[X2Go-Dev] Bug#1132: Bug#1132: Color issue with x2go not present in NX with certain applications

2017-01-16 Thread Stefan Baur
Hi Brian,

I was under the impression that at present, they only support Debian and
its derivatives, but maybe that has changed.  Let's see if we can get an
Arctica developer (see CC) to chime in and comment on the feasibility of
testing X2Go together with the Arctica NX-lib nightlies on RHEL6. :-)

-Stefan

Am 16.01.2017 um 17:25 schrieb Town, Brian A. (GSFC-428.0)[Embedded
Flight Systems, Inc]:
> I forgot to mention by the looks of your link is testing currently only 
> working on debian based systems? We’re using Rhel6 systems with x2goserver 
> installed on them. I did notice in the git repo for Artica nxlibs there is a 
> section for building out a rpm. Little out of my depth here though so I might 
> be not looking at the correct thing.
> 
> 
>> On Jan 9, 2017, at 11:58 AM, Town, Brian A. (GSFC-428.0)[Embedded Flight 
>> Systems, Inc] <brian.a.t...@nasa.gov> wrote:
>>
>> Darn was hoping to have won the prize! Haha
>>
>> I have tested a few different compression/slider options but still going 
>> through and see what each option gives me in. The software being used is 
>> open source for NASA missions I believe but closed outside of that, so not 
>> sure what all I can share on that just yet, I'll have to check.
>>
>> I did notice that selecting the "local desktop" option via the client on 
>> x2go provides me with the correct color, however it also produces a great 
>> deal of lag. Is the local desktop option doing basic VNC connection or 
>> Xforwarding? I couldn't find any information on that.
>>
>> I'm utilizing x2go in conjunction with a LTSP set up. If I use basic 
>> Xforwarding through the terminal I get the colors I need displayed properly. 
>> I'm not sure exactly where it's hanging up through the x2go client window.
>>
>> For the unix_kde_depth option, is there a setting to have it exceed 24? Some 
>> blogs I've noticed people their session.log files showing unix_kde_depth32 
>> however mine is always at 24 and unsure where that setting would be located 
>> at.
>>
>> Brian Town
>> Landsat 8
>> Goddard Space Flight Center
>>
>>
>> -Original Message-
>> From: Stefan Baur [mailto:x2go-m...@baur-itcs.de] 
>> Sent: Monday, January 09, 2017 11:50 AM
>> To: Town, Brian A. (GSFC-428.0)[Embedded Flight Systems, Inc] 
>> <brian.a.t...@nasa.gov>; 1...@bugs.x2go.org
>> Subject: Re: [X2Go-Dev] Bug#1132: Color issue with x2go not present in NX 
>> with certain applications
>>
>> Hi, Brian!
>>
>> First of all, welcome to X2Go!  You're actually the third NASA employee 
>> hitting our list (the other two were from JSC-EG311 and JPL-392K).
>> Sorry, that doesn't mean you've won a prize. ;-)
>>
>> Some things I would like to ask you to do/try:
>>
>> 1) Please let us know the name of the software that has these issues with 
>> X2Go; if it is non-free and/or something NASA developed internally, you 
>> might want to get the developers of that software involved as well so they 
>> can talk to ours.
>> Screenshots would help, too - but please remember to black out confidential 
>> information that might be visible on it.
>>
>> 2) Please try different slider settings and image compression algorithms in 
>> the connection settings.  Maybe it only affects JPG, or only PNG, ...
>>
>> 3) Also, please try running the software with X2Go in single 
>> application/published application mode (IOW, rootless mode) vs.
>> fullscreen/windowed mode.  This is becahse parts of the screen drawing 
>> process work differently in rootless mode.
>>
>> 4) If you have a chance to run this software along with X2Go in a separate 
>> testing environment, you could try following these steps and see if it 
>> changes anything - but please do not do this on a production
>> system:
>> http://wiki.x2go.org/doku.php/doc:howto:nx-libs-betatesting
>> (Note that at present, this probably only works for Debian-based 
>> distributions, not for Redhat - but if you have a test lab available to you, 
>> you could "ssh -X brian@redhat-test-box" from the Debian box within the X2Go 
>> session.)
>>
>> 5) We'd love to hear how you use or intend to use X2Go, so we can publish 
>> your testimonial on our success stories page in the wiki.
>> Since you seem to be working with weather satellites, that sounds like a 
>> rather interesting use case for X2Go.
>>
>> Last, I hope you don't mind that I mention this ...
>>
>> 
>> X2Go also has a commercial side, where various companies - including my own 
>> - offer support contr

