I don't have the laptop which showed this problem any more, as well.
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Since the bug-watch-updater updated this... Just want to make it clear
that I was no longer seeing this problem since 16.04. Since then I've
upgraded multiple times, and even swapped the motherboard and a lot of
hardware out. Still no recurrence of the problem for me.
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** Changed in: linux (Fedora)
Importance: Unknown => Medium
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As far as I know, I only get this at boot. 14.10 64-bit. I'd write
that up, but it seems innocuous for me.
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Title:
Softreset failed (device not
This bug was filed against a series that is no longer supported and so
is being marked as Won't Fix. If this issue still exists in a supported
series, please file a new bug.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
I am seeing this problem on a Gigabyte GA-MA74GM-S2 motherboard. I have
tried changing the BIOS setting for both AHCI and IDE modes. I get the
same error upon boot.
I did a dist-upgrade from Maverick ( 10.10 ) to Natty ( 11.04 ). After
the reboot I see this error all the time. However, I also
Just was able to fix my first boot issue by pressing 'M' for manual
recover then doing the following:
mount -o remount,rw /
dpkg --configure -a # Lots of packages were configured (due to a failed
dist-upgrade)
apt-get update
apt-get upgrade
apt-get install gdm-guest-session gdm
My problem was the cd drive, so i used an external usb cd drive and Fedora 15
booted up correctly.
The error ata1:Softreset failed (device not ready) is still reported (I can
see it before Fedora loading screen) , and the internal cd drive is not
recognized.
Maybe it's obvious, but it can help
I confirm the bug on Debian 6.0.1 and on Ubuntu 11.04
Here is a photo what's going on the screen:
http://img35.imageshack.us/img35/3044/pic0034k.jpg
Description:
The system boots only once right after the installation, then after the first
reboot, when system starts, it says: ataX: softreset
↑↑↑ I found the solution!
That's again me, my first comment is just above.
When booting, I used flag noapic (nolapic works too). Seriously, I
don't know why it didn't help before, most likely I just forgot to try
it and thought I already tried. Or just mixed up it wrongly with
noacpi.
So,
I meant /etc/default/grub, of course.
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I also see this bug when I installed a LG UH10LS20K 10X Blu Ray
ROM/DVDRW. The system is set up to boot from an IDE harddrive, and
works without the Blu Ray. The system will boot from the Blu ray, so I
know the drive and motherboard SATA work. But it won't boot from the
harddrive with the
OpenSuse 11.3 is also free of this boot-breaking bug.
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As Ubuntu 10.10 will not boot with this bug, I've tried Fedora 13. Can
confirm that it boots fine.
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I too experiencing this bug on Ubuntu 10.10
Kernel 2.3.35-22
Motherboard: ASUS M4A87TD/USB3: DUAL DDR3,SATA 6.0GB/s, USB 3.0
Processor: AMD PHENOM II X6 1055T (2.80GHz/9MB CACHE/AM3/)
Disk: 640GB WD CAVIAR BLACK WD6402AAEX, SATA 6 Gb/s, 64MB CACHE (7200rpm)
I have successfully installed Maverick
Bug still appears on Maverick with the 2.6.35 kernel (just some error
messages during the boot, so nothing dramatical in my case).
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After installing Ubuntu 9.10 I faced this problem. Only twice before it
has caused a GUI-crash (Only cursor moves, yet I can switch to
console), and now when I came looking for more info about the trouble, I
noticed that logs on my Asus keep constantly filling up with this
report, even now as I
After some digging, I found out that this relates to DVD-drive. Yet I
wonder has it anything to do with the crashes I've experienced.
Difficult to dig out when the logs are full of the gibberlish I
copypasted earlier.
I'll be collecting my thoughts and find-outs regarding this issue into this
uname -v -r
2.6.31-20-generic #57-Ubuntu SMP Mon Feb 8 09:05:19 UTC 2010
dmesg | grep ata
[0.360841] libata version 3.00 loaded.
