Are there any xenial users affected by this bug that can verify the
-proposed package (see comment #42)?
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Title:
Bluetooth mouse and keyboard
I have been having issues since my "new" laptop (Dell Latitude E5470)
arrived in April 2017. I blamed it on being a refurb and being too lazy
to call and have it replaced during the warranty period. I checked the
box to enable the pre-release updates, installed said updates and
haven't had an
Sorry but with firmware 1.169.2 doesn't fixed the bluetooth issue at all.
Because only the keyboard worked but not the mouse.
So i must also use the workarround #17
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Fixed for me - mouse and keyboard works flawlessly now.
Thanks!
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Title:
Bluetooth mouse and keyboard connects, works for a few seconds, then
** Tags added: verification-done-artful
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Title:
Bluetooth mouse and keyboard connects, works for a few seconds, then
doesn't react
To manage
Looking forward to this fix. Do we know when linux-firmware version
1.169.2 will be in the Ubuntu repositories?
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Title:
Bluetooth mouse and
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: linux (Ubuntu Artful)
Status: New => Confirmed
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Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: linux (Ubuntu Xenial)
Status: New => Confirmed
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Fixed for me.
Tested version: http://de.archive.ubuntu.com/ubuntu artful-proposed/main
amd64 linux-firmware all 1.169.2
It finally stays connected with my bluetooth device. Also there is no
freeze when I open the bluetooth settings, nor when I block/unblock via
rfkill. Also I did not experience
Sorry for not having provided an update - I have been away from my mouse and
keyboard for some time.
It has been working fine with linux 4.13.12-041312-generic for a few days.
Now, I have downloaded and installed the linux-firmware 1.169.2 - I'll see how
the mouse and keyboard reacts when I am
Thanks for the update, I rebuild the package with the new commits, can
confirm that this solves the issue.
Cheers!
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Title:
Bluetooth mouse and
** Description changed:
+ SRU Justification
+
+ Impact: Bluetooth peripherals work initially but stop working shortly
+ with Linux 4.13.
+
+ Fix: Updated firmware from Intel containing a fix for the issue.
+
+ Regression Potential: Any firmware updates may bring regressions,
+ however this is
** Changed in: linux-firmware (Ubuntu)
Status: Confirmed => Fix Committed
** Changed in: linux-firmware (Ubuntu)
Assignee: (unassigned) => Seth Forshee (sforshee)
** Changed in: linux-firmware (Ubuntu Xenial)
Status: New => Fix Committed
** Changed in: linux-firmware (Ubuntu
** Also affects: linux (Ubuntu Artful)
Importance: Undecided
Status: New
** Also affects: linux-firmware (Ubuntu Artful)
Importance: Undecided
Status: New
** Also affects: linux (Ubuntu Xenial)
Importance: Undecided
Status: New
** Also affects: linux-firmware
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: linux-firmware (Ubuntu)
Status: New => Confirmed
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Hey,
how long will it take the Ubuntu team to upgrade to the latest firmware?
I experience deadlocks when I do any Bluetooth related action. It even freezes
system shutdowns!
This bug-fix has a very high importance for me.
** Attachment added: "system shutdown deadlock error message"
** Also affects: linux-firmware (Ubuntu)
Importance: Undecided
Status: New
** Changed in: linux-firmware (Ubuntu)
Importance: Undecided => High
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This is a problem on my Dell XPS 13 with Ubuntu 17.10 as well.
I upgraded from the supported 16.04 LTS that it came with and my peripherals
are dropping out on me.
Good to hear it's getting fixed.
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Hello,
This bug has been fix mainline,
- https://bugzilla.kernel.org/show_bug.cgi?id=197147
- https://bugzilla.kernel.org/show_bug.cgi?id=197807
We just need the Ubuntu team to upgrade to the latest linux-firmware.
Cheers!
** Bug watch added: Linux Kernel Bug Tracker #197147
My HP Spectre also had this issue after upgrade to Kubuntu 17.10, but
the workaround in post #17 worked for me too.
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Title:
Bluetooth mouse and
My Lenovo also has this issue, but PJSingh5000's workaround in post#17
(https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1729389/comments/17)
worked for me.
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Here are the results:
WORKING: 4.12.0-041200-generic
NOT WORKING: 4.13.0-16-generic
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Title:
Bluetooth mouse and keyboard connects, works
** Attachment added: "Bluetooth dmesg for Kernel 4.13"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1729389/+attachment/5013196/+files/Bluetooth%20with%20kernel%204.13.0.txt
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** Attachment added: "Bluetooth dmesg for Kernel 4.12"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1729389/+attachment/5013195/+files/Bluetooth%20with%20kernel%204.12.0.txt
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Correction...