[X2Go-Dev] Bug#1132: Bug#1132: Color issue with x2go not present in NX with certain applications

2017-01-16 Thread Town, Brian A. (GSFC-428.0)[Embedded Flight Systems, Inc]
I forgot to mention by the looks of your link is testing currently only working 
on debian based systems? We’re using Rhel6 systems with x2goserver installed on 
them. I did notice in the git repo for Artica nxlibs there is a section for 
building out a rpm. Little out of my depth here though so I might be not 
looking at the correct thing.


> On Jan 9, 2017, at 11:58 AM, Town, Brian A. (GSFC-428.0)[Embedded Flight 
> Systems, Inc] <brian.a.t...@nasa.gov> wrote:
> 
> Darn was hoping to have won the prize! Haha
> 
> I have tested a few different compression/slider options but still going 
> through and see what each option gives me in. The software being used is open 
> source for NASA missions I believe but closed outside of that, so not sure 
> what all I can share on that just yet, I'll have to check.
> 
> I did notice that selecting the "local desktop" option via the client on x2go 
> provides me with the correct color, however it also produces a great deal of 
> lag. Is the local desktop option doing basic VNC connection or Xforwarding? I 
> couldn't find any information on that.
> 
> I'm utilizing x2go in conjunction with a LTSP set up. If I use basic 
> Xforwarding through the terminal I get the colors I need displayed properly. 
> I'm not sure exactly where it's hanging up through the x2go client window.
> 
> For the unix_kde_depth option, is there a setting to have it exceed 24? Some 
> blogs I've noticed people their session.log files showing unix_kde_depth32 
> however mine is always at 24 and unsure where that setting would be located 
> at.
> 
> Brian Town
> Landsat 8
> Goddard Space Flight Center
> 
> 
> -Original Message-
> From: Stefan Baur [mailto:x2go-m...@baur-itcs.de] 
> Sent: Monday, January 09, 2017 11:50 AM
> To: Town, Brian A. (GSFC-428.0)[Embedded Flight Systems, Inc] 
> <brian.a.t...@nasa.gov>; 1...@bugs.x2go.org
> Subject: Re: [X2Go-Dev] Bug#1132: Color issue with x2go not present in NX 
> with certain applications
> 
> Hi, Brian!
> 
> First of all, welcome to X2Go!  You're actually the third NASA employee 
> hitting our list (the other two were from JSC-EG311 and JPL-392K).
> Sorry, that doesn't mean you've won a prize. ;-)
> 
> Some things I would like to ask you to do/try:
> 
> 1) Please let us know the name of the software that has these issues with 
> X2Go; if it is non-free and/or something NASA developed internally, you might 
> want to get the developers of that software involved as well so they can talk 
> to ours.
> Screenshots would help, too - but please remember to black out confidential 
> information that might be visible on it.
> 
> 2) Please try different slider settings and image compression algorithms in 
> the connection settings.  Maybe it only affects JPG, or only PNG, ...
> 
> 3) Also, please try running the software with X2Go in single 
> application/published application mode (IOW, rootless mode) vs.
> fullscreen/windowed mode.  This is becahse parts of the screen drawing 
> process work differently in rootless mode.
> 
> 4) If you have a chance to run this software along with X2Go in a separate 
> testing environment, you could try following these steps and see if it 
> changes anything - but please do not do this on a production
> system:
> http://wiki.x2go.org/doku.php/doc:howto:nx-libs-betatesting
> (Note that at present, this probably only works for Debian-based 
> distributions, not for Redhat - but if you have a test lab available to you, 
> you could "ssh -X brian@redhat-test-box" from the Debian box within the X2Go 
> session.)
> 
> 5) We'd love to hear how you use or intend to use X2Go, so we can publish 
> your testimonial on our success stories page in the wiki.
> Since you seem to be working with weather satellites, that sounds like a 
> rather interesting use case for X2Go.
> 
> Last, I hope you don't mind that I mention this ...
> 
> 
> X2Go also has a commercial side, where various companies - including my own - 
> offer support contracts with guaranteed response times as well as consultancy 
> and paid-for development work if someone wants to see a bug fixed or a new 
> feature added in a certain time frame. What makes my company special is, IMHO:
> 
> 1) I'm the current X2Go Project/Community Coordinator, so the development 
> lead and the developers tend to listen to me.
> 2) As far as I know, we are the only company providing X2Go support that 
> isn't a one-man-show.
> 3) We sub-contract other developers from the X2Go community on demand, so you 
> only have one person you need to talk to - me - and you will only receive one 
> invoice, even if the task involved several freelance or part-time X2Go 
> developers.
> 
>