[ 64.386136] ata1: SATA max UDMA/133 irq_stat 0x0040, PHY RDY changed
[ 64.386139] ata2: SATA max UDMA/133 abar m1...@0xfe02f000 port 0xfe02f180
irq 22
[
Just upgraded to Karmic and problem remains exactly as before.
DG
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Here I have the same Problem with a LG BH08LS20 (Firmware 2.0).
I use karmic and it needs long time to boot. and after i reboot it hungs
at ahci bios. Then i have do pull the power plug to get it to boot.
I have all updates since yesterday.
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Ubuntu 2.6.31.17 boots fine
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As of now, I have tried these combinations of kernel boot parameters:
acpi=off: bug occurs after 40 hours of operation
acpi=off noapic: bug occurs within the first 10 minutes of operation
pci=nomsi: bug occurs within the first 10 minutes of operation
Strange enough, this only happens on the
** Also affects: debian
Importance: Undecided
Status: New
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** Changed in: linux (Ubuntu)
Assignee: (unassigned) = Dmitry Ledyaev (it-driada-wine)
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Thanks The Guiguy, burkaygenc
I can't find how to switch ACI off. Any way it would be nice to keep BIOS
config unchanged since I have to boot either under Ubuntu and Vista. By the way
it seems that the HDD have little troubles because on each alternate boot, the
system (Ubuntu or Vista) perform
I have the same error Ubuntu 9.10 AMD 64 bits on AMD ATHLONx2 processor
I have 3 disks : 2 for windows vista and 1 for ubuntu
on linux 2.6.28-16-generic : softreset failed on ata1 and ata3 and boot goes on
fine. The system runs fine
on linux 2.6.31-14-generic : boot loops on ata1.00 failed to
qualitesys, I had to turn AHCI off (BIOS) to avoid a lock up on boot.
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I have a solution for this bug, not a good one though.
I had two harddisks. One connected on SATA and hosting my Ubuntu, the
other connected on IDE and hosting a windows os. The windows disk was
recently producing bad vibrations (literally), so I had to remove it to
keep my sanity. And tata!
Interesting.
I have a similar setup with 1 sata drive and 1 IDE. I wonder if that
could be significant. Mine has Kubuntu and Windows both on the IDE drive
though, so no chance of removing it. :)
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I have an error message like this:
dmesg|grep soft
[1.352016] ata1: softreset failed (device not ready)
[ 306.004014] ata1: softreset failed (device not ready)
[11885.728014] ata1: softreset failed (device not ready)
[16652.908014] ata1: softreset failed (device not ready)
May be it is not a
oops, apport-collect has failed (probably not finished completely) with this:
...
Downloading bug...
Bug title: Softreset failed (device not ready)
Collecting apport information for source package
linux-image-2.6.28-16-generic...
Uploading additional information to Launchpad bug...
short text
Hello,
I had changed my motherboard (my old one had failed) to Gigabyte GA-MA78GM-UD2H
(BIOS F8) and started to get these lockup problems. I see this issue is in
Fixed state, could anybody show the solution?
It is very annoying that I cannot use the system for some minutes.
I was thinking about
Hi,
When will this issue be fixed?
I want to start running Linux again :(
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Oops, made a mistake when marking it as fixed. My apologize.
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** Changed in: linux (Fedora)
Status: Unknown = Fix Released
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OK now these kernel messages have been masket (kernel update of linux-meta
2.6.31.13.24) by elevating the trigger to the level 2 (only emergency messages
will appear).
This does not, however, mean that the original cause for the messages are fixed
now.
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** Changed in: linux (Ubuntu)
Status: Confirmed = Fix Committed
** Changed in: linux (Ubuntu)
Status: Fix Committed = Confirmed
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I'm running my system without the onboard audio card and PMP disabled
for several days no. I experienced no lockups so far which I did once
per every two hours. while working and listening music. So this is a
complex issue with AMD onboard IO chipset and linux drivers.
