** Changed in: libreoffice (Ubuntu)
Status: New = Confirmed
** Changed in: libreoffice (Ubuntu Lucid)
Status: New = Confirmed
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** Bug watch added: Debian Bug tracker #632920
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=632920
** Also affects: libreoffice (Debian) via
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=632920
Importance: Unknown
Status: Unknown
** Bug watch added: freedesktop.org
** Changed in: libreoffice (Debian)
Status: Unknown = Confirmed
** Changed in: df-libreoffice
Status: Unknown = Confirmed
** Changed in: df-libreoffice
Importance: Unknown = Critical
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I confirm the bug on ubuntu 11.04 natty 64bit 2.6.38-10-generic on
Libreoffice-3.3.3. and disable quickstarter in the meantime.
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Title:
** Changed in: openoffice.org (Ubuntu Lucid)
Assignee: (unassigned) = Björn Michaelsen (bjoern-michaelsen)
** Changed in: openoffice.org (Ubuntu)
Assignee: (unassigned) = Björn Michaelsen (bjoern-michaelsen)
** Changed in: libreoffice (Ubuntu Lucid)
Assignee: (unassigned) = Björn
** Changed in: libreoffice (Ubuntu)
Importance: Undecided = Medium
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Title:
[ooo-build] OOo QuickStarter: unable to shutdown / reboot / logout
I'm experiencing this on ubuntu 11.04 natty 32bit 2.6.38-8-generic on
Libreoffice-3.3.2.2 (Ubuntu package 1:3.3.2-1ubuntu4) and will disable
quickstarter in the meantime.
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Changing things as suggested in post # 93 had a nasty side effect in my
computer: when I select shutdown or reboot it starts the
shutdown/restart process and freezes in an ugly red screen... I don't
know how LibreOffice can be interfering in this way, but if I set
DocumentStoreUIEnabled back to
Sorry, it seems the nasty red screen is related to something else, so
please disregard my previous comment.
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Title:
[ooo-build] OOo QuickStarter:
** Also affects: libreoffice (Ubuntu)
Importance: Undecided
Status: New
** Tags added: lo33
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Title:
[ooo-build] OOo QuickStarter:
@epictete
The key location has changed:
It is now in the file
/usr/lib/libreoffice/basis3.3/share/registry/main.xcd
search in the very long first line the key DocumentStoreUIEnabled
and change it to false
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Thank you very much ToniTC!
It works perfectly!
For some reason, it was impossible to edit or even to move the cursor in the
first line of the file using Gedit.
So I had to edit it with Nano.
You ask a question; a few hours later, you've got the answer; that's
incredible…
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The fix/workaround suggested in
https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/562027/comments/67
doesn't work if you've replaced OpenOffice with LibreOffice 3.3.1.
The path :
/usr/lib/openoffice/basis3.*/share/registry/data/org/openoffice/Office/Recovery.xcu
is no longer valid:
The fix/workaround suggested in
https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/562027/comments/67
also works for me.
** Changed in: openoffice.org (Ubuntu Lucid)
Status: Confirmed = In Progress
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Thanks Valthare at #82. It took me a while to figure out why my 10.10
x64 suddenly stopped shutting down till I figured out that I'd recently
enabled the quickstarter and promptly went googling and found this which
has fixed it for me too.
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Panticz' fix worked also for me. In addition I had to clear the folder
.openoffice.org/3/user/registry/cache and reboot.
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Title:
[ooo-build] OOo
@Valthare,
Hi Valthare and thanks for your explanations and your time. I want to give you
my point of view. On Launchpad, I want just to confirm or signal some discover
bug and I wait for the up date. This is a minor bug not essential and I don't
want to loose my time for this widget I have a
@Nina Marwede - great stuff... :)
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Title:
[ooo-build] OOo QuickStarter: unable to shutdown / reboot / logout when
quickstarter is active
--
@Valthare: Good idea, thanks. I'm using Gnome, default Ubuntu
installation, but continued to use my old home folder from Jaunty when
installing Lucid. (Tried Maverick first, but it doesn't like my TV card
- /dev/dsp missing.)
