Re: [WiX-users] Uninstall running very Slow....

2015-07-07 Thread Phil Wilson
It may help to post the logs somewhere anyway, just in case someone
here can see something unusual.

IIRC, the VM may be one of those that does accumulative changes but
keeps the original image intact, so each action requires checking the
original image and then searching the list of changes to get the
correct current state, as well as keeping the change cache up to date
with that uninstall. So if the different timings were, for example,
not both a fresh VM, install then uninstall, the timings could be
inconsistent because of that kind of thing.

Otherwise yes, you're right. if there's no change that you can make to
the MSI to speed it up and it's all internal installer actions then
get it looked at by Microsoft.  As for detecting that the uninstall is
slow, surely the progress bar already shows that.

---
Phil Wilson


On Tue, Jul 7, 2015 at 7:14 AM, TimM timmay...@smarttech.com wrote:
 Our testing department has been doing some install/uninstall testing with our
 products and have reported that sometimes the uninstall can be very slow at
 times and therefore wanted to know if we can fix these.I reviewed the logs
 and there were no indication of any tasks taking an overall long time to do,
 just consistently slow over all.I mentioned that there was not much that I
 could do as it was probably that their machines were busy during uninstall
 and therefore simply slowed down the uninstall. And I also mentioned that if
 the slow down was in any of our custom actions that we could at least look
 into them, but if any of the build in tasks were the cause of the slow down
 then there was not much we could do about these. They basically stated if
 there was any thing that we could do to detect this slow down and why as
 they did not accept my response that it could have just been a busy
 machine.So is there anything that I can do, or see in the log that would
 explain the slow down so that I could report back as to why the slow downs
 are taking place?I was given two logs of the same product being uninstalled
 on 2 different VM machines and one completed within 1 min where as the other
 completed after 45 mins.Again looking at the logs simply shows that each
 step of the uninstall was just taking longer to perform, ie for the
 FileRemove actions it took 22 seconds on the fast uninstall, where as on the
 slow uninstall it took 24 mins.So if someone could better explain why the
 uninstalls may be taking longer in some cases that I could then explain to
 the testing department then maybe they will know that it is not something
 that I can fix in the install project and therefore not report as a bug.
 Sure having installs/uninstalls taking way longer than expected is not a
 good user experience, but if there is nothing that I can actually do to fix
 it then what else am I suppose to do???Thanks for any input.



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Re: [WiX-users] Problem durring major upgrade /qb or /qn

2015-07-07 Thread Phil Wilson
Ah, sorry, I just got them the wrong way around. The UI log shows a
normal install. The Q log shows  Product registered: entering
maintenance mode and Skipping FindRelatedProducts action: not run in
maintenance mode which means that the product defined by the Q log
ProductCode must already be installed.
---
Phil Wilson


On Tue, Jul 7, 2015 at 1:54 AM, AleksL lyas...@gmail.com wrote:
 I don't think so.

 I am testing on Virtual machine. First, I run test_setup_1, then do snapshot
 and do major update on test_setup_2 in quiet mode.
 After analyzing results I restore to the snapshot and do major update on
 test_setup_2 with UI.

 You wrote:
 /but then you run the UI
 install and that log says  Product registered: entering maintenance
 mode/

 But this belongs to remove phase during major upgrade.
 You can see any lines before
 /MSI (s) (68:1C) [00:35:12:488]: Doing action: RemoveExistingProducts/






















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Re: [WiX-users] Setting Compatibility Mode on shortcut for all users

2015-07-07 Thread Hoover, Jacob
You might need to deploy a shim db, though you'd have to define the specific 
compatibly settings you need.  

https://technet.microsoft.com/en-us/library/dd837647(v=ws.10).aspx

https://technet.microsoft.com/en-us/library/dd837648(WS.10).aspx


-Original Message-
From: Chris Moxon [mailto:chris.mo...@eque2.com] 
Sent: Tuesday, July 07, 2015 8:41 AM
To: General discussion about the WiX toolset.
Subject: Re: [WiX-users] Setting Compatibility Mode on shortcut for all users

I just tried setting Windows 7 compatibility in the app manifest and removing 
the tick-box on the shortcut - but alas that makes our application fail.  It's 
using a third party ODBC driver that doesn't seem to work unless we have the 
tick-box selected on the short-cut.

