For me the issue is now fixed with snapd 2.55.3 and the latest update of
firefox to version 100.0.2-1.
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Title:
libreoffice help doesn't open in
Here is the output when I press F1 in LO 7.3.2.2, Ubuntu 22.04, ...
window.location.href =
"file:///usr/share/libreoffice/help/index.html?Target=swriter/SW_HID_EDIT_WIN&Language=en-
GB&System=UNIX&Version=7.3";Help Page
Redirection
Definitely a bug.
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Chris, yes, the snapd update isn't in Jammy currently. The correct
command to check what version of snapd you are running is
snap info snapd
I think you'll need to restart once snapd is updated to get the fix.
It's correct for this bug to be Fix Released because there is nothing
left to do on
This is still occurring on Lubuntu jammy 2020-04-13
(daily live; starting libreoffice & seeking help)
snapd package is according to `apt-cache policy snapd`
Installed: 2.55.3+22.04
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This still requires a snapd 2.55.3 release. See
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1951210/comments/14
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Title:
A quick test using package
guiverc@d960-ubu2:/de2900$ apt-cache policy libreoffice
libreoffice:
Installed: (none)
Candidate: 1:7.3.2-0ubuntu1
Version table:
1:7.3.2-0ubuntu1 500
500 http://archive.ubuntu.com/ubuntu jammy/universe amd64 Packages
and I'm getting a firefox tab
This bug was fixed in the package libreoffice - 1:7.3.2-0ubuntu1
---
libreoffice (1:7.3.2-0ubuntu1) jammy; urgency=medium
* New upstream release
* Use XDG_DOWNLOAD_DIR as location for temporary file for offline help
(LP: #1951210)
-- Rico Tzschichholz Mon, 04 Apr 2022
** Changed in: libreoffice (Ubuntu Jammy)
Status: Triaged => Fix Committed
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Title:
libreoffice help doesn't open in firefox (404 error on
** Changed in: libreoffice (Ubuntu Jammy)
Assignee: (unassigned) => Rico Tzschichholz (ricotz)
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Title:
libreoffice help doesn't open in
** Also affects: libreoffice (Ubuntu Jammy)
Importance: Medium
Status: Triaged
** Changed in: libreoffice (Ubuntu Jammy)
Milestone: None => ubuntu-22.04
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** Changed in: libreoffice (Ubuntu)
Status: Confirmed => Triaged
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Title:
libreoffice help doesn't open in firefox (404 error on
Submitted https://github.com/snapcore/snapd/pull/11588 to update the
system-packages-doc interface.
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Title:
libreoffice help doesn't open in
Right, specifically this:
« Packages must not require the existence of any files in
/usr/share/doc/ in order to function. Any files that are used or read by
programs but are also useful as stand alone documentation should be
installed elsewhere, such as under /usr/share/package/, and then
Installing those files to /usr/share/doc would oppose the Debian policy
12.3 - https://www.debian.org/doc/debian-policy/ch-docs.html#additional-
documentation
Adding symlinks in /usr/share/doc/libreoffice/* back to
/usr/share/libreoffice/* would be allowed.
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Right, snaps aren't allowed read-access to the host's filesystem in
general but for a few exceptions. One of them is /usr/share/doc, so I'm
wondering whether we could have libreoffice install its HTML
documentation there (e.g. /usr/share/doc/libreoffice/help/), and symlink
@osomon So putting the temporary file in XDG_DOWNLOAD_DIR works, but is
not enough yet, since the firefox snap can't even read the real target.
See "xdg-open /usr/share/libreoffice/help/index.html"
A patched version of libreoffice can be found at
I just verified that indeed xdg-open (in fact gio that is invoked by
xdg-open) is tripped by URLs with parameters.
This would require patching impl_showOfflineHelp() to write the
temporary file to some place strictly confined snaps such as firefox can
see, e.g. XDG_DOWNLOAD_DIR. Not exactly a
This issue still exists. The cause of the problem is that libreoffice
generates a temporary HTML page somewhere under the system-wide /tmp,
which contains a bit of javascript that redirects to
file:///usr/share/libreoffice/help/index.html. But the firefox snap,
being strictly confined, cannot see
** Tags added: snap
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Title:
libreoffice help doesn't open in firefox (404 error on
file:///tmp/lu417531j7po.tmp/NewHelp0.html)
To manage
Alas I've not been very thorough in recording which LibreOffice app I've
opened in prior comments (it's usually one or two randomly I open), but
I booted an QA-test install done earlier today on
- dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd
5000/6000/7350/8350)
NOTE: Install
Fresh install of Lubuntu jammy on
- hp dc7700 (c2d-e6320, 5gb, nvidia quadro nvs 290)
Post install and using the fresh lubuntu system, opening LibreOffice - HELP -
Libreoffice.Help
gets `firefox` opened &
FILE NOT FOUND - file://tmp/lu23267w8nw8.tmp/NewHelp1.htmp
** Tags added: impish
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Installed the Firefox snap package, while leaving the Lubuntu
21.10-provided Firefox .deb package installed.
Launched LibreOffice Writer to see what the Help function did.
*It launched a Thunderbird compose window.*
Firefox snap package was then removed. The Thunderbird installation is
the snap
** Description changed:
Ubuntu jammy live QA-test on
- dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd
5000/6000/7350/8350)
Opened LibreOffice Writer as random apps in QA-test.
Hit F1 to call help, and all I get is an error
URL:
Issue also occurs in 21.10 release, using Lubuntu.
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Title:
libreoffice help doesn't open in firefox (404 error on
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: libreoffice (Ubuntu)
Status: New => Confirmed
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Title:
** Summary changed:
- libreoffice help doesn't open firefox (404 error on
file:///tmp/lu417531j7po.tmp/NewHelp0.html)
+ libreoffice help doesn't open in firefox (404 error on
file:///tmp/lu417531j7po.tmp/NewHelp0.html)
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