[Bug 1455870] Re: Suspend to RAM freeze when wawking up with linux image 3.19.0-16

2015-05-19 Thread Vincent
Hi, I updated the bios and now I got the suspend-to-ram working with 3.19.0-16 kernel. Here is the output of the requested command : vincent@vincent-portable:~$ sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date [sudo] password for vincent: 05NS 07/03/2010

[Bug 1455870] Re: Suspend to RAM freeze when wawking up with linux image 3.19.0-16

2015-05-18 Thread Vincent
I'm gonna update the bios as you noticed me but unfortunatelly I can't update it through ubuntu. A windows OS is requested. So I need to set up an USB drive with a bootable windows xp OS to launch the update. I'll do this with virtualbox. I don't have enough time to do it now but I think it

[Bug 1455870] Re: Suspend to RAM freeze when wawking up with linux image 3.19.0-16

2015-05-17 Thread Vincent
Here is the apport report. Apport-bug is broken in kubuntu 15.04 so I manually attached this one got from apport-bug ** Attachment added: 1455870.apport https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1455870/+attachment/4398773/+files/1455870.apport -- You received this bug

[Bug 1455870] Re: Suspend to RAM freeze when wawking up with linux image 3.19.0-16

2015-05-17 Thread Vincent
I can't run the request command. Here is the output I got : apport-collect 1455870 ERROR: Could not import module, is a package upgrade in progress? Error: No module named PyQt5.QtCore Here is the reason why I got the error : https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1439784

[Bug 1455870] Re: Suspend to RAM freeze when wawking up with linux image 3.19.0-16

2015-05-17 Thread Vincent
apport information ** Tags added: apport-collected vivid ** Description changed: Hi all, I noticed with my laptop samsung r525 running a fresh install of kubuntu 15.04 that if I close the screen, the computer goes to suspend to RAM but when I try to wake it up, the computer starts

[Bug 1455870] Re: Suspend to RAM freeze when wawking up with linux image 3.19.0-16

2015-05-17 Thread Christopher M. Penalver
Vincent, could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description)? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1455870 Title:

[Bug 1455870] Re: Suspend to RAM freeze when wawking up with linux image 3.19.0-16

2015-05-17 Thread Vincent
Yes It is a samsung np-r525-js01fr. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1455870 Title: Suspend to RAM freeze when wawking up with linux image 3.19.0-16 To manage notifications about

[Bug 1455870] Re: Suspend to RAM freeze when wawking up with linux image 3.19.0-16

2015-05-17 Thread Christopher M. Penalver
** Tags added: bios-outdated-05ns -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1455870 Title: Suspend to RAM freeze when wawking up with linux image 3.19.0-16 To manage notifications about this

[Bug 1455870] Re: Suspend to RAM freeze when wawking up with linux image 3.19.0-16

2015-05-17 Thread Christopher M. Penalver
Vincent, as per http://www.samsung.com/fr/support/model/NP-R525-JS01FR an update to your computer's buggy and outdated BIOS is available (05NS). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what

[Bug 1455870] Re: Suspend to RAM freeze when wawking up with linux image 3.19.0-16

2015-05-17 Thread Christopher M. Penalver
Vincent, please boot into http://cdimage.ubuntu.com/daily-live/current/ (not Kubuntu) and then run the apport-collect. ** Changed in: linux (Ubuntu) Importance: Undecided = Low ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because