-Original Message-
From: Hoover, Jacob [mailto:jacob.hoo...@greenheck.com]
Sent: 06 July 2015 21:21
To: General discussion about the WiX toolset.
Subject: Re: [WiX-users] Setting Compatibility Mode on shortcut for all users

Wouldn't the right way be to manifest the EXE declaring which version of 
Windows it is compatible with, and let the newer OS's decide if they need to 
shim the app?

-Original Message-
From: Phil Wilson [mailto:phildgwil...@gmail.com]
Sent: Monday, July 06, 2015 3:11 PM
To: General discussion about the WiX toolset.
Subject: Re: [WiX-users] Setting Compatibility Mode on shortcut for all users

It might be works as designed. Raymond Chen appears adamant that it shouldn't 
be done in an install anyway:

http://blogs.msdn.com/b/oldnewthing/archive/2010/03/11/9976571.aspx
---
Phil Wilson


On Mon, Jul 6, 2015 at 9:52 AM, Chris Moxon chris.mo...@eque2.com wrote:
 I have a msi that has its InstallScope set to perMachine and it creates a 
 shortcut which is available to all the users:

 Directory Id=ProgramMenuFolder

Directory Id=CompanyShortcutsDir Name=My Company /

 /Directory


 Component Id=CMP_MainExeShortcut

Directory=CompanyShortcutsDir

Guid={B857CD9E---F2090C50C985}



   Shortcut Id=MyExeStartShortcut

 Name=My Product

 Description=$(var.WIX_PRODNAME)

 Target=[APPLICATIONFOLDER]MyApp.exe

 WorkingDirectory=APPLICATIONFOLDER

 Icon=my.ico /



   RemoveFolder Id=RemoveCompanyShortcutsDir

 On=uninstall /



   RegistryValue Root=HKCU

  Key=Software\MyCompany

  Name=MainExeShortcut

  Type=integer

  Value=1

  KeyPath=yes /

 /Component



 and the shortcut does indeed appear for all the users - so far so good !!

 But I also have this fragment of code:



 Component Id=CMP_MainExeShortcutCompat

   Directory=CompanyShortcutsDir

   Guid={C748B7C6---7CB1823774DC}





   RegistryValue Root=HKMU

  Key=SOFTWARE\Microsoft\Windows 
 NT\CurrentVersion\AppCompatFlags\Layers

  Name=[APPLICATIONFOLDER]MyApp.exe

  Type=string

  Value=~ WIN7RTM

  KeyPath=yes/

 /Component
 who's purpose is to set the Compatibility Mode on the shortcut to be 
 Windows 7 - but this only happens for the user that installed our product, 
 it doesn't get set on the shortcut for the other users who are likely to 
 login to the PC.
 Does anyone know how I can set this flag on the shortcut for all the users ?
 Many Thanks,
 Chris.


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[WiX-users] Create FTP site with Wix 3.9

2015-07-07 Thread huntantr
I need to create an ftp site but can't seem to find any element or property
that supports this. Is there any way to do this through wix, or do I need to
create some custom actions? 

Thanks.



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Re: [WiX-users] Problem durring major upgrade /qb or /qn

2015-07-07 Thread AleksL
I don't think so.

I am testing on Virtual machine. First, I run test_setup_1, then do snapshot
and do major update on test_setup_2 in quiet mode.
After analyzing results I restore to the snapshot and do major update on
test_setup_2 with UI.

You wrote: 
/but then you run the UI 
install and that log says  Product registered: entering maintenance 
mode/

But this belongs to remove phase during major upgrade.
You can see any lines before 
/MSI (s) (68:1C) [00:35:12:488]: Doing action: RemoveExistingProducts/






















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Re: [WiX-users] Uninstall running very Slow....

2015-07-07 Thread TimM
Nope the VM's are strictly captured snapshots and therefore no accumulative
changes are applied to the images.