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** Description changed:
INSTALLATION problem for Hardy and IBEX as well.
During the install process I got the next messages [during an extremely slow
installation process]
Hardy producess similar messages (30 min)
- Ibex stops,
+ Ibex stops,
Let me lists messages when Ibex install
My comment on SATA DVD writing issues seems to bee invalid. I've
compiled a new kernel for myself without SATA PMP. The softreset issue
has gone, but I had to replace the SATA cable to DVD and now it works.
Also I still experience random slowdowns but it happens only when I play some
audio.
Now
For what it's worth... a video showing my system from GRUB to KDE splash with
kernel errors inbetween:
http://www.youtube.com/watch?v=vQ2nm5C_iy4
Since reinstalling my system again, I'm not getting the hangs any more,
but everything else is still the same. (The video was taken after and is
@Shaved Wookie: So you are seeing messages from two separate sources.
The first set (with the [.##]) are from the kernel, and I suggest
opening a bug for each message against the linux package and tag
ubuntu-boot-experience. I can then target them to Karmic.
The second set are simply
Thanks Robbie,
I've filed bugs against those two messages at:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/444228 (softreset failed)
and
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/444235 (pixx4_smbus
conflicts with region)
I apport-bug'ed them both and tagged them under
Getting this on Kubuntu Karmic AMD64 Beta along with occasional hangs.
When it hangs nothing but F-lock works. Not even alt+sysrq+rseinub.
I have an IDE drive and DVD RW drive and a SATA 1.5gig Seagate drive.
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For the record I'm getting this after GRUB but before the login screen, thus
why it's being tagged as ubuntu-boot-experience as per Jono's request:
http://www.jonobacon.org/2009/10/02/ubuntu-9-10-karmic-koala-beta-released-testers-needed/
** Tags added: karmic ubuntu-boot-experience
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It seems this bug affects SATA CD/DVD burning as well, that means it is very
likely that you burn saucers instead of usable disks. At the middle of disk
writing the following entries appears in system log:
Sep 29 21:28:12 mackor-desktop kernel: [ 5548.919716] ata3: SError: { HostInt
Handshk }
Im also think that pmp should be disabled by default, but Im not aware
of which benefits the users not having a problem with it might be
loosing. Making at least disable-able with out recompiling the whole
kernel will be appreciated. Having to power down my laptop by pushing
the power button 4
This happens on latest Karmic too.
So it seems the problem is that the port multiplier code doesn't really
like the new generation of AMD SATA 7xx controllers.
if I could vote I would turn off the CONFIG_SATA_PMP by default or make
it at least disable-able through a kernel config parameter.
The
Kev: How did you build that kernel? I tried building one for Ubuntu, but
end up with the error message:
II: Checking for missing symbols in new ABI...
MISS : sata_pmp_error_handler
MISS : sata_pmp_qc_defer_cmd_switch
MISS : sata_pmp_port_ops
found 3 missing symbols
EE: Symbols
Have a look at this: https://help.ubuntu.com/community/Kernel/Compile
You can try a livecd e.g. http://sysresccd.org/Download to verify your
hardware. (Which I did with sysresccd, too)
I used version 1.2.2.
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Having the same problem on Ubuntu Jaunty with 2.6.28-15-generic 86_x64
kernel.
Harddisk randomly freezes
** Attachment added: lspci
http://launchpadlibrarian.net/30272583/lspci
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I installed a kernel without the SATA PORT MULTIPLIER support
(CONFIG_SATA_PMP=n) and the bug is gone. System is very stable now and
works like a charm.
Should that be default in ubuntu because PMP code seems quite buggy?
