I have had a dozen of instances of this problem over the last few days.
I would like to know what else is needed to move this bug into the next
stage and get it resolved.
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Since the issue is happening when memory is about full but hasn't
swapped, it may be worth mentioning that I have runtime kernel
configuration done to optimize Ubuntu for my SSD drive.
excerpt from the /etc/sysctl.conf:
vm.dirty_ratio = 40
vm.dirty_background_ratio = 1
SereiS
Interesting! I had changed swappiness from the default of 60 (I think)
to 10, to make the desktop feel more responsive. I did this before
eCrtypfs, so I don't think it is that. It is one area that should be a
complete black-box to application though, shouldn't it? I mean,
shouldn't OOo be
** Changed in: libreoffice (Ubuntu)
Status: Incomplete = Confirmed
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Title:
OpenOffice crashes with high frequency with $HOME on encryptfs
Just a useless me, too, and confirming for libreoffice. Happens when
physical memory is getting full:
$ apt-cache policy libreoffice
libreoffice:
Installed: 1:3.3.2-1ubuntu2~lucid1
Candidate: 1:3.3.2-1ubuntu2~lucid1
Version table:
1:3.3.2-1ubuntu5 0
425
Hit this several times today. I'd hit a key in the odt formatted document, to
edit, and the libreoffice window would no longer be there - nothing in process
list - check syslog, and found segaults.
Tried launching via CLI to see if it would output any other information - but
it didn't. No
G_SLICE=always-malloc G_DEBUG=gc-friendly valgrind -v --tool=memcheck
--leak-check=full --num-callers=40 --log-file=valgrind.log
/usr/bin/libreoffice
It ended up crashing again (after some idle time, and FWIW I am on encrypted
home dir)
Jun 21 19:13:56 rlap kernel: [33165.392270]
And another one today:
May 31 14:16:59 x-sams kernel: [1317988.840968] soffice.bin[2802]:
segfault at 10 ip 0010 sp bfb9a53c error 4 in
libgcc_s.so.1[11+1d000]
I will be glad to provide additional information if you tell me what
might help.
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Bjorn, is this possibly related?
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/742318
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Title:
OpenOffice crashes with high frequency
Just got one more:
May 27 17:21:23 x-sams kernel: [983452.801465] soffice.bin[12545]:
segfault at 10 ip 0010 sp bf887c5c error 4 in
libstlport_gcc.so.4.6[11+c3000]
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I am on Lucid and still having this problem. I have the latest 2.6.28
kernel and 3.3.2 LibreOffice installed from ubuntu PPAs.
message syslog from the syslog:
May 25 09:38:50 x-sams kernel: [782900.664247] soffice.bin[23056]: segfault at
10 ip 0010 sp bfc3e89c error 4 in
Sorry for the typo: my kernel version is 2.6.38.
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Title:
OpenOffice crashes with high frequency with $HOME on encryptfs
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** Description changed:
Binary package hint: openoffice.org
OpenOffice will crash at least once for every two hours of use. The
chance of a crash is increased by, but NOT exclusively caused by,
memory-intensive operations such as copy-pastes or saves of large
amounts of info (ex.
updating title (old was way to generic and would have needed to be
closed as invalid as it was). Setting as incomplete in look for an
reproducable scenario on Natty.
** Summary changed:
- OpenOffice crashes with high frequency
+ OpenOffice crashes with high frequency with $HOME on encryptfs
**
Björn Michaelsen, I recently upgraded from Maverick to Natty default
GNOME shell with encrypted HOME folder and all the LibreOffice crashing
due to:
SIGSEGV in cppu::throwException()
has ceased.
lsb_release -rd
Description:Ubuntu 11.04
Release:11.04
apt-cache policy
** Changed in: libreoffice (Ubuntu)
Status: New = Confirmed
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Title:
OpenOffice crashes with high frequency
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I second that. The behavior I am seeing is when physical memory gets
full Calc would start crashing. It affects both OpenOffice 3 and
LibreOffice 3. Sometimes crash takes a minute to happen and other times
half an hour, but it seems like as soon it starts pushing against
swapping, the Calc would
In Ubuntu 10.10, encryptfs in use, it got to a point where OOo Calc
would crash every 1 minute with SIGSEGV in cppu::throwException() in the
/var/log crash log. Switched it with LibreOffice Calc, crashed
significantly less, still same crash.