Another thing to note is that we have our own uninstaller application that
simply launch the uninstalls of our products that are selected by the user
and the tester noticed that the slow down more often when doing an
administration push of the uninstall in silent mode.

If he pushes the uninstall in UI mode, or runs the same cmds on the local
machines then the uninstalls do seem to go faster, at least that is how he
sees it.

I do not know how running the uninstaller in silent mode and being pushed by
the admin would make much difference, that that is what he is seeing.

I'll see about posting logs of the same uninstall were one is fast and the
other slow to see if someone can see anything unusual.



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Re: [WiX-users] Uninstall running very Slow....

2015-07-07 Thread TimM
Here is the download link to the uninstall logs:
https://www.dropbox.com/s/5qivuotwbornc8t/UninstallLogs.zip?dl=0




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Re: [WiX-users] Problem durring major upgrade /qb or /qn

2015-07-07 Thread AleksL
Hello, Phil. Thank you for answer. 

But I don't clear understand.

/Q log shows  Product registered: entering 
maintenance mode and Skipping FindRelatedProducts action: not run in 
maintenance mode which means that the product defined by the Q log 
ProductCode must already be installed/

I think that those Q log lines shows time moment in remove phase during
major upgrade. In this time second product does not installed yet and first
product is removing. Isn't it?

I think the behavior shown in UI log seems to be right, in that case in
quiet mode seems to be wrong.
Is this my mistake or this is a bug in windows installer?






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Re: [WiX-users] QuickTime is installing when it is already installed.

2015-07-07 Thread garymonk
Amazing that I could look at that so many times and not see that. Thanks you
for the help!!



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Re: [WiX-users] Problem durring major upgrade /qb or /qn

2015-07-07 Thread Phil Wilson
My apologies, I'm going too fast and not looking properly - I need to
look again.
---
Phil Wilson


On Tue, Jul 7, 2015 at 12:40 PM, AleksL lyas...@gmail.com wrote:
 Hello, Phil. Thank you for answer.

 But I don't clear understand.

 /Q log shows  Product registered: entering
 maintenance mode and Skipping FindRelatedProducts action: not run in
 maintenance mode which means that the product defined by the Q log
 ProductCode must already be installed/

 I think that those Q log lines shows time moment in remove phase during
 major upgrade. In this time second product does not installed yet and first
 product is removing. Isn't it?

 I think the behavior shown in UI log seems to be right, in that case in
 quiet mode seems to be wrong.
 Is this my mistake or this is a bug in windows installer?






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[WiX-users] product dependencies - with or without the Dependency Extension

2015-07-07 Thread Reuss, Matthias
Hello,

is there any documentation available on authoring and handling product 
dependencies? So far (3.9R2), the How To: Author product dependencies in the 
WiX help file is sill empty.
I have learnt that Burn can now handle dependencies without using the 
Dependency Extension, but I assume that there are more use cases for that 
extension (as the Provides Element can also be the child of a Component...) The 
lack of documentation makes this dependency feature somewhat confusing...

Is the registry key HKCR\Installer\Dependencies a WiX invention, or is it 
used by Windows Installer as well?

Best regards

Matthias Reuss
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Re: [WiX-users] Setting Compatibility Mode on shortcut for all users

2015-07-07 Thread Wheeler, Blaine (DSHS/DCS)
Although making the appropriate shortcut during installation is the best answer 
normally - If it isn't working this way could you create the per user shortcut 
a different way after installation completes.  Maybe Active Directory policy or 
power shell during logon or 

-Original Message-
From: Chris Moxon [mailto:chris.mo...@eque2.com] 
Sent: Tuesday, July 07, 2015 6:49 AM
To: General discussion about the WiX toolset.
Subject: Re: [WiX-users] Setting Compatibility Mode on shortcut for all users

Well perhaps Raymond Chen lives in a different world to the one I do.  Yes in 
an ideal world, we would fix our app so that it doesn't need the compatibility 
tick-box checked - but the problem with our app is that it uses a third party 
ODBC driver that is not compatible - we cannot change that part of our product 
(  the third party in question aren't bothered about changing it either ) so 
we cannot fix our app.  Setting the tick-box on the shortcut for the current 
user is a quick, easy (  cost effective ) solution to our needs - we just need 
to try and get it set for all users.