With a new user account, I cannot reproduce the problem! So you are
@Nina Marwede and @Dragonfly - It is unlikely that the fix only works for some.
It is more likely that the right file was not changed.
Open a terminal and do
locate Recovery
(note above command is case sensitive - so it is Recovery not recovery)
It should spit out something like this
@Valthare: Thanks for the explanation.
I confirm that I edited the file as you said. After that didn't work with OOo
3.2.0 I installed 3.2.1 from lucid-proposed. Then the Recovery file was reset
to value true, so I edited it again to false. I also rebooted several times
since. See attachment
@Nina Marwede - Are you using gnome or kde? - I was assuming gnome... - which
is what I am using.
If it's KDE I am bailing out of the trouble-shooting here. If it is gnome -
I have no longer lucid on any of my machines - but if it is gnome I create one
in virtual box and try to re-create the
ps - first thing as test user run in a terminal following command
cat
/usr/lib/openoffice/basis3.2/share/registry/data/org/openoffice/Office/Recovery.xcu
...to check the 2 false entries
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So like this, I have the same trouble on:
Ubuntu 10.10
Linux 2.6.35-23-generic-pae
Gnome 2.32.0
With:
OpenOffice.org 3.2.1
OOO320m19 (Build:9505)
ooo-build 3.2.1.4, Ubuntu package 1:3.2.1-7ubuntu1
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Please use the Does this affect you? link for confirming that this
issue affects you. The link for this can be found at the top of the
page, between the bug title and the packages affected. Thank you!
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@Jeff - this is just an openoffice config file for office. A reboot
should not be required. But you should quit all office apps including
the quickstarter. (re-enable it in office after the fix)
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For me, Panticz's fix does not work.
Using OOo 3.2.1 from Lucid-proposed.
I edited /usr/lib/.../Recovery.xcu to false, and deleted ~/.../Recovery.xcu,
then rebooted.
Still can't logout when quickstart is active and some document has been opened.
I'd be very happy to see an official solution
ps - Panticz's fix works in Lucid AND Maverick
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Title:
[ooo-build] OOo QuickStarter: unable to shutdown / reboot / logout when
quickstarter is
Panticz's fix worked for me. I had to reboot before the changes worked.
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Title:
[ooo-build] OOo QuickStarter: unable to shutdown / reboot /
Thanks Panticz for the solution. I do not care about any side effects in the
recovery functionality ( if there are any )
Of course you have to sudo this command though.
sudo sed -i '5s|true|false|g'
/usr/lib/openoffice/basis3.*/share/registry/data/org/openoffice/Office/Recovery.xcu
That is good
Perhaps one of the OOo dev/maintainers can look at the code in LibreOffice.
This problem is fixed in:
LibreOffice 3.3.0
OOO330m12 (Build:2)
libreoffice-build 3.2.99.3
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[ooo-build] OOo QuickStarter: unable to shutdown / reboot / logout when
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** Description changed:
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Can confirm this also in Lucid. As soon as the quickstarter is running,
neither logout nor shutdown is working. Even without opening any
document. This should be set to higher importance.
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[ooo-build] OOo QuickStarter: unable to shutdown / reboot / logout when
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I confirm also the bug in both Lucid and Maverick
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The fix of panticz.de works for me
-Maverick Linux 2.6.35-22-generic (i686)- OOO320m19 (Build:9505)
ooo-build 3.2.1.4, Ubuntu package 1:3.2.1-7ubuntu1
but please panticz explain which are the side effect of this command.
What does it happen to change that value to false?