If one files a report with this crash type, be careful
Hello to All,
I haven't had an issue with OpenOffice.org crashing in a very long time.
I believe my problem was solved when I created a new user account that
was not encrypted. On all of my computers that had the home folder
encrypted, I had a problem with OOO crashing, but when the encryption
Subscribing. I have a similar problem with OOo 3.2 crashing after
documents have been open for an extended period of time. Using
Maverick on a laptop with an ecryptfs home directory. Noticed the
problem after adding several OOo extensions but have not been able to
verify that extensions are
Sorry, I am getting the crashes again now. I think I had just been
giving my machine less memory stress due to a change in usage.
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Title:
@antex, did you identify what fixed it for you? I have seen several
kernel updates but no OpenOffice updates. I'm still getting regular
crashes.
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I used to get this bug in OpenOffice on my machine, with an encrypted
home folder, several times a day. But it has stopped since a large
update came through to Lucid about a week ago.
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Hi All,
I moved to the latest LibreOffice release candidate and stability is
much better now. Not had this crash since.
Details on PPA and installing here:
http://www.omgubuntu.co.uk/2011/01/new-ppa-makes-installing-libreoffice-on-ubuntu-easy/
Hope that helps.
Cheers
B
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I am running Maverick and crashes seem to have stopped since a few days
(even with encrypted home fs). Maybe a recent update fixed it? Did
anyone notice sings of improvement?
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Everyone,
I think my issue with OpenOffice.org crashing has been solved. I've
been running the program for the last week, non-stop without any
crashes. My solution was to create a new user with an unencrypted home
directory. Since doing that task, I've had no problems with
OpenOffice.org.
I can confirm that I'm running KUbuntu 10.04.1, KDE 4.5.1, OpenOffice
3.2.1 with an encrypted home directory and I also get the same crashes
every time I come back to edit an Open Office document of any type and
any size after being away for a while.
The encrypted home directory is definitely
@Phil Ayres
I can confirm that I get random crashes, about once a week, with
Evolution too. Not as catastrophic as the OpenOffice crashes, as in does
not close the whole application down, but tasks and calendar quit and I
have to restart Evo to get them up and running again.
I cannot say if this
Phil, responding to your msg #38, yes my entire home directory is
encrypted.
I don't use Evolution for mail so I can't comment on that.
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Crashing Evolution? Yes, I suspecting it to do so. It just disappears
silently and restore questions only turn up when I had been editing a
mail. One of my other all time open-tools is the Jedit editor. It
also vanished a couple of times. Compared to OpenOffice the crash
frequency may be 10:1.
I
I just tried a quick test to remove encrypted swap (I had set ecryptfs
to encrypt my original swap partition, and its now disabled at startup).
Running OpenOffice with unencrypted swap and files on encrypted home and
OOo still crashed as before.
I'll continue to investigate. Maybe I'll be brave
Phil, based on your comments I tried the following test, which suggests
that an encrypted home dir is relevant but not quite in the same way as
you.
1. I created a separate directory 'ootest' on the same real filesystem
(an ext4 partition) as /home, but outside my encrypted homedir. Then I
made
Cameron,
Good work. A quick question to help me get things straight. Is your home
directory encrypted, or is it just the documents folder where your open
office documents are stored? I'm going to retest my previous scenario to
see if OOo crashes if I use my standard profile and an unencrypted
Another step in the right direction...
With my unencrypted test home directory I created in the previous
comment, I can now focus in on the problem a bit more. I'm running OOo
under my standard username (phil), but changing the HOME environment
variable before running the ooffice executable:
I have had some success. After failing to get any decent debug
information despite following all the guides I could, I went for another
approach. I've not solved the problem entirely, but I have shown that
this is not a hardware related issue.