-Original Message-
From: Phil Wilson [mailto:phildgwil...@gmail.com]
Sent: 06 July 2015 21:11
To: General discussion about the WiX toolset.
Subject: Re: [WiX-users] Setting Compatibility Mode on shortcut for all users

It might be works as designed. Raymond Chen appears adamant that it shouldn't 
be done in an install anyway:

http://blogs.msdn.com/b/oldnewthing/archive/2010/03/11/9976571.aspx
---
Phil Wilson


On Mon, Jul 6, 2015 at 9:52 AM, Chris Moxon chris.mo...@eque2.com wrote:
 I have a msi that has its InstallScope set to perMachine and it creates a 
 shortcut which is available to all the users:

 Directory Id=ProgramMenuFolder

Directory Id=CompanyShortcutsDir Name=My Company /

 /Directory


 Component Id=CMP_MainExeShortcut

Directory=CompanyShortcutsDir

Guid={B857CD9E---F2090C50C985}



   Shortcut Id=MyExeStartShortcut

 Name=My Product

 Description=$(var.WIX_PRODNAME)

 Target=[APPLICATIONFOLDER]MyApp.exe

 WorkingDirectory=APPLICATIONFOLDER

 Icon=my.ico /



   RemoveFolder Id=RemoveCompanyShortcutsDir

 On=uninstall /



   RegistryValue Root=HKCU

  Key=Software\MyCompany

  Name=MainExeShortcut

  Type=integer

  Value=1

  KeyPath=yes /

 /Component



 and the shortcut does indeed appear for all the users - so far so good !!

 But I also have this fragment of code:



 Component Id=CMP_MainExeShortcutCompat

   Directory=CompanyShortcutsDir

   Guid={C748B7C6---7CB1823774DC}





   RegistryValue Root=HKMU

  Key=SOFTWARE\Microsoft\Windows 
 NT\CurrentVersion\AppCompatFlags\Layers

  Name=[APPLICATIONFOLDER]MyApp.exe

  Type=string

  Value=~ WIN7RTM

  KeyPath=yes/

 /Component
 who's purpose is to set the Compatibility Mode on the shortcut to be 
 Windows 7 - but this only happens for the user that installed our product, 
 it doesn't get set on the shortcut for the other users who are likely to 
 login to the PC.
 Does anyone know how I can set this flag on the shortcut for all the users ?
 Many Thanks,
 Chris.


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 We may monitor any emails sent or received by us, or on our behalf. If we do, 
 this will be in line with relevant law and our own policies.

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If you've received this email by mistake, we're sorry for bothering you. It may 

[WiX-users] unsubscribe

2015-07-07 Thread Cedric Lebrun

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Re: [WiX-users] Patch rollback works, but previous applied patch does not show in 'view installed updates' (after rollback)

2015-07-07 Thread kirannhegde
Hello,

What happens  when you apply the patches outside of Burn?
Also, how did you make sure that Patch 2 is in the view when you uninstalled
Patch 3?

Do you have a verbose windows installer log file?

Regards,
Kiran Hegde



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Re: [WiX-users] Setting Compatibility Mode on shortcut for all users

2015-07-07 Thread Chris Moxon
I just tried setting Windows 7 compatibility in the app manifest and removing 
the tick-box on the shortcut - but alas that makes our application fail.  It's 
using a third party ODBC driver that doesn't seem to work unless we have the 
tick-box selected on the short-cut.

-Original Message-
From: Hoover, Jacob [mailto:jacob.hoo...@greenheck.com]
Sent: 06 July 2015 21:21
To: General discussion about the WiX toolset.
Subject: Re: [WiX-users] Setting Compatibility Mode on shortcut for all users

Wouldn't the right way be to manifest the EXE declaring which version of 
Windows it is compatible with, and let the newer OS's decide if they need to 
shim the app?

