Re: [Wikitech-l]  Wikimedia production errors help

2020-09-23 Thread Jon Robson
Id be careful about using numbers in triage right now. The numbers are a little misleading as the error logging is only enabled on smaller wikis. Also if an error results in data loss but only impacts a small amount of people I would say that's worse than a benign error that occurs for lots. We

Re: [Wikitech-l]  Wikimedia production errors help

2020-09-22 Thread Ed Sanders
Speaking specifically about the new JavaScript error logging, and specifically to Alex's point about triaging these tasks, it would be very helpful if the reports included some indication of how often the error is occurring. For example, VisualEditor is loaded several hundred thousands times per

Re: [Wikitech-l]  Wikimedia production errors help

2020-09-17 Thread C. Scott Ananian
ACN -- for what it's worth, I've been working for the foundation for a while now, and I can report from the inside that the trend is definitely in a positive direction. There is a lot more internal focus on addressing code debt and giving maintenance a fair spot at the table. (In fact, my entire

Re: [Wikitech-l]  Wikimedia production errors help

2020-09-16 Thread AntiCompositeNumber
There is an impression among many community members, myself included, that Foundation development generally prioritizes new features over fixing existing problems. Foundation teams will sprint for a few months to put together a minimum viable product, release it, then move on to the new hotness,

Re: [Wikitech-l]  Wikimedia production errors help

2020-09-16 Thread Dan Andreescu
> > For example, of the 30 odd backend errors reported in June, 14 were still > open a month later in July [1], and 12 were still open – three months later > – in September. The majority of these haven't even yet been triaged, > assigned assigned or otherwise acknowledged. And meanwhile we've got

Re: [Wikitech-l]  Wikimedia production errors help

2020-09-16 Thread Tyler Cipriani
On Tue, Sep 15, 2020 at 11:06 AM Brennen Bearnes wrote: > On 9/15/20 9:43 AM, Alex Ezell wrote: > > Do we use levels for any of these error log outputs? That is, are they > > classified on output as High, Medium, Low, Info, or something like that? > > Teasing out more detail about reported error

Re: [Wikitech-l]  Wikimedia production errors help

2020-09-16 Thread Krinkle
On Tue, Sep 15, 2020 at 10:00 AM Niklas Laxström wrote: > ma 14. syysk. 2020 klo 23.49 Tyler Cipriani (tcipri...@wikimedia.org) > kirjoitti: > > The number of new tasks being created with this tag in a given week is > > outpacing the number of tasks being closed in a given week: this past > >

Re: [Wikitech-l]  Wikimedia production errors help

2020-09-15 Thread Brennen Bearnes
On 9/15/20 9:43 AM, Alex Ezell wrote: Do we use levels for any of these error log outputs? That is, are they classified on output as High, Medium, Low, Info, or something like that? To an extent, yes. We have separate channels for PHP errors and exceptions, for example, and although I don't

Re: [Wikitech-l]  Wikimedia production errors help

2020-09-15 Thread Alex Ezell
Hi y'all, Do we use levels for any of these error log outputs? That is, are they classified on output as High, Medium, Low, Info, or something like that? Or do we have to triage each of them as we examine them? I was just thinking if they were somehow leveled, we could use measurements of the

Re: [Wikitech-l]  Wikimedia production errors help

2020-09-15 Thread Tyler Cipriani
On Tue, Sep 15, 2020 at 5:24 AM Derk-Jan Hartman wrote: > > In particular I count 13 frontend problems with the old TMH kaltura player. > There is clearly no intent to fix those (volunteer or employee), as the > Kaltura player has been unmaintained for 8 years. > The choices as far as I can tell

Re: [Wikitech-l]  Wikimedia production errors help

2020-09-15 Thread Tyler Cipriani
Hi! Thanks for the feedback, this is useful information. On Tue, Sep 15, 2020 at 3:00 AM Niklas Laxström wrote: > ma 14. syysk. 2020 klo 23.49 Tyler Cipriani (tcipri...@wikimedia.org) > kirjoitti: > If there is an increase in the amount of real new issues and/or > decrease in the amount of

Re: [Wikitech-l]  Wikimedia production errors help

2020-09-15 Thread Derk-Jan Hartman
In particular I count 13 frontend problems with the old TMH kaltura player. There is clearly no intent to fix those (volunteer or employee), as the Kaltura player has been unmaintained for 8 years. The choices as far as I can tell are to ignore them, undeploy a/v playback or to direct C-level

Re: [Wikitech-l]  Wikimedia production errors help

2020-09-15 Thread Niklas Laxström
ma 14. syysk. 2020 klo 23.49 Tyler Cipriani (tcipri...@wikimedia.org) kirjoitti: > The number of new tasks being created with this tag in a given week is > outpacing the number of tasks being closed in a given week: this past > week we added 41 tasks and only closed 22. Majority of the recently