[Bug 1854329] Re: Synaptics Touchpad "loosing sync" on HP laptop

2019-12-12 Thread Kai-Heng Feng
Maybe unload the wireless driver before collecting the log... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1854329 Title: Synaptics Touchpad "loosing sync" on HP laptop To manage notifications

[Bug 1854329] Re: Synaptics Touchpad "loosing sync" on HP laptop

2019-12-11 Thread Milan Kragujevic
I have attached dmesg | grep psmouse before, this is full dmesg. Currently my laptop's log is being spammed by Realtek WiFi problems, so it's pretty short and includes only a few psmouse parts. ** Attachment added: "dmesg_2019-12-11_11-28.log"

[Bug 1854329] Re: Synaptics Touchpad "loosing sync" on HP laptop

2019-12-11 Thread Kai-Heng Feng
Can you please attach dmesg? Thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1854329 Title: Synaptics Touchpad "loosing sync" on HP laptop To manage notifications about this bug go to:

[Bug 1854329] Re: Synaptics Touchpad "loosing sync" on HP laptop

2019-12-07 Thread Milan Kragujevic
No, it does not help. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1854329 Title: Synaptics Touchpad "loosing sync" on HP laptop To manage notifications about this bug go to:

[Bug 1854329] Re: Synaptics Touchpad "loosing sync" on HP laptop

2019-11-28 Thread Kai-Heng Feng
Does kernel parameter "psmouse.elantech_smbus=1" help? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1854329 Title: Synaptics Touchpad "loosing sync" on HP laptop To manage notifications about

[Bug 1854329] Re: Synaptics Touchpad "loosing sync" on HP laptop

2019-11-28 Thread Milan Kragujevic
Correction: I have booted using Ubuntu kernel and attached new apport log info. Linux version 5.3.0-23-generic (buildd@lgw01-amd64-002) (gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2)) #25-Ubuntu SMP Tue Nov 12 09:22:33 UTC 2019 -- You received this bug notification because you are a member

[Bug 1854329] Re: Synaptics Touchpad "loosing sync" on HP laptop

2019-11-28 Thread Milan Kragujevic
apport information ** Description changed: I have a problem with the touchpad on HP 15-db1041nm (AMD Ryzen 5 3500U). The touchpad freezes for a few seconds then resumes working. There are also freezes when typing where letters repeat, so instead of the letter r i get

[Bug 1854329] Re: Synaptics Touchpad "loosing sync" on HP laptop

2019-11-28 Thread Milan Kragujevic
** Attachment added: "lspci-vnvn.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1854329/+attachment/5308403/+files/lspci-vnvn.log ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs,

[Bug 1854329] Re: Synaptics Touchpad "loosing sync" on HP laptop

2019-11-28 Thread Milan Kragujevic
** Attachment added: "version.2.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1854329/+attachment/5308402/+files/version.2.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1854329