I followed the instructions for creating a chroot
Nice work Phil,
just to add another side note: I am running Maverick for a couple of
days now and crash frequency is as high as before.
ext4 and ecryptfs here too.
Simon
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Further progress on tracking down the cause -- I can demonstrate that it
is related to an ecryptfs encrypted home directory. At least in my
case...
To demonstrate it, I created two new users, one (testoooe) with an
ecryptfs encrypted home directory and the other with no encryption
(testooo).
I
I have another data point for this bug, which hopefully isn't a red-
herring.
I see that when I experience a crash, when running atop the SWP line is
highlighted red. As I understand it, this means that I have tried to
overcommit the virtual memory available. I have been experimenting with
swap
Cameron, apologies for the delayed feedback.
Definitely more stable in day to day use since the upgrade from the PPA.
I'll test the hibernate scenario shortly.
Another note,but it may be a red herring, is that I no longer have
dropbox running 24/7 on this box.
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On #5, hibernating, I had the following experience:
1) Open text document, save document and leave open
2) Hibernate
3) Resume
4) Try edit document, on edit OO crashes
Hope this helps.
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After my wifi red-herring (I think this was just a cover for the real
problem that is when OOo will crash when it is forced to page due to low
physical memory, which is 100% reproducible for me), I'm trying the new
PPA Brendan and Cameron have been trying.
I forced the system to page, running an
Update... without waiting for Brendan's reply, I went ahead anyway and
updated to: 1:3.2.1-6ubuntu1~10.04.1
Unfortunately the behaviour I reported in my message #5 continues. As
for general stability, I will report back after a few days.
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Cameron, I'm using the following PPA:
https://launchpad.net/~openoffice-pkgs/+archive/ppa
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Brendan, following your train of thought, I read through the changelogs here:
https://launchpad.net/ubuntu/lucid/+source/openoffice.org/1:3.2.1-6ubuntu1~10.04.1
While there are several fixes mentioned for crashes, none of them exactly
corresponds to our scenario. When you say more stable do you
Phil,
With my hardware switch off for wireless, wireless is disabled by default
in network manager (greyed out).
Generally speaking, I upgraded to OpenOffice.org 3.2.1 OOO320m19
(Build:9505) ooo-build 3.2.1.4, Ubuntu package 1:3.2.1-5ubuntu3~ppa1 and
have found it more stable. Only a few crashes
I had a bad day yesterday. A bunch of crashes again. What was happening?
Two things different from previous days: 1) I had plugged in a new USB
CD-ROM drive, and it was filling dmesg with log messages, and 2) I was
running imagemagick and forcing a bunch of applications to page as it
consumed all
Might be useful to mention the common factors in set-up for me:
10.04, ext4, encryptfs, encrypted home directory
On 8 September 2010 12:59, Phil Ayres 579...@bugs.launchpad.net wrote:
I had a bad day yesterday. A bunch of crashes again. What was happening?
Two things different from previous
I managed to get an apport dump, although I feel that it might be an
unrelated issue, so created a bug at
https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/633423
I can consistently recreate that crash through forcing the system to
page as described in the bug. That, at least is
Phil, for my wireless test I (msg #18 above) I manually disabled
wireless in NetworkManager, and also via Hardware. So really I think
that the wireless hypothesis is a red herring.
Brendan_P, how did you upgrade as with normal repos I can't find that
version? Is that a backport or did you
Brendan_P and Cameron, I wonder whether disabling through the hardware
is sufficient? Have you also tried right clicking the Network Manager
and unchecking the Enable Wireless option? Maybe a software disable
is different?
Anyway, I'm still hopeful in my fix. I haven't crashed for several days
Same problem, maddening. Lots of crashing with no real pattern that I
can figure out. Did not have problem with 9.10 Ubuntu (or OOo 3.2 in
windows). All my disks are ext3, System is a laptop that was upgrade
from 8.10 to 9.04 to 9.10 to 10.04.
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OpenOffice crashes with high frequency
Hello All,
I can add to the comment RE wifi/disable test. My wifi is mostly disabled
(laptop with ethernet connection) and have experienced crashes during this
time.
