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Launchpad is not updating the status of the Freedesktop and Fedora bugs.
They should be Invalid and Won't Fix, respectively.
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Title:
secure
Same here, when I safely remove the external USB drive, Maxtor, 500GB.
It does unmount as it should, though.
Ubuntu 12.04.4, gnome-shell.
Error detaching: helper exited with exit code 1: Detaching device /dev/sdc
USB device: /sys/devices/pci:00/:00:1d.7/usb2/2-1/2-1.2)
SYNCHRONIZE CACHE:
For some reason this seems to be hardware-dependant. I have so far
collected four USB SATA docking stations or adapters. I do not see
this bug on USB 2 at all (ICH 10). On USB 3 (Renesas/NEC) I see it on
one of two docking stations. On that one, I see it every time, and on
the other never at all.
Oh, forgot to add info: I run Lucid, and have the 3.0.26 kernel
(oneiric-generic) (otherwise I get loads of stale endpoint errors on USB
3...).
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Martin: I didn't think all of the ubuntu varients had moved onto Udisks2, only
the main one.
On Quantal udisks still shows as a member of tasks:
ubuntu-desktop, ubuntu-usb, kubuntu-desktop, kubuntu-active-desktop,
kubuntu-active, edubuntu-desktop, edubuntu-desktop-kde, edubuntu-usb,
Jane Atkinson [2012-10-10 5:03 -]:
What's going to happen to 12.04 (5 year support, after all)? Will there
be a backport made available?
udisks2 itself could certainly be backported in theory, but it would
require backporting everything that actually _uses_ it as well; that's
half of the
I've filed this bug against udisks in bugzilla at freedesktop.org.
The resolution is distressing: the bug will not be fixed upstream.
Resolution --- WONTFIX
Comment # 1 on bug 55742 from David Zeuthen
udisks 1.x is in maintenance mode and only security critical bugs will get any
How old is udisks 2.x? Is the chance of it being included in
Debian/Ubuntu along the lines of within 2 cycles, or more like 2+ years?
Kind of annoying because I have to use hdparms to spin down my external
hdd's before disconnecting now. It's still not a good workaround
because they never truly
@aoandr: sad to hear that it is set to WONTFIX upstream. But IMHO this
does not force it to WONTFIX for Ubuntu! A brave Ubuntero could fix it,
and perhaps the patch will then swim upstream. So please let this bug be
CONFIRMED.
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Not relevant for Ubuntu 12.10 any more, we moved to udisks2.
** Changed in: udisks (Ubuntu)
Status: Confirmed = Invalid
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Title:
secure
What's going to happen to 12.04 (5 year support, after all)? Will there
be a backport made available?
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Title:
secure remove of external USB-HDD
The same problem on Ubuntu Precise:
sudo udisks --detach /dev/sdc
Detach failed: Error detaching: helper exited with exit code 1: Detaching
device /dev/sdc
USB device: /sys/devices/pci:00/:00:1d.0/usb2/2-1/2-1.7)
SYNCHRONIZE CACHE: FAILED: No such file or directory
(Continuing despite
This bug has been reported on the Ubuntu laptop testing tracker.
A list of all reports related to this bug can be found here:
http://laptop.qa.ubuntu.com/qatracker/reports/bugs/466575
** Tags added: laptop-testing
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Unable to safely remove USB3 hardrive using Nautilus, but able to do it
using Unity sidebar.
Here is my error message:
Error detaching: helper exited with exit code 1: Detaching device /dev/sdc
USB device: /sys/devices/pci:00/:00:1d.0/usb2/2-1/2-1.1)
SYNCHRONIZE CACHE: FAILED: No such
I get this error in Nautilus:
Unable to stop 2 TB Hard Disk
Error detaching: helper exited with exit code 1: Detaching device /dev/sdc
USB device: /sys/devices/pci:00/:00:1c.2/:02:00.0/usb3/3-3)
SYNCHRONIZE CACHE: FAILED: No such file or directory
(Continuing despite SYNCHRONIZE CACHE
Addition to previous comment:
- using the context menu entry Safely Remove Drive fails from both Nautilus
AND Desktop, but works from Unity Sidebar.
