Does anyone tested a bug against Language change. It is 100%
reproducible in my case:
1) Turn on notebook with normal fan speed
2) Switch to RU language and start pressing buttons under it in some editor.
3) Fan goes maximal speed without any chance to stop it.
For a long time, I tried to avoid
"blacklist=nouveau modprobe.blacklist=nouveau"
Really? With what video driver i supposed to work then?
`sudo powertop --auto-tune`
As i said before and it still happens - my keyboard blocks in 100% after this
command. I'm not able to run any other commands anymore.
Here is start-up dmesg log
[5.528682] nouveau :01:00.0: DRM: Disabling PCI power management
to avoid bug
Please boot with kernel parameter "blacklist=nouveau
modprobe.blacklist=nouveau", run `sudo powertop --auto-tune`, and see if
it helps.
** No longer affects: thermald (Ubuntu)
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Two more words: bug occurs irrespective of what video drivers present.
Now (unlike in comment #95) i reproduced it against nouveau video
driver (it was against nvidia before).
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** Attachment added: "out.zip"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1775717/+attachment/5456359/+files/out.zip
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Title:
OK, issue is still reproducible. I should appologize that i havn't gathered it
before.
Anyway, below you can find dmesg's only with dyndbg="file drivers/pci/* +p
enabled for two cases:
1) fans are OK - all files with suffix 1
2) fans are at max error state - all files with suffix 2
Description
The issue is still reproducible under 20.10 i.e. under kernel
5.8.0-26-generic
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Does anyone know is it reproducible with ubuntu 20.10?
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Comment #96? Please don't include EC debug message.
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any progresss? What else information needed to comtinue?
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sudo prime-select intel fixed it for my Acer Nitro 5.
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PC3 will be really hot, it should normally reach PC8.
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It seems the fan speed became uncontrolled once the temperature is too
high. Even though it became lower in near future. see attach
** Attachment added: "Screenshot from 2020-05-31 23-45-57.png"
what about the substitution of powertop?
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** Attachment added: "package_cstate_show"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1775717/+attachment/5378785/+files/package_cstate_show
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Just dyndbg="file drivers/pci/* +p" please.
Also, please attach the content of
`/sys/kernel/debug/pmc_core/package_cstate_show`.
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Title:
Also tried to gather powertop-related issues for further analysis,
however, wasn't able to do it completely:
1) Firstly I enabled next startup option:
dyndbg="file ec.c +p ; drivers/pci/* +p". I added ACPI's ec as it might be
fault reason as well. At least for some models, EmbeddedControl
** Attachment added: "powertop_start_err"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1775717/+attachment/5376168/+files/powertop_start_err
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** Attachment added: "dmesg_change_speed"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1775717/+attachment/5376166/+files/dmesg_change_speed
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** Attachment added: "dmesg_startup"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1775717/+attachment/5376167/+files/dmesg_startup
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** Attachment added: "powertop_start_out"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1775717/+attachment/5376169/+files/powertop_start_out
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This is quite reproducible on all versions of ubuntu up to 20.04.
Please, find the appropriate issue for kernel:
https://bugzilla.kernel.org/show_bug.cgi?id=153281
** Bug watch added: Linux Kernel Bug Tracker #153281
https://bugzilla.kernel.org/show_bug.cgi?id=153281
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Please add 'dyndbg="drivers/pci/* +p"' to the kernel parameter, run
"sudo powertop --auto-tune", wait for 5 seconds, then attach dmesg here.
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> Does anyone know is it reproducible with ubuntu 20.04?
I just upgraded to 20.04. Running kernel 5.6.0-050600rc6-generic (tried 5.6.0,
but it has wifi problems, so switched back)
The fan issue is still there.
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Does anyone know is it reproducible with ubuntu 20.04?
