Re: [Wikitech-l] Standardizing highest priority in Bugzilla: IMMEDIATE priority added

2012-11-30 Thread Andre Klapper
Thanks for all the good and valuable feedback, explaining your workflows, and discussing current flaws potential improvements in the long run. For the short term I have now created a priority called Immediate which should be used to identify issues that need immediate attention. This means that

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-28 Thread Andre Klapper
On Wed, 2012-11-28 at 00:36 +0100, Krinkle wrote: I don't think adding more fields/values is the solution. Perhaps use milestone for immediate? Currently milestones are used in MediaWiki for tarballs (that we don't create for MW 1.21), in VisualEditor for deployments (VE-2012-12-34), and

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Arthur Richards
On Tue, Nov 27, 2012 at 2:57 PM, Platonides platoni...@gmail.com wrote: Well, I don't think you would need to ban people not in your group from touching those fields. You only need to take into account who said that as well as what they said. Even when having a shared meaning, it doesn't hold

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Krinkle
On Nov 27, 2012, at 5:39 PM, Andre Klapper aklap...@wikimedia.org wrote: On Mon, 2012-11-26 at 17:36 -0800, James Forrester wrote: On 26 November 2012 17:25, Rob Lanphier ro...@wikimedia.org wrote: Timeframes seem like a pretty good proxy for priority. If something is highest priority, and

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Andre Klapper
On Mon, 2012-11-26 at 17:36 -0800, James Forrester wrote: On 26 November 2012 17:25, Rob Lanphier ro...@wikimedia.org wrote: Timeframes seem like a pretty good proxy for priority. If something is highest priority, and yet is not on track to be completed for several months, then.wait,

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread David Gerard
On 27 November 2012 16:39, Andre Klapper aklap...@wikimedia.org wrote: I propose adding a *new* priority called Immediate which should only be used to mark really urgent stuff to fix. This priority would be added above the existing Highest priority. Has anyone suggested a separate urgency

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Andre Klapper
Hi Arthur, On Mon, 2012-11-26 at 14:54 -0700, Arthur Richards wrote: I don't think 'importance' should necessarily map to a timeframe for resolution - at least not one that is set in stone. With regard to the wider picture, the confusing and partially unclear concept severity vs priority vs

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Andre Klapper
On Tue, 2012-11-27 at 16:49 +, David Gerard wrote: Has anyone suggested a separate urgency parameter? I don't think adding another parameter in the user interface improves anything. We have already Priority, Severity, Target milestone and blocker bugs that are all used to somehow express

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Isarra Yos
On 27/11/2012 09:55, Andre Klapper wrote: On Tue, 2012-11-27 at 16:49 +, David Gerard wrote: Has anyone suggested a separate urgency parameter? I don't think adding another parameter in the user interface improves anything. We have already Priority, Severity, Target milestone and blocker

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Arthur Richards
Rob and Andre, I hear what you're saying. I think I've always had a lack of clarity around the meanings of priority/urgency/severity/whatever in bugzilla, and it sounds like I'm not alone :p. That said, I still do not think timeframes are a good proxy for priority (a la James' example). I think of

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Antoine Musso
Le 27/11/12 17:49, David Gerard a écrit : On 27 November 2012 16:39, Andre Klapper aklap...@wikimedia.org wrote: I propose adding a *new* priority called Immediate which should only be used to mark really urgent stuff to fix. This priority would be added above the existing Highest priority.

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Platonides
On 27/11/12 19:26, Arthur Richards wrote: After thinking about this some more, I realized that my reaction to the proposal in part came from feeling apprehensive about external forces defining bug priorities/resolution timelines, and thereby defining how a team must respond to issues in

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-26 Thread Andre Klapper
On Tue, 2012-11-20 at 02:33 +0100, Andre Klapper wrote: == Proposal == Proposing the following definitions for Priority: * highest: Needs to be fixed as soon as possible, a week at the most. A human assignee should be set in the Assigned to field. * high: Should be fixed within the next

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-26 Thread James Forrester
On 26 November 2012 10:51, Andre Klapper aklap...@wikimedia.org wrote: On Tue, 2012-11-20 at 02:33 +0100, Andre Klapper wrote: == Proposal == Proposing the following definitions for Priority: * highest: Needs to be fixed as soon as possible, a week at the most. A human assignee should be

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-26 Thread Arthur Richards
Thanks for tackling this, Andre! I don't think 'importance' should necessarily map to a timeframe for resolution - at least not one that is set in stone. Different teams/products use bugzilla to varying degrees and in different ways, and a reasonable time frame resolving a 'high' priority bug may

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-26 Thread Rob Lanphier
On Mon, Nov 26, 2012 at 1:54 PM, Arthur Richards aricha...@wikimedia.org wrote: I'm not suggesting we necessarily go with these definitions, but rather offering these as an example of potential meanings for the different priorities. To me this is a much more useful approach than trying to

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-26 Thread James Forrester
On 26 November 2012 17:25, Rob Lanphier ro...@wikimedia.org wrote: On Mon, Nov 26, 2012 at 1:54 PM, Arthur Richards aricha...@wikimedia.org wrote: I'm not suggesting we necessarily go with these definitions, but rather offering these as an example of potential meanings for the different

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-26 Thread Krinkle
On Nov 27, 2012, at 2:36 AM, James Forrester jforres...@wikimedia.org wrote: On 26 November 2012 17:25, Rob Lanphier ro...@wikimedia.org wrote: Timeframes seem like a pretty good proxy for priority. If something is highest priority, and yet is not on track to be completed for several months,

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-20 Thread Rob Lanphier
On Mon, Nov 19, 2012 at 7:54 PM, MZMcBride z...@mzmcbride.com wrote: For what it's worth (and not to ruin the silence is consensus model), the proposed priority scheme sounds fine to me. Traditionally these fields have been mostly ignored by just about everyone (developers included). High

[Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-19 Thread Andre Klapper
== Situation == In Wikimedia Bugzilla you can set a priority for a bug report. Some people and teams set highest priority often (meaning These issues should get fixed first in the next weeks). Some don't set it at all (and likely related: Some teams don't really use Bugzilla but other tools).

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-19 Thread Mark A. Hershberger
On 11/19/2012 08:33 PM, Andre Klapper wrote: == Proposal == Proposing the following definitions for Priority: * highest: Needs to be fixed as soon as possible, a week at the most. A human assignee should be set in the Assigned to field. * high: Should be fixed within the next four weeks.

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-19 Thread MZMcBride
Mark A. Hershberger wrote: On 11/19/2012 08:33 PM, Andre Klapper wrote: == Proposal == Proposing the following definitions for Priority: * highest: Needs to be fixed as soon as possible, a week at the most. A human assignee should be set in the Assigned to field. * high: Should be fixed