[WSG] There's no back button on this website...

2007-04-11 Thread John Horner
Interesting anecdote in the latest AlertBox, particularly in the light of our recent users don't know what the back button is discussion... In testing an e-commerce site last month, for example, one user complained: This is missing a feature to go back to the previous page. I found this

Re: [WSG] There's no back button on this website...

2007-04-11 Thread Seona Bellamy
On 12/04/07, John Horner [EMAIL PROTECTED] wrote: Put another way, the injunction is don't comply *unthinkingly* with user requests -- don't give them what they say they want, give them what they *mean* they want... That's a very good point. I've often found that outside of the world of