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Regarding 1) :
$ uname -a
Linux rog 5.4.0-050400rc5-generic #201910271430 SMP Sun Oct 27 18:33:09 UTC
2019 x86_64 x86_64 x86_64 GNU/Linux
and issue is still present.
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Regarding 2) :
$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
G752VT.307
04/26/2019
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Title:
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whl2:
1) As noted in #32, one will want to keep testing the latest upstream
kernel (now 5.4-rc5) as it is released, or one risks developers not
paying attention to your problem.
2) Please provide the output of the following terminal command (not perform an
apport-collect):
sudo dmidecode -s
** Tags added: eoan needs-upstream-testing
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Ubuntu 19.10, kernel 5.3.0-19-generic - still the same.
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** Tags removed: latest-bios-304
** Tags added: latest-bios-307
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Well, no. It didn't help. Full throttle after 12 minutes.
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> ASUS relased new BIOS version - 307 -
> https://www.asus.com/uk/ROG-Republic-Of-Gamers/ROG-
> G752VT/HelpDesk_BIOS/
> Can someone check it?
Upgraded, will post the effect on the fan issue.
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ASUS relased new BIOS version - 307 -
https://www.asus.com/uk/ROG-Republic-Of-Gamers/ROG-G752VT/HelpDesk_BIOS/
Can someone check it?
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oh, sorry.
not fixed.
reproduced after 1 hour
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ubuntu 18.04.2 - can't reproduce.
fixed now?
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** Tags added: cscc
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Does it need to provide more information?
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Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: thermald (Ubuntu)
Status: New => Confirmed
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** Tags added: disco
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> I think you already have tried to take the fans by fancontrol.
The problem is - after the fans go 100%, they aren't controllable any
more.
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> Does anyone know is it reproducible with ubuntu 19.04?
It is
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Does anyone know is it reproducible with ubuntu 19.04?
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I think you already have tried to take the fans by fancontrol. I thought
if fancontrol works on this laptop then you just need to add a service
to stop fancontrol service before suspend and start it again after
suspend after small delay.
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** Tags added: cosmic
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Just for the record - 18.10 with 4.18.0-16-generic has this bug as well.
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I had that problem with my Asus UX510UX and Ubuntu 16.04 LTS and 18.04
- shorly after starting/resuming the laptop, the fans would start
running on full speed and never stop. Interestingly, thereat were
periods, during which the problem disappeared. I tried everthing I could
think of
I have another issue, but it may be relevant.
I can't make fancontrol service restart after suspend. I've created 3 files
(/lib/systemd/system-sleep/fancontrol,
/etc/systemd/system/fancontrol-resume.service, /etc/pm/sleep.d/10_fancontrol)
and fill them with proper texts, made some of them
thermald+systemd
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Eugene Kosogin, here are some ways to engage ASUS on this particular
issue:
1) Advise support the issue is reproduced using Windows 10 x64 (OS precisely
quoted from the ASUS website below) so Consumer Support can't disclaim
responsibility. You will likely get the best traction with them if this
Yes it has thunderbolt. But i can't check it. I am using ubuntu 16.04
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Seems like this laptop has thunderbolt? Try plugging a USB or PCI device
into the port, unplug it, and see if it helps.
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Title:
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I've written to support center. They said that there is no guarantee
that device can work with OS which differs from windows 10. They are the
best.
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The package C-State somehow fails to enter deeper states after S3.
System firmware (BIOS) touches a lots of things during S3, and it's a
blackbox to us.
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> So I guess C-State failed to enter deeper state after suspend? Please
let ASUS know the issue.
Sorry, I certainly miss the point here. Could you please be a little bit
more specific - what exactly should I let ASUS know, if it was addressed
to me after all?
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So I guess C-State failed to enter deeper state after suspend? Please
let ASUS know the issue.
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Title:
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Ok, uninstalled thermald version 1.7 on Ubuntu 18.04 (kernel 4.4.0-21-generic)
and installed version 1.5 from Ubuntu 16.04.
