Public bug reported:
Hi, I'm also facing the same issue in version 24.04 that wasn't present
in version 22.04. Since upgrading, my monitor is identified as
'unknown,' and I'm unable to adjust the refresh rate from 60Hz to either
120Hz or 240Hz, even though my monitor fully supports this Hz level.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 535.171.04 Tue Mar 19
20:30:00 UTC 2024
GCC version:
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon May 13 19:17:59 2024
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
NVIDIA Corporation TU102 [GeForce RTX 2080 Ti Rev. A] [10de:1e07] (rev a1)
(prog-if 00 [VGA controller])
Subsystem: Gigabyte Technology Co., Ltd TU102 [GeForce RTX 2080 Ti Rev. A]
[1458:37a9]
InstallationDate: Installed on 2024-05-11 (2 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: Gigabyte Technology Co., Ltd. Z390 AORUS PRO
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/usr/bin/zsh
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-31-generic
root=UUID=8ed7792f-54e9-446d-a448-d698c6ae7e77 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/19/2021
dmi.bios.release: 5.13
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F12l
dmi.board.asset.tag: Default string
dmi.board.name: Z390 AORUS PRO-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF12l:bd01/19/2021:br5.13:svnGigabyteTechnologyCo.,Ltd.:pnZ390AORUSPRO:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnZ390AORUSPRO-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
dmi.product.family: Default string
dmi.product.name: Z390 AORUS PRO
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.120-2build1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.5-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble ubuntu
** Summary changed:
- Primary Monitor showing as UNKNOWN and refresh rate is off
+ Primary monitor showing as UNKNOWN and refresh rate is off
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https://bugs.launchpad.net/bugs/2065612
Title:
Primary monitor showing as UNKNOWN and refresh rate is off
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