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Status: Confirmed = Unknown
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Hi,
I can confirm this bug with:
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI
mode]
on a Gigabyte GA-MA78GM-S2H rev. 1.1 with
AMD Sempron(tm) Processor 3000+
2 Gigs of ram.
Seagate 1500 GB S-Ata HDD (ST31500341AS)
I get the softreset failed error messages
Forgot to mention:
Using Jaunty 9.04 with 2.6.28-13-generic i686 kernel.
Something new:
I just tried the System Rescue CD v. 1.2.2 [1] which is based on gentoo linux
and use a Linux-2.6.29.6 Kernel.
The problem did NOT accur. No message like softreset failed and I also could
delete my
Thanks, Pierre. I was able to continue with the installation after:
1) Setting the SATA Type to Native IDE instead of AHCPI.
2) Using the Alternate CD image instead of the Desktop CD image.
Two softreset failed messages (one for each of two SATA drives) now
appear at boot, but as far as I can
Andrew,
Have you tried changing the ahcpi setting in BIOS? I think I had to
turn it off. The error message would still show but at least the thing
would skip through it and boot.
Pierre
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One more affected user. I'm getting this error during installation from
USB.
Gigabyte GA-MA74GM-S2 (rev. 1.x), AMD 740G + AMD SB700
(1) SATA drive
No lspci output, etc. as I can't even get Ubuntu installed.
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Hi there! I also had this bug in all modern distros including *ubuntu. It
doesn't interfere with anything, but it's very annoying during silent boot
mode. Now i'm using Gentoo, which has manual kernel configuring by default. I
also had this warning here, but it wasn't so flaring during verbose
Another data point:
OS: Kubuntu 9.04 x86
File System: Ext4
CPU: AMD Phenom II x4 810
MOBO: ASUS M4A78T-E (790GX / SB750)
Hard Drive: Western Digital Caviar Black WD6401AALS SATA 3.0
Drive Configuration: AHCI support enabled in BIOS, No RAID configured
DVD Drive: SAMSUNG SH-S223Q
Memory:
I have come across this, and it prevents my system from booting
altogether, in Ubuntu Jaunty 9.04 (x86_64)
My System is as follows:
Motherboard = GA-MA770-DS3 rev 1.0
CPU = Athlon X2 3800+
HDD Configuration:
Root is mounted on the IDE drive
/home is mounted on a RAID 5 array (5x 500GB)spanning
I don't know what you mean by locked, but my computer first produces
some silly softreset errors and then normally reboots after 2-3 minutes.
The only way this bug affects me is an extremely long boot time.
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[quote]
I don't know what you mean by locked,
[/quote]
It tries 4 times ata1:Softreset failed (device not ready)
It hangs on the last. I waited about twenty minutes.
There is no cursor.
Anyway, I've restored both PCs from an image and will resist to
temptation to update.
Thanks
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For what it's worth, after running updates on a eeepc 900 (eeebuntu) and
an ASUS M3A based mythbuntu 9.04 box this morning, both machines now
lock up on the this error. I don't even get a CLI cursor.
Both machines are now useless as I cannot get a cursor. Looks like a
clean install. But what?
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The problem continues als with Ubuntu 9.10:
ubu...@ubuntu:~$ uname -a
Linux ubuntu 2.6.30-8-generic #9-Ubuntu SMP Wed Jun 3 15:38:38 UTC 2009 x86_64
GNU/Linux
ubu...@ubuntu:~$ sudo dmidecode dmidecode.log attached below
ubu...@ubuntu:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD]
Sorry, guys. I was a bit angry when I wrote
[QUOTE]
For what it's worth, after running updates on a eeepc 900 (eeebuntu) and an
ASUS M3A based mythbuntu 9.04 box this morning, both machines now lock up on
the this error. I don't even get a CLI cursor
[/QUOTE]
I should have explained;
Both PCs
I too have this problem.
I am attaching the output of
-lshw
-lspci
-syslog
The system
(2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:58:03 UTC 2009 x86_64
GNU/Linux)
boots fine otherwise after the softreset msg.