- command line: executing eject /dev/sdc as root works fine.
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root@laptop616:/home# eject /dev/sdb
eject: unable to eject, last error: Invalid argument
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Title:
secure remove of external USB-HDD produces
My other USB 2.0 drive works fine.
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Title:
secure remove of external USB-HDD produces error
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My USB 3.0 disk only unmounts partitions, it doesn't power off.
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Title:
secure remove of external USB-HDD produces error
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I have the same error with external USB 3.0 disk. It happens both on Ubuntu
11.10 and 12.04, and both when using USB 3.0 and USB 2.0 ports.
Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device: /sys/devices/pci:00/:00:1d.7/usb1/1-1)
SYNCHRONIZE CACHE:
The same error when I use the remove safely drive in Ubuntu 11.10 with a
Kingston DataTraveler G2 (16 Gb) and with a Iomega external HDD (500 Gb). I
only have the error with Nautilius, in Unity and LXDE it doesn't appear. I
think that the first time that I saw this error was in version 8.10 or
I just got the same Error when I attached my new external HDD case.
Strange is, I didn't get this error with the same HDD in my old case.
The new case is a fantec DB-ALU3 and it has USB 3.0. The old case was
a Conrad Electronic Model No.: CEX-HDD/U35s with USB 2. The HDD is a
WD 1TB with
I face the error with kindle touch 4th generation ebook reader.
Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device: /sys/devices/pci:00/:00:1d.7/usb1/1-1)
SYNCHRONIZE CACHE: OK
STOP UNIT: FAILED: No such file or directory
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I have the same problem using a standard (no-keyboard) Kindle (Autumn
2011 Kindle version) on 10.04 LTS, Lucid Lynx.
Unable to stop Kindle Internal Storage
Error detaching: helper exited with exit code 1: Detaching device /dev/sdd
USB device: /sys/devices/pci:00/:00:1d.1/usb7/7-2)
Same for 11.04
Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device: /sys/devices/pci:00/:00:1d.7/usb1/1-1)
SYNCHRONIZE CACHE: OK
STOP UNIT: FAILED: No such file or directory
root@iEEEpc:/etc/default# uname -a
Linux iEEEpc 2.6.38-12-generic #51-Ubuntu
I get the same problem when removing a USB drive from /dev/sdb. The drive is a
250 GB hard disc formatted with the ext4 file system.
After getting this message, I just unplug it. I first unplug the USB cable and
then hit the 'off switch' on the drive.
Other than the annoying dialogue, the error
Answering my own question, hdparm will make the hard disk spin down,
even though it reports an error:
$ sudo hdparm -Y /dev/sdb
/dev/sdb:
issuing sleep command
HDIO_DRIVE_CMD(sleep) failed: Invalid argument
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Same bug with an Adata CH11 1 TB USB 3.0 hard disk connected to a USB
2.0 port:
$ udisks --detach /dev/sdb
Detach failed: Error detaching: helper exited with exit code 1: Detaching
device /dev/sdb
USB device: /sys/devices/pci:00/:00:1d.7/usb1/1-4)
SYNCHRONIZE CACHE: FAILED: No such file
I've got the same, but with a Western digital 1TB.
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Title:
secure remove of external USB-HDD produces error
To manage notifications about this
I get the same issue too when I am unmounting Kingston 16 GB Pendrive as
well as Nokia 5800 XM(as mass storage Device)
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Title:
secure remove of
I get the same warning msg when I try to safely remove my nexus S from
Ubuntu. This is happening in 11.04 32 bit as well as in the 64 bit.