Cheers
B
On 2 September 2010 01:57, Phil Ayres 579...@bugs.launchpad.net wrote:
Maybe I have another data point, and not just a
wifi/disable also does NOT work for me.
Steps...
1. Use OOo for a while, no problems.
2. Disable wifi via the button on my laptop
3. Hibernate
4. Switch on and come out of hibernate
5. Try to use OOo again - as soon as try to edit a document (even change one
character or cell), it crashes.
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Maybe I have another data point, and not just a me too...
I have been struggling with OpenOffice crashes for a long time now on
one PC running 10.04 (my little netbook on Ubuntu 9.10 is fine). I've
tried both Ubuntu and vanilla version of OOo with the same effect -
swapping applications back to
Hi All,
Limited debugging experience here but will add my 2p worth in case it's
relevant.
For me these crashes seem to happen more frequently during heavy disk
activity. Just happened whilst saving a document and dropbox was
starting up/scanning.
My system is running 10.04, ext4 and encrypted
No news here. Recently I installed OO Beta 3.3.0 packages directly from
openoffice.org but the symptom remains the same:
1. Open any document in writer, calc, etc. (no matter if it is an MS office or
open document)
2. Let it rest for a while. (30 mins ~ 4h)
3. Continue working (bring it back to
Brendan_P's experience is very similar to my original experience as
reported at the top of this bug. Meanwhile we have several desktops
and laptops running 9.10 and they never have this problem.
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** Changed in: openoffice.org (Ubuntu)
Status: New = Confirmed
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I had been trying that the last few days.The Openoffice *.deb packages
crashed just as often. Haven't found anything interesting during
debugging yet.
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No joy using valgrind as installed via apt-get, the switches recommended by
Valgrinding OOo aren't all recognized so I ended up using this:
cd /usr/bin
valgrind --trace-children=yes --db-attach=yes ./soffice
Unfortunately this doesn't always open OOo consistently and so I don't
believe it will
I suggest you try debugging with the vanilla OpenOffice at
OpenOffice.org, it should pop up letting you report a bug with more
debugging info if it crashes.
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Bryan, by vanilla OpenOffice, do you mean the .deb from this page:
http://download.openoffice.org/other.html ?
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Yup, that's it.
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On the new machine I have found that the first time I use OpenOffice
after resume from hibernate, it is guaranteed to crash in this way.
Note that I always have some .doc documents open with Hibernation at the
point of hibernation.
Meanwhile I have installed Valgrind and will try debugging
Hi, I have been trying to debug this with gdb or valgrind (following
this recipe http://www.kegel.com/openoffice/valgrindingOOo.html) in the
last couple of days. I am not sure if I am capturing lots of false
positives but here what I just received after another crash:
(gdb) list
1
Hi, I have now been able to reproduce this behaviour on another laptop,
a brand new Acer Travelmate TM8517-944G32Mn. 4Gb of RAM, 9Gb of Swap,
oodles of space on a 7200RPM disk. Filesystem ext4 with encrypted home
directory - just like the first laptop.
I am ALMOST certain now that it only
I can confirm this bug report: I experience the exact same behavior. At
least once every two hours it will crash. Sometimes it crashes when
bringing a window back to focus or opening another file. In other times
it will bring up the recovery dialog when opening a file. That is when
you realize
** Changed in: openoffice.org (Ubuntu)
Status: Expired = New
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Dear Bryan, I am only providing feedback now as Launchpad did not notify
me of your post.
Let me respond to your points one-by-one.
We can only debug and fix crashes one at a time (there are at least two if not
more in this report).
There is only one crash scenario mentioned here. OpenOffice
We're closing this bug since it is has been some time with no response from the
original reporter. However, if the issue still exists please feel free to
reopen with the requested information. Also, if you could, please test against
the latest development version of Ubuntu, since this
We can only debug and fix crashes one at a time (there are at least two
if not more in this report). This bug report is too vaque to be useful
in it's current state. If a crash occurs, try doing the same thing
again to see if it will occur again. If it is please post how you
reproduced it here,
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