More on the specs of the setup:
- Jetway MA3-79GDG COMBO mb with 790GX+SB750
Confirmed on hpdv4
I dont want to capture a bunch of data and this problem is widespread
enough it seems quite unnecessary. Updating the kernel seemed to help
someone here: http://ubuntuforums.org/showthread.php?p=7234311
I have not tried but will.
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Confirming on Asus F5RL, 64bit.
Starts anyway.
dmesg excerpt:
Jun 8 18:19:02 kernel: [1.589820] PPP generic driver version 2.4.2
Jun 8 18:19:02 kernel: [1.589919] input: Macintosh mouse button
emulation as /devices/virtual/input/input4
Jun 8 18:19:02
I also have this issue.
[1.616674] ata1: SATA max UDMA/100 host m...@0xfe604000 port 0xfe60 irq
19
[1.616677] ata2: SATA max UDMA/100 host m...@0xfe604000 port 0xfe602000 irq
19
[3.816027] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 0)
[3.850889] ata1.00: ATA-8: WDC
I too have this problem.
ASRock A780FullHD, 780G
160GB Samsung M5S HM160HI 2.5 SATA
softreset failed
tried ubuntu 9.04 32bit 64bit 8.04 LTS
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I confirm this bug on a my Samsung R60 laptop.
00:00.0 Host bridge: ATI Technologies Inc Radeon Xpress 7930 Host Bridge
00:02.0 PCI bridge: ATI Technologies Inc RS7933 PCI Bridge
00:05.0 PCI bridge: ATI Technologies Inc Device 7935
00:06.0 PCI bridge: ATI Technologies Inc RS7936 PCI Bridge
This bug also affects Ubuntu 8.10 and 9.04 desktop editions, on either 32, or
64 bit.
IT IS VERY ANNOYING
I just have one Fujitsu 200gb sata hard drive in my laptop, but Ubuntu is
giving me a h...@ck of a time starting up.
I can't believe that such an Operating System has such
I have the similar problem on my home computer. I have SB600 SATA controller
and see softreset failed messages during startup.
My Ubuntu 9.04 x64 works fine but I have soft-RAID 5 (mdadm) and this raid
start recalculation of all checksumms on each reboot. On this moment I just
keep my computer
I agree this is definitely something to consider.
http://kerneltrap.org/mailarchive/git-commits-head/2008/6/14/2122314
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Hi Guys,
Just wondering how you apply that patch?
I'm new to ubuntu :S
The one I'm referring too is this: http://kerneltrap.org/mailarchive
/git-commits-head/2008/6/14/2122314
Thanks!
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You can't, unless you are willing to compile from the source.
The patch is for the developers, so that they can patch the source and release
a fixed kernel.
And then we can get it with update manager :)
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Any ideas how long before this bug is fixed?
It's the reason I'm using Windows right now. -_-
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For one month I experienced this bug and today I completely solved it
with a simple BIOS update.
My desktop PC is a NEC PowerMate VL370 with a picoBTX MS7351
motherboard.
http://www.nec-
computers.com/support/pib.asp?platform=bios_vl370_mbtx_036mode=defaultsource=2006
The northbridge is an
I feel like the common problem here is using 64bit Ubuntu. Can anybody confirm
this bug on 32bit?
I also realized that most reporters have Samsung SATA drives. I guess there is
one reporter with Western Digital as well. This is truly the most annoying bug
I have ever seen in Ubuntu. My boot
I'm running 32 bit, drives attached to that controller were
Model Family: Western Digital Caviar Second Generation Serial ATA family
Device Model: WDC WD3200AAJS-00B4A0
Luckily the mobo I'm using (Gigabyte GA-EP45-DS5) has multiple SATA
controllers and I was able to simply turn off
That's interesting! Which ones did you turn off? The ones on the
northbridge or the ones on the southbridge?
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It was the southbridge SATA controllers I turned off.