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Title:
** Bug watch added: Red Hat Bugzilla #586945
https://bugzilla.redhat.com/show_bug.cgi?id=586945
** Also affects: nautilus (Fedora) via
https://bugzilla.redhat.com/show_bug.cgi?id=586945
Importance: Unknown
Status: Unknown
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Same on Natty, with two different Android devices (Nexus One and Nexus
S)
Error detaching: helper exited with exit code 1: Detaching device /dev/sdi
USB device: /sys/devices/pci:00/:00:02.1/usb1/1-7/1-7.1/1-7.1.3)
SYNCHRONIZE CACHE: OK
STOP UNIT: FAILED: No such file or directory
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Here Ubuntu Natty, same problem with LaCie Rikiki 1T usb 3.0
Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device: /sys/devices/pci:00/:00:1c.7/:45:00.0/usb3/3-2)
SYNCHRONIZE CACHE: FAILED: No such file or directory
(Continuing despite SYNCHRONIZE
In Ubuntu 11.04 this bug still persists. The involved external drive is a
Samsung S2 (1 TB, USB 3.0). I don't understand why is not working - I have two
other external drives which are working perfectly. When I try to Safely Remove
Drive the Samsung external hdd an error message (see the
with 11.04 - the Natty Narwhal nad transcend filesystem type: msdos
Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device: /sys/devices/pci:00/:00:1d.7/usb2/2-2)
SYNCHRONIZE CACHE: FAILED: No such file or directory
(Continuing despite SYNCHRONIZE CACHE
While attempting ticket's workaround (comment #42) using the Disk
Utility application, I still experience the following error in 11.04:
Error detaching: helper exited with exit code 1: Detaching device /dev/sdc
USB device: /sys/devices/pci:00/:00:05.0/:02:00.0/usb7/7-2)
SYNCHRONIZE
Still persists on 11.04
USB device: /sys/devices/pci:00/:00:1d.7/usb1/1-6)
SYNCHRONIZE CACHE: FAILED: No such file or directory
(Continuing despite SYNCHRONIZE CACHE failure.)
STOP UNIT: FAILED: No such file or directory
when I attempt to safely remove a SAMSUNG USB3 external HDD
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Error still in Ubuntu 11.04 x64 beta (USB 3.0 external drive):
Unable to stop 1.0 TB Hard Disk
Error detaching: helper exited with exit code 1: Detaching device /dev/sdc
USB device: /sys/devices/pci:00/:00:07.0/:02:00.0/usb8/8-1)
SYNCHRONIZE CACHE: FAILED: No such file or directory
** Changed in: udisks
Importance: Unknown = Medium
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Title:
secure remove of external USB-HDD produces error
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[Unable to stop unit]
Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device: /sys/devices/pci:00/:00:1d.7/usb2/2-1)
SYNCHRONIZE CACHE: FAILED: No such file or directory
(Continuing despite SYNCHRONIZE CACHE failure.)
STOP UNIT: FAILED: No such file or
Same here Ubuntu 10.10 and a LaCie 1TB external USB hard drive. I am
using it with cryptsetup (encrypted backup partition) FWIW.
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Title:
secure
Same here, Amazon 3rd-gen kindle, running ubuntu 10.10
** Attachment added: Screenshot-Untitled Window.png
https://bugs.launchpad.net/ubuntu/+source/udisks/+bug/466575/+attachment/1926828/+files/Screenshot-Untitled%20Window.png
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Same problem:
Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device: /sys/devices/pci:00/:00:1a.7/usb1/1-4/1-4.4)
SYNCHRONIZE CACHE: FAILED: No such file or directory
(Continuing despite SYNCHRONIZE CACHE failure.)
STOP UNIT: FAILED: No such file or
Hello, just to advice you, while waiting for this bug to be correctly
fixed, I successfully used the USB Safe Removal application indicator
on my ubuntu maverick to safely eject an usb drive I have which causes
this error (I own others which do not cause this error, so it depends on
the device
** Changed in: udisks
Importance: Medium = Unknown
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Title:
secure remove of external USB-HDD produces error
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I have this problem too.