Ran for several hours under various loads, some gaming included, all was fine.
Closed the lid, the laptop went to sleep, opened after couple of hours ->
laptop immediately
I've kept both, will give it a try soon.
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I'm sorry but I've installed 16.04 already
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Would it be possible to try 16.04's thermald instead of removing it?
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It's about thermald
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I've removed it but it doesn't help
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I can provide any information for debugging if somebody can help
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This could be a regression in thermald.
** Also affects: thermald (Ubuntu)
Importance: Undecided
Status: New
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Title:
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Apparently, fans go 100% on Ubuntu 18.04 even with 4.4.0-21-generic kernel.
I'm out of ideas...
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Ubuntu 18.10 with 4.18.0-11-generic #12-Ubuntu SMP Tue Oct 23 19:22:37
UTC 2018 x86_64 x86_64 x86_64 GNU/Linux has the same problems
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Ok, managed to make 18.04 run on the kernel from 16.04
$ uname -a
Linux rog 4.4.0-21-generic #37-Ubuntu SMP Mon Apr 18 18:33:37 UTC 2016 x86_64
x86_64 x86_64 GNU/Linux
$ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=18.04
DISTRIB_CODENAME=bionic
DISTRIB_DESCRIPTION="Ubuntu 18.04.1 LTS"
Guess I have to wait for Nvidia driver update - latest driver does not
compile under 4.20 and nouveau just lacks performance and the laptop is
really needed so I can't just let it run and not actually use it and
wait for fans to kick in (or not)
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Will do
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Can those affected by this bug test:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.20-rc2
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Title:
CPU/GPU Fans suddenly go 100% RPM on Asus
So, running 16.04.1 with 4.4.0-21-generic since October, 22 - fans work just
fine and laptop is more silent in general. Today tried to install exactly the
same kernel - 4.4.0-21-generic in 18.04. Installed ok, but it freezes just
after booting, even in single-user mode, with both nvidia and
I'm going to rollback OS to ubuntu 16.04. It's impossible to use current
release with this issue.
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Title:
CPU/GPU Fans suddenly go 100% RPM on
I am also facing the same problem on my Asus laptop. In my case i was on
14.04 LTS then upgraded to 16.04 LTS and from there again upgraded to
18.04 LTS. On 14.04 everything ran very smoothly. I installed tlp,
lm_sensors. But to no avail. The fan starts full throttle right away
even when the CPU
5 days ago I've installed Ubuntu 16.0.1 with kernel 4.4.0-21-generic on
the second disk. No updates to kernel or libs were installed. So far no
fan issue appeared. Also, 16.04 correctly goes to sleep when lid is
closed which was not always the case with 18.04.
Also, probably not related, but I
Oops, sorry for typo. Ubuntu 16.04.1
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Any updates?
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i also has the same issue with the same laptop and kernel
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** Tags removed: kernel-bug-exists-upstream-4.17
** Tags added: kernel-bug-exists-upstream-4.18.5
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To my utter disappointment, it happens in both 4.18.5 and 4.4.5. Last
one is really weird - I'm 100% sure that it didn't happen in Ubuntu
16.04. Now I'm going to downgrade the whole distro to 16.04 LTS and see.
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Regarding 2) - no 3d-party fan software on 16.04.
3) - running on 4.4.5-040405-generic now, but not for very long, can't be sure
yet if the issue is still present or not.
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whl2:
1) The latest mainline kernel is now 4.18 (not 4.18-rc). Could
you please advise to this?
2) When using 16.04, did you use 3rd party fan software or was it a
default install?
3) To further narrow down the regression, could you please test 4.4.5
and respond with the results?
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For the record - dropped all 3d-party fan-controlling software, issue still
present with mainline kernel 4.16.18 and nvidia driver 396.51.
Wasn't lucky enough to boot 4.18-rc
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With nouveau driver and 3d-party software dropped (asus_fan.ko and nbfc)
the issue is the same.
