At me such error too is observed. The exit has found such:
lpinfo -v
direct usb://HP/LaserJet%201300
direct hp:/usb/hp_LaserJet_1300?serial=00CNBD571707
I substitute variant usb://HP/LaserJet%201300 and the printer prints
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Hi!
I have the same problem with my HP color Laserjet 2550L.
Im not a linux pro... but I notised one thing... The HP 2550L printer works in
windows inside virtual box.
maby helps to find the bug...
A Brother-DCP-9042CDN works (installed after the bug appeared)
thanks dor all good work!
@Johan Stenlund, and anyone else stymied, the incantation you are
looking for is:
aptitude forbid-version libusb-0.1-4=2:0.1.12-14ubuntu0
(Or use apt-get's same 'downgrade' feature directly.)
It would also help [me] to remember that /var/log/apt/history.log exists
when trying to recover from a
This bug affects me too with a HP Laserjet 3330. If I try to print I get
a message saying Is printer connected? and in the queue Not
connected can be read. If I connect and disconnect the printer to the
USB port I get the following through dmesg:
[ 981.008045] usb 5-2: USB disconnect, address 3
** Attachment added: info.txt
http://launchpadlibrarian.net/51290944/info.txt
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The workaround suggested in #16 works for me too.
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As per hp-makeuri as demanded in #16:
lsusb:
Bus 005 Device 004: ID 03f0:0917 Hewlett-Packard LaserJet 3330
Bus 005 Device 002: ID 0830:0061 Palm, Inc. Lifedrive / Treo 650/680 / Tunsten
E2/T5/TX / Zire 21/31/72 / Z22
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device
Walter Garcia-Fontes, you are using the wrong syntax for hp-makeuri. The
right way is
hp-makeuri bus:device, so in your case
hp-makeuri 005:004
Note that bus and device change when you turn off the printer or
disconnect it. So run lsusb again to get updated bus and device
numbers. Important is
Walter Garcia-Fontes, can you also run
ls -l /dev/usb/lp* /dev/bus/usb/*/*
sudo usb_printer_id /dev/usb/lp0
sudo usb_printer_id /dev/usb/lp1
lpinfo -v
/usr/lib/cups/backend/hp
/usr/lib/cups/backend/usb
lsmod | grep usb
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I just ran into a similar problem today with
libusb-0.1-4=2:0.1.12-14ubuntu0.1. The printer just stopped printing
after upgrading from libusb-0.1-4=2:0.1.12-14 and rebooting. Downgrading
to libusb-0.1-4=2:0.1.12-14 fixed this issue after reboot. Is this the
same bug?
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Jaak, you got the culprit, ThX very much ;-)
I have two laptops, one with lucid-proposed activated and one without
lucid-proposed. The one without lucid.proposed prints on my LaserJet
1010 just as expeccted, while the one with ubuntu-proposed stopped
printing around mid-june.
This the changelog
Everyone who has this problem, please try downgrading libusb to
2:0.1.12-14 and check whether printing returns to work.
** Also affects: libusb (Ubuntu)
Importance: Undecided
Status: New
** Changed in: libusb (Ubuntu)
Status: New = Confirmed
** Changed in: libusb (Ubuntu)
Setting to Confirmed as, including the last comments in bug 427805,
several users have proven that the last libusb update is the culprit.
Closing HPLIP and kernel tasks ...
The fix for this bug should also be released as SRU for all releases
where this last libusb bug fix was releaseed as SRU.
Jaak, thank you very much. I have updated the bug report now and also
proposed it for a SRU in Lucid.
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- Try 1 remove hplip
When I remove hplip and reinstall my hp psc-750 printer I can print.
However I can't scan. (scanner not available)
- Try 2 older kernel
My oldest kernel available is 2.6.32-21-generic and my printer doesn't work
with this kernel and I stil have the same problem with hplip.
Confirm #19
Uninstalling hplip and setting new uri - fixes printing ability.
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Can everyone suffering this bug re-install HPLIP and try whether he can
print using HPLIP when booting an older kernel? Please try different
kernels and tell us which is the newest kernel with which printing still
works.