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Title:
secure remove of external USB-HDD produces error
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same bug here on 10.04 with all latest upgrades when i disconnect an
external USB 2.0 2,5 hard disk 80 GB.
sudo eject /dev/sdb instead works fine.
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I have this error message too on Ubuntu 10.04 and 10.10, amd64. This is an
external USB3.0 2,5 hard disk on an USB2.0 port (my laptop and my desktop
don't have USB3.0 ports yet, but the external hdd came with one).
Error message:
Error detaching: helper exited with exit code 1: Detaching
** Attachment added: error_msg_screenshot.jpg
https://bugs.launchpad.net/ubuntu/+source/udisks/+bug/466575/+attachment/1745835/+files/error_msg_screenshot.jpg
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I got this error on Ubuntu 10.10 when umounting an Easy Player HD Jumbo
Plus (BestBuy).
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same bug here on 10.10 with all latest upgrades
sudo eject /dev/sdb works fine.
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Problem still there after upgrade to 10.10.
Get-around using the disk utility to unmount drives still works.
Release 10.10
Kernel 2.6.35-22-generic
GNOME 2.32.0
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I tried the fix posted above by quirks 2010-07-25.
Alas it didn't fix the problem.
I have a media player with an internal drive and a plug-in SDHC class4 card.
The two drives show up fine when connecting the media player to the PC via USB.
The problem comes when ejecting the drives - as
I have just discovered that if you use the 'Disk Utility' program (found
in System - Administration) to unmount the USB drives, then no errors
are generated. After unmounting, the icons for the drives then appear as
unmounted in nautilus.
You can then physically remove the USB device / media
on maverick
Method DriveEject with signature as on interface
org.freedesktop.UDisks.Device doesn't exist
same usb key 1GB, on lucid works well
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Hello. I have good quality 1 TB USB Hard Disk, that came with FAT32 file system
and driver for the commercial OS. I did not care about changing this file
system, and along some time it worked without error message. When removing
safely, I have now this message:
«Unable to stop drive
Same problem here Ubuntu 10.04
codeError detaching: helper exited with exit code 1: Detaching device
/dev/sdc/code
Kernel 2.6.32-24-generic #42-Ubuntu SMP Fri Aug 20 14:21:58 UTC 2010 x86_64
GNU/Linux
USB3 hdd Bus 002 Device 005: ID 174c:5106 ASMedia Technology Inc.
Ext4 partition on external
I have a media player with an internal flash drive and a SD-insert.
Without the SD-insert, I can access the internal flash drive without any issues.
With the SD slot occupied, Ubuntu sees the two drives correctly, and I can
usually eject one of them, but the second one always gives an error.
Having done some tests with various drives, I have come to believe that
it is actually safe to ignore the error messages produced by sg3-utils.
I think so for the following reasons:
1. I could not find evidence that Hardy Heron (the release I used before Lucid)
made use of sg3-utils to flush
** Attachment added: job-drive-detach.c
http://launchpadlibrarian.net/52495942/job-drive-detach.c
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** Attachment added: job-drive-detach.c.orig
http://launchpadlibrarian.net/52495946/job-drive-detach.c.orig
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** Attachment added: udisks-helper-drive-detach
http://launchpadlibrarian.net/52495957/udisks-helper-drive-detach
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Having the same issue with two USB disks: SAMSUNG_SV2042H and
Myson_Century__Inc._USB_Mass_Storage_Device_100.