Thanks
--
[ooo-build]
I can confirm that the fix from panticz.de (#67) seems to work for me
(although I did the edit manually). (Maverick 10.10, 2.6.35-22-generic,
upgraded from 10.4, OOo: OOO320m19 (Build:9505) ooo-build 3.2.1.4,
Ubuntu package 1:3.2.1-7ubuntu1)
However, as the fix changes the value to false in:
Ubuntu may not shutdown when OpenOffice Quickstarter is active, but
there is more to this than just quickstarter because, on my system, the
openoffice quickstarter was never checked and my system continues to not
shutdown properly.
--
[ooo-build] OOo QuickStarter: unable to shutdown / reboot /
Hi, here a quick fix for this problem:
sed -i '5s|true|false|g'
/usr/lib/openoffice/basis3.*/share/registry/data/org/openoffice/Office/Recovery.xcu
You can see more details here:
http://www.panticz.de/Fix-OpenOffice-Quickstarter-logout-bug
--
[ooo-build] OOo QuickStarter: unable to shutdown /
i disabled the quickstarter and don't regret it
when OOo has been started one time, linux caches it anyway and it will open
fast again - without the quickstarter
--
[ooo-build] OOo QuickStarter: unable to shutdown / reboot / logout when
quickstarter is active
sorry i'm a newbie, i wanna ask how to disable quickstarter
i'm really frustrated cause of this, i'm using Dell Vostro 1088
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quickstarter is active
https://bugs.launchpad.net/bugs/562027
You received this bug
@dho -
Open any module of Open Office, do Tools-Options and in the Openoffice.org
section, under Memory, uncheck the quickstarter option.
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https://bugs.launchpad.net/bugs/562027
You received this
** Changed in: openoffice.org (Ubuntu Lucid)
Assignee: Chris Cheney (ccheney) = (unassigned)
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Is this a similar problem with gnome-shutdown
http://www.openoffice.org/issues/show_bug.cgi?id=105172?
a possible fix
http://framework.openoffice.org/servlets/ReadMsg?list=featuresmsgNo=311
** Bug watch added: OpenOffice.org Issue Tracker #105172
I confirm this bug on a fresh 10.04 install. Really had me confused.
Shut down - login screen. Tried again, and again...Finally did a
search, and to my amusement, a lot of other ppl have this problem.
--
[ooo-build] OOo QuickStarter: unable to shutdown / reboot / logout when
quickstarter is
I suggest that OO3.2.1 be put on Ubuntu Lucid repositories.
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I experience this problem as well.
OpenOffice 3.2
Ubuntu 10.04
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** Also affects: baltix
Importance: Undecided
Status: New
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It happens exactly the same on Debian Squeeze.
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arnaud.champoll...@laposte.net
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Documents pédagogiques libres pour la classe
http://libresdocs.ecole.free.fr
I confirm that this bug takes effect even when no OO documents have been opened
other than a blank one to tweak the memory settings.
Two fresh installs of Lucid - one Desktop and one Netbook Remix.
Enable Quickstarter - Shutdown/Restart menu options give the splash screen -
Are you sure you want
In response to Stephane T, when you run killall soffice.bin, that
knocks out the quickstarter. This could be tied up to the system
shutdown button with something like killall soffice.bin shutdown
-P, but it's an openoffice specific hack, and, from what I've read, the
user cannot, in any case,
Graham, thanks for your detailled answer. However I am sure I have found
myself that the problem was coming from oOo before I read this bug report, when
I read some messages from the system. I was very happy with this but don't
remember where I could have read this message!!!
My last question
I suspect this is probably more a question for a forum than a bug report! In
any case, I'm no expert, but I think you ought to be able to find this sort of
message archived in syslog, i.e. /var/log/syslog which you can access with
gedit or cat /var/log/syslog or, if you want to log just for
Same problem for me. I confirm that if no file have been opened with oOo there
is no problem.
I am sure I have seen somewhere a message telling that shutdown has been
cancelled because some files are still opened but I don't remember where. Is
there any log file for the graphical console, where
This bug really impacts us : 80 PC waiting to upgrade to Lucid because
of this problem... Really, I can not connect to ssh to every user to do
an init 0 !!!