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Hmm, interesting solution indeed. How do I know that I have one or more
controllers? I would like to give this a shot.
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I'm afraid it will work only on those Gigabyte boards...
I strongly suppose that we have two different problems summarized in
this bug report: One with 780G chipsets and/or SB600/700/750/800
southbridges and one with P45 chipsets and/or ICH10R southbridges. I
think it would be interesting whether
Well, at least I have a 790G chipset with SB750. I wonder if this bug
has anything to do with the BIOS setup. Because, recently I had another
problem where I got a No active partition error during boot. I solved
that by making my harddisk the first boot device in BIOS. Previously I
had my CDROM as
Also here is an image of what I see during this bug.
Does anybody else have the ext4 file system on their disk? May this be
the culprit? I have ext4 and ntfs partitions on this drive. May it be
that they are conflicting somehow to cause this bug?
** Attachment added: IMG_0300.jpg
What concerns the question of non-780G chipsets: The problem has been
reported on an ASUS F3Ka TL-62 with a SB600 southbridge and a 690G
chipset.
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No, it has nothing to do with the partitions...
Now I found another report with an AMD 480X CrossFire chipset (SB600).
Seems to be a southbridge only problem.
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I have this bug as well. I will post my lshw -short to help add
information for research. I really hope this gets resolved soon.
H/W path Device Class Description
system GA-MA770-UD3
/0
I confirm this bug.
Ubuntu 9.04 64bit
Biostar TA790GX (has the SB750 bridge)
AMD ATHLON 64 X2 DUAL 7750+
KINGSTON HYPERX 4GB
Samsung 250gb HDD
I recently purchased this new motherboard and cpu. I have been using the
HDD for the last 3 years. After receiving the new mobo and the cpu, I
decided
Same problem here, fresh install Ubuntu 9.04 x64 with this specs:
Motherboard Gigabyte GA-MA790X-DS4 with AMD southbridge SB600
1 TB SAMSUNG SpinPoint 32 MB 7200 rpm SATA 2 HD103UJ
4GB RAM Gskill F2-8500-CL5
I only tried with x64 flavour of Ubuntu, someone else have this problem
with x86?
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@Alejandro Martín Covarrubias:
Yo! I do on my Asus Aspire 5515 laptop. I don't have this problem on my
Asus P5QL-Pro mobo though.
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Softreset failed (device not ready)
https://bugs.launchpad.net/bugs/285392
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Bugs, which is
** Bug watch added: Red Hat Bugzilla #493319
https://bugzilla.redhat.com/show_bug.cgi?id=493319
** Changed in: linux (Fedora)
Importance: Undecided = Unknown
** Changed in: linux (Fedora)
Status: New = Unknown
** Changed in: linux (Fedora)
Remote watch: None = Red Hat Bugzilla
** Changed in: linux (Fedora)
Status: Unknown = Confirmed
** Changed in: linux (Red Flag Midinux)
Status: Unknown = Confirmed
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Softreset failed (device not ready)
https://bugs.launchpad.net/bugs/285392
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Bugs,
Apart from the original reporter all mentioned systems have a ATI SB600/700
chipset.
Could we please get a fixed kernel as mentioned in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/285392/comments/45 .
If you need anything tested let us know!
Thanks a lot!
--
Softreset failed
@Kent57:
Could you provide the output of lspci please!
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exactt the output for Mandriva Spring 2009 dmesg and lspci follow. I
don't have access to the Kubumtu machine right now.
Excerpt dmesg:
scsi0 : ahci
scsi1 : ahci
scsi2 : ahci
scsi3 : ahci
ata1: SATA max UDMA/133 abar m1...@0xff6ffc00 port 0xff6ffd00 irq 22
ata2: SATA max UDMA/133 abar
Just for info sake I have the same problem on two different computers.
One running the latest Kubuntu Jaunty the other running Mandriva
Spring 2009.
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Softreset failed (device not ready)
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