I did some debugging and this is what I came up with:
When you right-click on a USB drive and choose Safely remove drive, this is
what happens in the background:
1. Nautilus calls
got same issue since ubuntu 8 (have been on 9 and now I'm on 10)
Error detaching: helper exited with exit code 1: Detaching device /dev/sdd
USB device: /sys/devices/pci:00/:00:1d.7/usb2/2-2)
SYNCHRONIZE CACHE: FAILED: No such file or directory
(Continuing despite SYNCHRONIZE CACHE
Impossibile fermare l'unità (impossible stop the unit)
Error detaching :helper exited with exit code1: Detaching device /dev/sdb
USB device : /sys/devices/pci:00/:00:02.0/usb3/3-5
SYNCHRONIZE CACHE : OK
STOP UNIT: start stop unit: transport: Host_status=0x07
[DID_ERROR]
Driver_status=0x08
me too in ubuntu 10.04
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Ubuntu 10.04
RightclickSafely remove drive on 1TB external NTFS disk
Unable to stop drive
Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device: /sys/devices/pci:00/:00:1a.7/usb1/1-3)
SYNCHRONIZE CACHE: OK
STOP UNIT: FAILED: No such file or directory
--
Like Oliver Joos me too, with release 10.04 lts, ubuntu gets error
amounting N900:
Unable to stop drive
Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device: /sys/devices/pci:00/:00:1d.7/usb1/1-1)
SYNCHRONIZE CACHE: OK
STOP UNIT: FAILED: No such file or
With released 10.04 I get an error more like that of Gustavo (saying
that SYNCHRONIZE CACHE failed). Eject works perfectly whereas Safely
Remove Drive brings:
Unable to stop Nokia S60
Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device:
Same problem in released Ubuntu 10.04:
Using Safely remove drive to unmount my Nokia N900, following error is
displayed:
Unable to stop drive
Error detaching: helper exited with error code 1: Detaching device /dev/sdc
USB device: /sys/devices/pci:00/:00:02.1/usb1/1-4)
SYNCHRONIZE CACHE:
Hello everyone, I'm completely new to the forum and I am a bit lost, I
have the same problem as discussed in trying to remove a USB drive of
320 GB using right click and I get this error
Detaching Error: helper exited with exit code 1: synchronize cache (10):
transport: Host_status = 0x07
Sorry, your link is not working properly.
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Date: Sat Apr 10 16:49
DistroRelease: Ubuntu 10.04 beta
ExecutablePath: /usr/bin/nautilus
Package: nautilus 2.30.0
Uname: Linux 2.6.32-19-generic x86_64
See http://img688.imageshack.us/img688/7269/errorbx.jpg
---
Ubuntu 10.04 64bit
Linux 2.6.32-19-generic x86_64
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secure remove of external
Same here:
When I want to 'secure remove' my fantec MM-CR35US 500GB FAT32 media
player, then I get the same error message.
See http://img109.imageshack.us/img109/1513/bildschirmfotohdd.png
---
Ubuntu 9.10 64bit
linux-image-2.6.31-19-generic (2.6.31-19.56)
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secure remove of external USB-HDD
** Package changed: devicekit-disks (Ubuntu) = udisks (Ubuntu)
** Project changed: devicekit = udisks
** Changed in: udisks (Ubuntu)
Status: Triaged = Confirmed
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I have the same problem with an MP3 player, which has a RockChip
USBDISK User: 8,2 GB File system and adds also a RockChip USBDISK
SD to the Computer screen of Nautilus (memory can be expanded with a
microSD, and this card reader is detected, I suppose).
If I Safely Remove it, it's unmounted (at
Instead of Device is not a drive (in the second procedure) now I've
had:
«Error detaching: helper exited with exit code 1: Cannot open /dev/sdb:
No such device or address»
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Sorry, there's another possible error instead of the last one:
«Method DriveDetach with signature as on interface
org.freedesktop.DeviceKit.Disks.Device doesn't exist»
Ah, and removal requires ~55 s (quite long...).
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secure remove of external USB-HDD produces error
I just checked Lucid 10.04 alpha 2 (released 13th January 2010):
Safely Remove my Nokia N81 still triggers this error.
Unmount and unplug the N81 still makes it complain about incorrect
disconnection (which is correct, I think!)
Eject and unplug it now seems to work always! (as opposed to
To clarify my previous comment: In Lucid alpha 2 Unmount and Eject do
what I expect.
