changed in: hwe-next
Status: Confirmed = In Progress
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Title:
[Dell OptiPlex 3011] Sometimes system won't be able to run suspend
Oops, the kernel mentioned in comment #14 should be 3.19.0-rc2
Also, I tried to do multiple manual suspend on this system with 3.19.0-rc2, on
the 7th cycle, the webcam dropped.
/dev/video0 disappeared, and the webcam disappeared from lsusb output.
Attachment is the dmesg output when this
BTW, this system finished the 30 cycle suspend test with 3.19.0-rc2
kernel, and it doesn't have this kind of reboot stuck issue.
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Title:
[Dell
With 3.19.0-rc2, the same ACPI error messages still could be found in the test
report:
s3: HIGH Kernel message: [ 259.859494] ACPI Error: Field [DRQL] at 144
exceeds Buffer [NULL] size 128 (bits) (20141107/dsopcode-236)
s3: HIGH Kernel message: [ 259.859501] ACPI Error: Method
** Attachment added: 3.19dmesg.log
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1335026/+attachment/4292159/+files/3.19dmesg.log
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With BIOS upgraded to A06 [1] (the A12 BIOS here is for Optiplex 3010), nothing
changed on 3.13.0-rc2.
It finished the 30 cycle suspend test again, with the same error message in
dmesg and fwts report.
Also, the failed to be enabled device: usb 1-4, which I guess is the
webcam, still working
For the mainline kernel 3.19.0-031900rc2-generic on 12.04.1, all USB
ports are dead after S3
** Attachment added: dmesg.log
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1335026/+attachment/4290414/+files/dmesg.log
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@PHLin
I think there are 2 things we can do:
1. test a mainline kernel
2. Update the bios, BIOS A12
(http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=XTFRCfileId=3403816568osCode=W764productCode=optiplex-3010categoryId=BI)
has this fix:
- Fixed Microsoft Windows sleep
** Changed in: linux (Ubuntu)
Assignee: Adam Lee (adam8157) = Anthony Wong (anthonywong)
** Changed in: hwe-next
Assignee: Adam Lee (adam8157) = Anthony Wong (anthonywong)
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** Changed in: hwe-next
Status: Triaged = Confirmed
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Title:
[Dell OptiPlex 3011] Sometimes system won't be able to run suspend
stress
** Changed in: hwe-next
Assignee: Gavin Guo (mimi0213kimo) = Adam Lee (adam8157)
** Changed in: linux (Ubuntu)
Assignee: Gavin Guo (mimi0213kimo) = Adam Lee (adam8157)
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** Changed in: linux (Ubuntu)
Assignee: Anthony Wong (anthonywong) = Gavin Guo (mimi0213kimo)
** Changed in: hwe-next
Assignee: (unassigned) = Gavin Guo (mimi0213kimo)
** Changed in: hwe-next
Importance: Undecided = High
** Changed in: hwe-next
Status: New = Triaged
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You
the error,
s3: HIGH Kernel message: [ 457.594493] ACPI Error: Field [DRQL] at 144
exceeds Buffer [NULL] size 128 (bits) (20131115/dsopcode-236)
s3: HIGH Kernel message: [ 457.594498] ACPI Error: Method parse/execution
failed [\_SB_.PCI0.LPCB.SIO1.DSRS] (Node 880079715c58),
As for the fwts S3 test find device configuration differences.
s3: Found 1 differences in device configuation during S3 cycle.
This mean fwts checks the the device configuration between sleep and
wake, and it found a device configuration is different. This is not the
cause of S3 fail but it
Ivan, can you check if those firmware errors are related to the suspend
failure?
** Changed in: linux (Ubuntu)
Assignee: Edward Lin (airken) = Ivan Hu (ivan.hu)
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1. Blocklist lpc_ich and gpio_ich module to eliminate ACPI error.
The bug still exists.
2. Update kernel to 3.16-r3,
The bug still exists.
3. Change USB keyboard to other USB port.
The USB error log disappears and the system is able to reboot into X.
4. The result of fwts indicates that the
** Also affects: hwe-next
Importance: Undecided
Status: New
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Title:
[Dell OptiPlex 3011] Sometimes system won't be able to run suspend
** Changed in: linux (Ubuntu)
Assignee: Anthony Wong (anthonywong) = Edward Lin (airken)
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Title:
[Dell OptiPlex 3011] Sometimes system
Verified with BIOS version from X19 - A01 - A02 - A04, this issue is
always there.
When this happens, call trace and a lot of USB related error messages could be
found in dmesg
[ 91.593385] usb 3-4: device not accepting address 8, error -71
[ 91.889414] usb 3-4: new high-speed USB device
** Changed in: linux (Ubuntu)
Importance: Medium = High
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Title:
[Dell OptiPlex 3011] Sometimes system won't be able to run suspend
stress
** Attachment added: dmesg.log
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1335026/+attachment/4140491/+files/dmesg.log
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Title:
** Changed in: linux (Ubuntu)
Importance: Undecided = Medium
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Title:
[Dell OptiPlex 3011] Sometimes system won't be able to run suspend
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