-Original Message-
From: Phil Wilson [mailto:phildgwil...@gmail.com]
Sent: Monday, July 06, 2015 3:11 PM
To: General discussion about the WiX toolset.
Subject: Re: [WiX-users] Setting Compatibility Mode on shortcut for all users

It might be works as designed. Raymond Chen appears adamant that it shouldn't 
be done in an install anyway:

http://blogs.msdn.com/b/oldnewthing/archive/2010/03/11/9976571.aspx
---
Phil Wilson


On Mon, Jul 6, 2015 at 9:52 AM, Chris Moxon chris.mo...@eque2.com wrote:
 I have a msi that has its InstallScope set to perMachine and it creates a 
 shortcut which is available to all the users:

 Directory Id=ProgramMenuFolder

Directory Id=CompanyShortcutsDir Name=My Company /

 /Directory


 Component Id=CMP_MainExeShortcut

Directory=CompanyShortcutsDir

Guid={B857CD9E---F2090C50C985}



   Shortcut Id=MyExeStartShortcut

 Name=My Product

 Description=$(var.WIX_PRODNAME)

 Target=[APPLICATIONFOLDER]MyApp.exe

 WorkingDirectory=APPLICATIONFOLDER

 Icon=my.ico /



   RemoveFolder Id=RemoveCompanyShortcutsDir

 On=uninstall /



   RegistryValue Root=HKCU

  Key=Software\MyCompany

  Name=MainExeShortcut

  Type=integer

  Value=1

  KeyPath=yes /

 /Component



 and the shortcut does indeed appear for all the users - so far so good !!

 But I also have this fragment of code:



 Component Id=CMP_MainExeShortcutCompat

   Directory=CompanyShortcutsDir

   Guid={C748B7C6---7CB1823774DC}





   RegistryValue Root=HKMU

  Key=SOFTWARE\Microsoft\Windows 
 NT\CurrentVersion\AppCompatFlags\Layers

  Name=[APPLICATIONFOLDER]MyApp.exe

  Type=string

  Value=~ WIN7RTM

  KeyPath=yes/

 /Component
 who's purpose is to set the Compatibility Mode on the shortcut to be 
 Windows 7 - but this only happens for the user that installed our product, 
 it doesn't get set on the shortcut for the other users who are likely to 
 login to the PC.
 Does anyone know how I can set this flag on the shortcut for all the users ?
 Many Thanks,
 Chris.


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Re: [WiX-users] Setting Compatibility Mode on shortcut for all users

2015-07-07 Thread Chris Moxon
Well perhaps Raymond Chen lives in a different world to the one I do.  Yes in 
an ideal world, we would fix our app so that it doesn't need the compatibility 
tick-box checked - but the problem with our app is that it uses a third party 
ODBC driver that is not compatible - we cannot change that part of our product 
(  the third party in question aren't bothered about changing it either ) so 
we cannot fix our app.  Setting the tick-box on the shortcut for the current 
user is a quick, easy (  cost effective ) solution to our needs - we just need 
to try and get it set for all users.

-Original Message-
From: Phil Wilson [mailto:phildgwil...@gmail.com]
Sent: 06 July 2015 21:11
To: General discussion about the WiX toolset.
Subject: Re: [WiX-users] Setting Compatibility Mode on shortcut for all users

It might be works as designed. Raymond Chen appears adamant that it shouldn't 
be done in an install anyway:

http://blogs.msdn.com/b/oldnewthing/archive/2010/03/11/9976571.aspx
---
Phil Wilson


On Mon, Jul 6, 2015 at 9:52 AM, Chris Moxon chris.mo...@eque2.com wrote:
 I have a msi that has its InstallScope set to perMachine and it creates a 
 shortcut which is available to all the users:

 Directory Id=ProgramMenuFolder

Directory Id=CompanyShortcutsDir Name=My Company /

 /Directory


 Component Id=CMP_MainExeShortcut

Directory=CompanyShortcutsDir

Guid={B857CD9E---F2090C50C985}



   Shortcut Id=MyExeStartShortcut

 Name=My Product

 Description=$(var.WIX_PRODNAME)

 Target=[APPLICATIONFOLDER]MyApp.exe

 WorkingDirectory=APPLICATIONFOLDER

 Icon=my.ico /



   RemoveFolder Id=RemoveCompanyShortcutsDir

 On=uninstall /



   RegistryValue Root=HKCU

  Key=Software\MyCompany

  Name=MainExeShortcut

  Type=integer

  Value=1

  KeyPath=yes /

 /Component



 and the shortcut does indeed appear for all the users - so far so good !!

