Re: [libreoffice-website] Slow LibreOffice downloads from mirrors

[Mike Saunders]

Hi Cloph,

Thanks for looking into this.

On 20/03/2017 18:51, Christian Lohmaier wrote:
> 
> Unless we know the specific mirror: no.

OK -- I asked the people who were complaining yesterday for details, but
haven't got a response so far from them.

> Note that there was a hiccup that resulted in only a tiny fraction of
> the mirrors being listed, causing too much load on the remaining ones.

That might have been it -- since you looked at it yesterday, I haven't
seen any other messages about it on our social media channels. Fingers
crossed!

Mike

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Re: [libreoffice-website] Slow LibreOffice downloads from mirrors

[Christian Lohmaier]

Hi Mike,

On Mon, Mar 20, 2017 at 3:34 PM, Mike Saunders
 wrote:
> Hi,
>
> TDF got an email from someone in Germany, complaining about very slow
> downloads of LO 5.3. This was also posted on Facebook:
>
> "I am trying to download the latest version. But the speed of download
> is very low. Have more people the same problem."
>
> Any thoughts on what should be the cause? I've tried asking which
> particular mirrors are affected and will report back when I get some info...

Unless we know the specific mirror: no.
Download wasn't slow for me, but then again
download.documentfoundatino.org / mirrorbrain will redirect to a
random mirror serving the region of the user.

Might be that a wrong geo-ip listing make mirrorbrain pick a mirror
from another country, might be that indeed one of the mirrors in
Germany is slow (but typically they are very powerfull, at least for
VDSL users in Germany they'll always manage to saturate the downstream
bandwidth)

So we need the concrete mirror, and if it didn't pick a mirror from
the expected region, also the IP.
You can also tell the affected people to append .mirrorlist to the
download.documentfoundation.org URL / use the "info" link on the
download page to manually pick a mirror.

e.g. 
http://download.documentfoundation.org/libreoffice/stable/5.3.1/win/x86/LibreOffice_5.3.1_Win_x86.msi.mirrorlist

Note that there was a hiccup that resulted in only a tiny fraction of
the mirrors being listed, causing too much load on the remaining ones.

The remaining mirrors should pop up in the next minutes.

ciao
Christian

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Re: [libreoffice-website] Slow LibreOffice downloads from mirrors

[Florian Effenberger]

Hi,

Mike Saunders wrote on 2017-03-20 at 15:34:

Any thoughts on what should be the cause? I've tried asking which
particular mirrors are affected and will report back when I get some info...


indeed, the concrete mirror would be interesting, so we can give it a 
lower priority.


Florian

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