Kernel 4.12 is working (I had inadvertently selected the wrong kernel on
the Grub screen during my last test).
$ uname -r
4.12.0-041200-generic
I will continue to test 4.12 to see if the Bluetooth mouse unexpectedly
disconnects.
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So far, not working with 4.14, 4.13, 4.12.
With each kernel, I see the messages:
Bluetooth: hci0 command 0x0c52 tx timeout
Bluetooth: hci0 command 0x0c24 tx timeout
I will continue to test older versions and report back.
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Please find the last working and first non-working kernel from
http://kernel.ubuntu.com/~kernel-ppa/mainline/
You only need to test mainline release, you can ignore version number
that has two points.
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With 14.14, it only worked for a few seconds and then stopped.
$ uname -r
4.14.0-041400-generic
Here are some error messages from the logs that may help...
hid-generic 0005:03F0:084C.0006: unknown main item tag 0x0
+hid:0005:03F0:084C.0006
bluetoothd
Can't get HIDP connection info
Oops, I meant to write "4.14" (not "14.14")
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Title:
Bluetooth mouse and keyboard connects, works for a few seconds, then
doesn't react
To
Also works in 4.13.12.
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Title:
Bluetooth mouse and keyboard connects, works for a few seconds, then
doesn't react
To manage notifications
Kernel 4.14.0 fixes the problem.
** Tags added: kernel-fixed-upstream
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Title:
Bluetooth mouse and keyboard connects, works for a few seconds,
If I implement the work-around in comment #17 and use kernel 4.13.12, my
bluetooth mouse connects automatically when I reboot.
Unfortunately, the work-around seems to still be required for kernel
4.13.12.
Let me know if there is anything else I can do to help?
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Hummm... doesn't look good...
Before installing 4.13.12, I reverted the change in comment #17.
$ uname -r
4.13.12-041312-generic
I see these errors in the logs:
bluetoothhd : Failed to add UUID: Not Powered (0x0f)
...and...
Bluetooth: hci0 command 0x0c52 tx timeout
Also, bluetooth
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.14 kernel[0].
If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.
If the mainline kernel does not fix
If v4.14 fixes the bug, can you give the latest upstream 4.13 kernel a test,
which is:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.13.12/
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** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Title:
Bluetooth mouse and keyboard connects, works for a few seconds,
Just installed and loaded into 4.11.0, and now both mouse and keyboard
works. The bug is introduced later than 4.11.0, then.
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Title:
Bluetooth
I booted into Ubuntu with kernel 4.10.0-37 (the one I used in 17.04), and that
made my mouse work.
I had problems with my trackpad as well, and that was solved with the downgrade
as well. Maybe the two problems are connected?
See https://bugs.launchpad.net/bugs/1729391
But strangely enough,
** Also affects: bluez (Fedora) via
https://bugzilla.redhat.com/show_bug.cgi?id=1500407
Importance: Unknown
Status: Unknown
** Package changed: bluez (Fedora) => linux (Fedora)
** Package changed: bluez (Ubuntu) => linux (Ubuntu)
** No longer affects: linux (Fedora)
** Bug watch
See if the following provides a workaround...
$ sudo gedit /etc/modprobe.d/iwlwifi.conf
# Add to the end:
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
options iwlwifi bt_coex_active=0
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
OK, it sounds like this might be a kernel regression. Please try
downgrading to kernel 4.10 or earlier:
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D
and then select it at boot time.
Kernel 4.10 is what Ubuntu 17.04 had where you said it was working.
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This didn't make any difference. It seems like the mouse works for
longer time, if I don't connect the keyboard. It also seems like the
mouse stops working when I change the active window (which sounds
strange, I agree). I can switch bluetooth off and on, and then the mouse
works again.
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Thanks.
It seems the firmware updater can't reach your devices any more after a
few seconds:
nov 03 08:04:54 username-YOGA fwupd[1972]: failed to open: failed to ping
Bluetooth Travel Mouse: failed to send: failed to write: wrote 0 of 7
nov 03 08:04:58 username-YOGA kernel: hid-generic
** Changed in: bluez (Ubuntu)
Status: Incomplete => New
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Title:
Bluetooth mouse and keyboard connects, works for a few seconds, then
apport information
** Tags added: apport-collected artful wayland-session
** Description changed:
After upgrading from Ubuntu Gnome 17.04 to Ubuntu 17.10, bluetooth mouse
and keyboard connects, works for a few seconds, then doesn't react.
Bluetooth package version: 5.46-0ubuntu3 500
Please run 'apport-collect 1729389' on the affected machine to help us
gather more information.
** Package changed: gnome-bluetooth (Ubuntu) => bluez (Ubuntu)
** Changed in: bluez (Ubuntu)
Status: New => Incomplete
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