$ lsmod|grep nouveau
nouveau 1716224 14
mxm_wmi16384 1 nouveau
ttm 106496 1 nouveau
drm_kms_helper172032 1 nouveau
drm
Regarding 2) - I've managed to install nouveau driver with reasonable
performance, will post in a while if the issue is reproducible.
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Christopher,
1) On 16.04 I was using nvidia driver from Ubuntu packages, but can't really
remember what version. I'm not sure if the history of package installation is
recorded somewhere.
On the other hand, I can try running 16.04 from USB stick with several
different versions of the driver.
whl2:
1) To clarify, when you were using 16.04, were you using the nvidia or
nouveau driver? If nvidia, which version precisely?
2) If you uninstall the nvidia driver in your current OS, and use
nouveau is there any change?
3) To keep this relevant to upstream, one will want to test the latest
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Hi Kai-Feng,
Thank you for looking into this. I've done the steps you've described,
however I'm not sure everything worked as it should:
# powertop --auto-tune
modprobe cpufreq_stats failedLoaded 0 prior measurements
Cannot load from file /var/cache/powertop/saved_parameters.powertop
File will
The Package C-State stays at PC2, which causes lots of heat. It should be able
to hit PC8.
C2 (pc2); 58.3%
C3 (pc3); 0.0%
C6 (pc6); 0.0%
C7 (pc7); 0.0%
C8 (pc8); 0.0%
C9 (pc9); 0.0%
C10 (pc10); 0.0%
Please follow these steps:
- Intall r8168-dkms and reboot
- Use kernel parameter
Hi Christopher,
> 1) Regarding the use of non-default kernel parameter:
> acpi_backlight=vendor
>
> Is this required for something? If you boot without this parameter does this
> change anything?
I've added acpi_backlight=vendor to kernel parameters because once the
laptop didn't restore screen
whl2:
1) Regarding the use of non-default kernel parameter:
acpi_backlight=vendor
Is this required for something? If you boot without this parameter does
this change anything?
2) If you remove the nvidia proprietary drivers, does this provide a
WORKAROUND?
3) If you remove the 3rd party
powertop results
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apport information
** Description changed:
After upgrading from Ubuntu 16.04 to 18.04, I've noticed that CPU and
GPU fans suddenly go full throttle. It doesn't seem to depend on
temperature, could happen when 32 °C reported, sometimes the laptop can
work for day or two without this
Can you run `sudo powertop -C out.csv` and attach out.csv here?
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https://bugs.launchpad.net/bugs/1775717
Title:
CPU/GPU Fans suddenly go 100% RPM on Asus ROG G752VT
To manage
whl2, Ubuntu kernel only. My bad for not specifying precisely.
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https://bugs.launchpad.net/bugs/1775717
Title:
CPU/GPU Fans suddenly go 100% RPM on Asus ROG G752VT
To manage
Or should it be done with standard Ubuntu kernel, not mainline?
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https://bugs.launchpad.net/bugs/1775717
Title:
CPU/GPU Fans suddenly go 100% RPM on Asus ROG G752VT
To manage
apport information
** Tags added: apport-collected
** Description changed:
After upgrading from Ubuntu 16.04 to 18.04, I've noticed that CPU and
GPU fans suddenly go full throttle. It doesn't seem to depend on
temperature, could happen when 32 °C reported, sometimes the laptop can
work
whl2, please execute the following command only once, as it will automatically
gather debugging information, in a terminal:
apport-collect 1775717
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Well, the fans just went 100% on kernel 4.4.14-040414-generic after about a day
of normal operation.
Any advice on what other information to collect?
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Hi Joseph,
Thank you for looking into it. Can't answer yet - I'll have to boot 4.4
kernel and run it for two days at least to make sure - going to start
tonight. Also will attach more logs - apport-collect didn't work with
mainline kernel.
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