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[ooo-build] OOo QuickStarter: unable to shutdown / reboot / logout when
quickstarter is active
https://bugs.launchpad.net/bugs/562027
chief_stealth: have you opened any OO document before testing shutdown?
If you have the quick starter enabled, but you do not use it, there's no
problem.
I can see a OO dialog flashing by, when shutdown fails. It's something
about some file not correctly closed. Is there any utility that I can
Maybe I hadn't opened an OOo document, it's now back to the old
behavior.
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Interestingly, having disabled OOo quick starter, I was able to log out,
as expected. Having enabled it again, there's no longer a problem. Has
anyone else found this?
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[ooo-build] OOo QuickStarter: unable to shutdown / reboot / logout when
quickstarter is active
Actually, this bug is precisely what prevents me from upgrading to Lucid
Lynx.
I don't want to loose time when opening OpenOffice. And I want to be
able to shutdhown my computer.
It might be the same for other people.
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For whatever it's worth, the new OOo is FAST all by its lonesome. That's
not to say that I don't want this bug given a bit more priority, but I
personally am not finding QS to grant the user the speed advantages it
used to provide. Just my 2¢. Anyone else concur?
--
[ooo-build] OOo QuickStarter:
How big an impact this problem has related to how the Ubuntu user base is and
how Linux/Unix experienced they are.
If Ubuntu is for the Linux/Unix savvy who know that they can open a terminal
and sudo shutdown then fine we have a low impact.
If Ubuntu is pitched at all levels of user then, as
I will not touch the severity of the bug, but I agree with Chris that
the problem is in OO. In the track he reported above in comment #23, it
is quite clear that OO told the session manager the user cancelled the
shutdown, so I think that the session manager should not re-ask the
question.
Romano, I would advise against using that workaround as you're
essentially bypassing the gnome-session and forcing a shutdown. The
safer way to shutdown is to first disable QS, then do as usual.
The more I read about this the more I think QS should be completely
removed, but that is an entirely
What is the URL for this bug on the OOo bug tracker so I can vote for
this bug there too?
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https://bugs.launchpad.net/bugs/562027
You received this bug notification because you are a member of
I've reproduced this on 4 different systems (32bit and 64bit), so confirming it
and I am raising it to importance high because it fits these criteria, IMO:
# Has a severe impact on a small portion of Ubuntu users (estimated)
# Makes a default Ubuntu installation generally unusable for some users
** Changed in: openoffice.org (Ubuntu Lucid)
Status: New = Confirmed
** Changed in: openoffice.org (Ubuntu Lucid)
Importance: Low = High
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[ooo-build] OOo QuickStarter: unable to shutdown / reboot / logout when
quickstarter is active
https://bugs.launchpad.net/bugs/562027
You
@Chris Coulson
This is not just a quickstarter problem. This is a fundamental design issue of
the behaviour in Gnome.
1. The user requests a shutdown
2. The user is asked by Gnome - Are you sure about that?
3. User explicitly confirms that he is indeed
4. Nothing happens.
The importance is low -
Valthare is right, this should be escalated. Basic functionality such as
logging off/shutting down is just too important to be put aside.
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You received this
This only affects the quickstarter (which isn't enabled by default and
is buried away in the preferences) - this is why the importance is low,
and people have more important issues to work on right now.
And *IT IS* just an openoffice bug, despite what Valthare says. See my
previous comment which
It's also marked low on the OOo project. I'm running an old machine,
and disabling the quick starter isn't really an option. It takes up to
10 seconds to open a document without it. Exiting qs each time might
work, if I remember to do it. But this is more than an annoyance.