 But I also have this fragment of code:



 Component Id=CMP_MainExeShortcutCompat

   Directory=CompanyShortcutsDir

   Guid={C748B7C6---7CB1823774DC}





   RegistryValue Root=HKMU

  Key=SOFTWARE\Microsoft\Windows 
 NT\CurrentVersion\AppCompatFlags\Layers

  Name=[APPLICATIONFOLDER]MyApp.exe

  Type=string

  Value=~ WIN7RTM

  KeyPath=yes/

 /Component
 who's purpose is to set the Compatibility Mode on the shortcut to be 
 Windows 7 - but this only happens for the user that installed our product, 
 it doesn't get set on the shortcut for the other users who are likely to 
 login to the PC.
 Does anyone know how I can set this flag on the shortcut for all the users ?
 Many Thanks,
 Chris.


 If you've received this email by mistake, we're sorry for bothering you. It 
 may contain information that's confidential, so please delete it without 
 sharing it. And if you let us know, we can try to stop it from happening 
 again. Thank you.

 We may monitor any emails sent or received by us, or on our behalf. If we do, 
 this will be in line with relevant law and our own policies.

 Eque2 Limited. Registered in England at Freetrade Exchange, 37 Peter Street, 
 Manchester, M2 5GB. Registered number 08179642.
 --
  Don't Limit Your Business. Reach for the Cloud.
 GigeNET's Cloud Solutions provide you with the tools and support that
 you need to offload your IT needs and focus on growing your business.
 Configured For All Businesses. Start Your Cloud Today.
 https://www.gigenetcloud.com/
 ___
 WiX-users mailing list
 WiX-users@lists.sourceforge.net
 https://lists.sourceforge.net/lists/listinfo/wix-users

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to offload your IT needs and focus on growing your business.
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If you've received this email by mistake, we're sorry for bothering you. It may 
contain information that's confidential, so please delete it without sharing 
it. And if you let us know, we can try to stop it from happening again. Thank 
you.

We may monitor any emails sent or received by us, or on our behalf. If we do, 
this will be in line with relevant law and our own policies.

Eque2 Limited. Registered in England at Freetrade Exchange, 37 Peter Street, 
Manchester, M2 5GB. Registered number 08179642.

--
Don't 

[WiX-users] Uninstall running very Slow....

2015-07-07 Thread TimM
Our testing department has been doing some install/uninstall testing with our
products and have reported that sometimes the uninstall can be very slow at
times and therefore wanted to know if we can fix these.I reviewed the logs
and there were no indication of any tasks taking an overall long time to do,
just consistently slow over all.I mentioned that there was not much that I
could do as it was probably that their machines were busy during uninstall
and therefore simply slowed down the uninstall. And I also mentioned that if
the slow down was in any of our custom actions that we could at least look
into them, but if any of the build in tasks were the cause of the slow down
then there was not much we could do about these. They basically stated if
there was any thing that we could do to detect this slow down and why as
they did not accept my response that it could have just been a busy
machine.So is there anything that I can do, or see in the log that would
explain the slow down so that I could report back as to why the slow downs
are taking place?I was given two logs of the same product being uninstalled
on 2 different VM machines and one completed within 1 min where as the other
completed after 45 mins.Again looking at the logs simply shows that each
step of the uninstall was just taking longer to perform, ie for the
FileRemove actions it took 22 seconds on the fast uninstall, where as on the
slow uninstall it took 24 mins.So if someone could better explain why the
uninstalls may be taking longer in some cases that I could then explain to
the testing department then maybe they will know that it is not something
that I can fix in the install project and therefore not report as a bug.
Sure having installs/uninstalls taking way longer than expected is not a
good user experience, but if there is nothing that I can actually do to fix
it then what else am I suppose to do???Thanks for any input. 



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