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Same error here whenever I Safely Remove my Nokia N81.
If I Unmount and unplug it, the N81 complains about incorrect
disconnection (data may be lost).
And if I Eject and unplug it, then *sometimes* it works for both sides
(N81 says cable may be removed now)! Sometimes the same error is shown
** Description changed:
Binary package hint: nautilus
1) Ubuntu 9.10
2) Nautilus 1:2.28.1-0ubuntu1
3) I just wanted to remove the USB-HDD by clicking on the eject-button. I
expected it to take a few seconds and then the icon of the hdd should disappear
4) I got this error:
-
** Bug watch added: freedesktop.org Bugzilla #25657
https://bugs.freedesktop.org/show_bug.cgi?id=25657
** Also affects: devicekit via
https://bugs.freedesktop.org/show_bug.cgi?id=25657
Importance: Unknown
Status: Unknown
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** Changed in: devicekit
Status: Unknown = Confirmed
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Setting the status to Triaged since the triaging is done here.
Thanks to all participants so far!
** Changed in: devicekit-disks (Ubuntu)
Status: Confirmed = Triaged
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Thanks folks, the error is coming from devicekit-disks reassigning for
now.
** Package changed: nautilus (Ubuntu) = devicekit-disks (Ubuntu)
** Changed in: devicekit-disks (Ubuntu)
Assignee: Ubuntu Desktop Bugs (desktop-bugs) = (unassigned)
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@Pedro Villavicencio
@Martin Thoma
I suppose it's time to reopen this bug report, isn't it?
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https://bugs.launchpad.net/bugs/466575
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Bugs, which is subscribed to Ubuntu.
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@manolo: I think so, too. I changed the status to confirmed. Is this
correct?
** Changed in: nautilus (Ubuntu)
Status: Fix Released = Confirmed
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secure remove of external USB-HDD produces error
https://bugs.launchpad.net/bugs/466575
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Same here,
Unable to stop 250 GB Hard Disk
Error detaching: helper exited with exit code 1: sense buffer empty
Error SYNCHRONIZE CACHE for /dev/sdb: Success
sense buffer empty
Error STOP UNIT for /dev/sdb: No such file or directory
On terminal the answer was
rol...@roland-laptop:~$ sudo eject
I have this problem too. All the other methods to eject/unmount the devece are
succesful (including sudo eject /dev/sdc).
When clicking on Safely remove drive from nautilus I get:
Unable to stop 120 GB Hard Disk
Error detaching: helper exited with exit code 1: sense buffer empty
Error
I could now reproduce this error, too.
I think this is a duplicate of
https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/462364
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secure remove of external USB-HDD produces error
https://bugs.launchpad.net/bugs/466575
You received this bug notification because you are a member of Ubuntu
could be yes, let's close it and please re open if you face the issue
again, thanks.
** Changed in: nautilus (Ubuntu)
Status: Incomplete = Fix Released
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secure remove of external USB-HDD produces error
https://bugs.launchpad.net/bugs/466575
You received this bug notification because
do you get the same error if you eject the drive by the command line?
please execute: sudo eject /dev/sdc and paste the output here, thanks.
** Changed in: nautilus (Ubuntu)
Importance: Undecided = Low
** Changed in: nautilus (Ubuntu)
Status: New = Incomplete
** Changed in: nautilus
No, I didn't get it with the command line.
Now I tried to reproduce this error, but I couldn't ... perhaps it is fixed?
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secure remove of external USB-HDD produces error
https://bugs.launchpad.net/bugs/466575
You received this bug notification because you are a member of Ubuntu
Bugs, which is
** Attachment added: Dependencies.txt
http://launchpadlibrarian.net/34772469/Dependencies.txt
** Attachment added: ProcMaps.txt
http://launchpadlibrarian.net/34772470/ProcMaps.txt
** Attachment added: ProcStatus.txt
http://launchpadlibrarian.net/34772471/ProcStatus.txt
** Attachment
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