--
[ooo-build] OOo
This may be a bug in OOo but it has system wide effects. An everyday
Ubuntu user with little Linux/Unix experience will not know how to close
the system down cleanly through the command line. I only found out the
truth of it by searching for this bug. Again not the thing we would
expect the
I find it very odd that this bug is given a low priority. I'm a big fan of
Linux and I can live with it. However, I find it very uncomfortable to
answer someone's question Would I feel any inconvenience if I switched
from Windows to Ubuntu? No, you'll just need to exit manually
quickstarter each
Please excuse me for stating the obvious but the low priority is
probably due to the lack of manpower / the need not to scatter the
available resources too much.
On the other hand, when I install some Ubuntu machines for friends,
associations etc. the first thing I usually do, after applying
I do not agree that this is just an openoffice bug. I know OO is causing
it - and I am sure the OO-debuggers are working on it - but this is
totally besides the issue.
I am not talking for myself here - I have no issue with shutting down
via command line or disabling ooqs first. But other people
Confirmed on Dell Studio 15. Highly related to production/productivity,
and really annoying. Please fix.
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[ooo-build] OOo QuickStarter: unable to shutdown / reboot / logout when
quickstarter is active
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I agree that this bug should be given a higher importance, and confirm
it, on 5 different computers (Dell D630, E8500, IBM R40, R60, Asus Eeepc
1000).
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quickstarter is active
https://bugs.launchpad.net/bugs/562027
You
I confirm the same bug on 4 different computers.
Ubuntu 10.04, 64 bits, up to date.
Deactivating quickstart makes the first file much too long to open.
So I downgraded ubuntu 10.04 to 9.10 on 3 computers.
No problem with Ubuntu 9.10.
I check from time to time if bug is gone on the 4th computer,
Confirmed bug
Linux IBM THINKPAD T23 2.6.32-22-generic #36-Ubuntu SMP Thu Jun 3 22:02:19 UTC
2010 i686 GNU/Linux
ooo-build 3.2.0-7ubuntu4.1, Thu jun 3 02:15:29 UTC 20
I thank the community for their time and skills.
I know this is not a Lucid's bug, but ooo's,
fine, but I would like to stress
I confirm that I have experienced this issue even with Debian Squeeze
El 19/06/10 11:50, Bal Tazar escribió:
Confirmed bug
Linux IBM THINKPAD T23 2.6.32-22-generic #36-Ubuntu SMP Thu Jun 3 22:02:19
UTC 2010 i686 GNU/Linux
ooo-build 3.2.0-7ubuntu4.1, Thu jun 3 02:15:29 UTC 20
I thank the
I confirm this bug with:
- lucid i386 (32bits) from Ubuntu 10.4 LTS
- openoffice.org-core 1:3.2.0-7ubuntu4.1
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[ooo-build] OOo QuickStarter: unable to shutdown / reboot / logout when
quickstarter is active
https://bugs.launchpad.net/bugs/562027
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...and effectively, sometime the oo windows asking me if I want to close
the files *do* flash by. Strangely enough, given that it happens
especially if I do not have open files to close. Then it disappears
swiftly.
--
[ooo-build] OOo QuickStarter: unable to shutdown / reboot / logout when
QuickStarter is disabled in the official upstream version of OOo
probably due to bugs, but ooo-build appears to have thought they fixed
it and turned it back on. Perhaps they were wrong. I have emailed the
list to see if anyone else is seeing this same problem and what needs to
be done about it.
Although this can be considered an openoffice bug - I think there is a
problem also in the gnome-session manager as it's not informing the user
about the program causing the problem - in my case the program silently
fail, proper behavior must be to warn user about the program causing the
problem.
On Mon, 2010-06-07 at 15:35 +, CarlosRuiz_globalqss wrote:
Although this can be considered an openoffice bug - I think there is a
problem also in the gnome-session manager as it's not informing the user
about the program causing the problem - in my case the program silently
fail, proper
Thanks Chris for the explanation.
Regards,
Carlos Ruiz
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[ooo-build] OOo QuickStarter: unable to shutdown / reboot / logout when
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