Added a kernel task.
** Also affects: linux (Ubuntu)
Importance:
I tried to add a printer from CUPS web interface. But find printer and
add printer 'hangs' (web time-out).
With hp-setup I can add the printer, but the printer doesn't print.
Thanks for your help.
Wim Cools
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After uninstalling hplip my printer ist recognized by kubuntu system
tools and the system used the usb backend. As I already wrote printing
works then again.
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It look like /usr/lib/cups/backend/hp backend is failed to open device and
exit with status 21.
Up to i know SELinux is also in disable state in ubuntu.
Printing has been working before upgrade and also with different version of
Ubuntu. I guess hplip package has no changes with this upgrade.
** Attachment added: hp-makeuri log
http://launchpadlibrarian.net/50995253/hpmakeuri.log
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Wolfgang Glas, the security update in CUPS is most probably not the
culprit, as the hardware access is not done via CUPS but through the
HPLIP CUPS backend and the backend communicates directly with the
kernel.
Possible causes for the bug:
1. A kernel update broke the USB stack. Did you get
FYI, 'sudo aa-complain cupsd' doesn't change anything, so a kernel
update might be the cause. I have installed two kernel upates since the
release of lucid, 2.6.32-22 (lucid-updates) and 2.6.32-23 (lucid-
proposed). The bug occurs with bot updates.
andschuster, could you try to reboot to
Confirm... HP LJ 1015 don't work after updates.
And no older version of hplip in repo, so i can't downgrade to workable
configuration. It's very sad. =(
I think there must be at least one older version available to avoid such bugs
in LTS.
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I'm affected her, too, using Hp LaserJet 1010 with my laptop.
I strongly doubt, that hplip is the culprit here, because there's no hplip
package in lucid-updates or lucid-proposed.
I currently have hplip-3.10.2-2ubuntu2 installed, which date to April, 12th,
2010.
I think the bug must have been
So I believe that there will be a lot of normal users (such not having
any knowledge about launchpad, ...) of 10.04 LTS who have that problem,
because ubuntu uses the hp-backend by default if it finds a printer made
by HP (is this correct?) and will stop printing. A very problematic
situation for
** Attachment added: hp-check -r and hp-check -t log
http://launchpadlibrarian.net/50914800/hpcheck.log
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Maybe Time machine(MacOS X)-like feature will be very useful in that
case. Just to rollback some of updates. Update-manager should do it
automaticaly, before installing each update, for example.
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You
I have installed hplip 3.10.5 but I have the same problem.
prnt/backend/hp.c 752: INFO: open device failed stat=21:
hp:/usb/PSC_750?serial=HU1BRCT2FKWB
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Seems that the HPLIP backend has lost compatibility to some devices. Can
someone at HP check? Thanks.
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Looks like an upstream bug of HPLIP, added upstream task.
** Package changed: cups (Ubuntu) = hplip (Ubuntu)
** Also affects: hplip
Importance: Undecided
Status: New
** Changed in: hplip
Status: New = Confirmed
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** Changed in: cups (Ubuntu)
Status: Incomplete = Confirmed
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I have the same problem with printer HP psc-750.
Jun 19 16:26:11 dikkepels kernel: [ 1530.320026] usb 6-2: new full speed USB
device using uhci_hcd and address 5
Jun 19 16:26:11 dikkepels kernel: [ 1530.512935] usb 6-2: configuration #1
chosen from 1 choice
Jun 19 16:26:11 dikkepels
Another observation: If I print with cat datei /dev/usb/lp0 the
printer starts printing.
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After uninstalling hplip and hplip-gui printing starts working again!
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Can you install hplip and hplip-gui again and create a new print queue,
with another name. Can you print through this print queue?
** Changed in: cups (Ubuntu)
Status: New = Incomplete
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Till,
I reinstalled hplip and hplip-gui again and created an new queue with a
different name, but the errors remain and printing didn't work. I have to
uninstall the packages and then printing started working again.
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