Thanks, Wez: I can't be sure, but I think I'm seeing a more reliable connection since making this change. I find I could set this option in my listening client, which makes life easier.
Best wishes, Phil -----Original Message----- From: James Weatherall [mailto:j...@realvnc.com] Sent: 13 January 2009 10:26 To: 'Philip Herlihy'; vnc-list@realvnc.com Subject: RE: Network delays, hanging Hi Philip, In that case I'd recommend setting the "Rate limit pointer-events" option in the VNC Viewer's Inputs tab - this causes significantly fewer pointer events to be sent to the server, resulting in fewer small network packets through the Wi-Fi router, which is what tends to lead to problems. Regards, -- Wez @ RealVNC Ltd > -----Original Message----- > From: vnc-list-ad...@realvnc.com [mailto:vnc-list-ad...@realvnc.com] On > Behalf Of Philip Herlihy > Sent: 12 January 2009 21:19 > To: vnc-list@realvnc.com > Subject: RE: Network delays, hanging > > Thanks, Ryo and James, > > Hadn't realised the operation of the two systems was so different. Yes > (in > answer to James), the server is connected via wireless, but I also > connect > to another wireless system which works perfectly. > > Phil > > -----Original Message----- > From: Ryo Koyama [mailto:rkoy...@gmail.com] > Sent: 12 January 2009 13:44 > To: Philip Herlihy > Cc: vnc-list@realvnc.com > Subject: Re: Network delays, hanging > > sounds like a simple matter of bandwidth. RDP takes much less > bandwidth than VNC (since it's just sending command strings versus > repainting the screen) so is more efficient. try limiting the color > resolution and all other things to lesson bandwidth requirements and > if yes, then that's likely the issue. > > On Mon, Jan 12, 2009 at 5:32 AM, Philip Herlihy <phi...@herlihy.eu.com> > wrote: > > Thanks for so quick a response. > > > > I don't use RDP and VNC together. In general I prefer VNC as I can > set it > > so that we can both see what's going on. However, with this friend > (and > > I've known another situation like it) VNC seems unreliable rather > than > just > > slow: it connects, but it stalls for minutes at a time with the > desktop > > half-drawn, and can frequently drop the connection. Meanwhile, if I > try > RDP > > instead, I get a steady and useable connection. If I persist with > VNC, I > > can eventually get the job done, via many disconnections, and it's > often > > easier late at night when the network is quieter. If I try using VNC > to > > another destination I get a steady and reliable connection, so it > doesn't > > seem to be a problem at my end. I could put this down to a busy > broadband > > connection at the far end, or a modem producing a lot of errors > perhaps > > (getting out of my depth here) but what is puzzling is that Remote > Desktop > > does work, albeit fairly slowly. > > > > Phil > > (away from my desk now for several hours) > > > > -----Original Message----- > > From: Ryo Koyama [mailto:rkoy...@gmail.com] > > Sent: 12 January 2009 13:16 > > To: Philip Herlihy > > Cc: vnc-list@realvnc.com > > Subject: Re: Network delays, hanging > > > > are you saying that your RDP drops when you try to connect via VNC, > or > > that VNC in general does not connect? > > > > - if the former, could be a simple matter of users & where VNC was > > installed. it will default to the admin account, regardless of what > > user your logged in as. > > - if the latter, many possible scenarios. > > - machine in question is running vista (freeVNC doesn't work) > > - VNC is set to only accept local connections > > > > Ryo > > > > > > > > On Mon, Jan 12, 2009 at 4:28 AM, Philip Herlihy > <phi...@herlihy.eu.com> > > wrote: > >> I support several friends using RealVNC (free edition). In one > situation, > > I > >> can connect successfully using Remote Desktop, but if I try to use > RealVNC > >> the connections stalls, and often drops. Any thoughts? > >> > >> (Second post - no replies to the first one!) > >> > >> PH > >> _______________________________________________ > >> VNC-List mailing list > >> VNC-List@realvnc.com > >> To remove yourself from the list visit: > >> http://www.realvnc.com/mailman/listinfo/vnc-list > >> > > > > > _______________________________________________ > VNC-List mailing list > VNC-List@realvnc.com > To remove yourself from the list visit: > http://www.realvnc.com/mailman/listinfo/vnc-list _______________________________________________ VNC-List mailing list VNC-List@realvnc.com To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