[X2Go-Dev] Bug#1132: Bug#1132: Color issue with x2go not present in NX with certain applications

2017-01-09 Thread Town, Brian A. (GSFC-428.0)[Embedded Flight Systems, Inc]
Darn was hoping to have won the prize! Haha

I have tested a few different compression/slider options but still going 
through and see what each option gives me in. The software being used is open 
source for NASA missions I believe but closed outside of that, so not sure what 
all I can share on that just yet, I'll have to check.

I did notice that selecting the "local desktop" option via the client on x2go 
provides me with the correct color, however it also produces a great deal of 
lag. Is the local desktop option doing basic VNC connection or Xforwarding? I 
couldn't find any information on that.

I'm utilizing x2go in conjunction with a LTSP set up. If I use basic 
Xforwarding through the terminal I get the colors I need displayed properly. 
I'm not sure exactly where it's hanging up through the x2go client window.

For the unix_kde_depth option, is there a setting to have it exceed 24? Some 
blogs I've noticed people their session.log files showing unix_kde_depth32 
however mine is always at 24 and unsure where that setting would be located at.

Brian Town
Landsat 8
Goddard Space Flight Center


-Original Message-
From: Stefan Baur [mailto:x2go-m...@baur-itcs.de] 
Sent: Monday, January 09, 2017 11:50 AM
To: Town, Brian A. (GSFC-428.0)[Embedded Flight Systems, Inc] 
<brian.a.t...@nasa.gov>; 1...@bugs.x2go.org
Subject: Re: [X2Go-Dev] Bug#1132: Color issue with x2go not present in NX with 
certain applications

Hi, Brian!

First of all, welcome to X2Go!  You're actually the third NASA employee hitting 
our list (the other two were from JSC-EG311 and JPL-392K).
Sorry, that doesn't mean you've won a prize. ;-)

Some things I would like to ask you to do/try:

1) Please let us know the name of the software that has these issues with X2Go; 
if it is non-free and/or something NASA developed internally, you might want to 
get the developers of that software involved as well so they can talk to ours.
Screenshots would help, too - but please remember to black out confidential 
information that might be visible on it.

2) Please try different slider settings and image compression algorithms in the 
connection settings.  Maybe it only affects JPG, or only PNG, ...

3) Also, please try running the software with X2Go in single 
application/published application mode (IOW, rootless mode) vs.
fullscreen/windowed mode.  This is becahse parts of the screen drawing process 
work differently in rootless mode.

4) If you have a chance to run this software along with X2Go in a separate 
testing environment, you could try following these steps and see if it changes 
anything - but please do not do this on a production
system:
http://wiki.x2go.org/doku.php/doc:howto:nx-libs-betatesting
(Note that at present, this probably only works for Debian-based distributions, 
not for Redhat - but if you have a test lab available to you, you could "ssh -X 
brian@redhat-test-box" from the Debian box within the X2Go session.)

5) We'd love to hear how you use or intend to use X2Go, so we can publish your 
testimonial on our success stories page in the wiki.
Since you seem to be working with weather satellites, that sounds like a rather 
interesting use case for X2Go.

Last, I hope you don't mind that I mention this ...


X2Go also has a commercial side, where various companies - including my own - 
offer support contracts with guaranteed response times as well as consultancy 
and paid-for development work if someone wants to see a bug fixed or a new 
feature added in a certain time frame. What makes my company special is, IMHO:

1) I'm the current X2Go Project/Community Coordinator, so the development lead 
and the developers tend to listen to me.
2) As far as I know, we are the only company providing X2Go support that isn't 
a one-man-show.
3) We sub-contract other developers from the X2Go community on demand, so you 
only have one person you need to talk to - me - and you will only receive one 
invoice, even if the task involved several freelance or part-time X2Go 
developers.

Our hourly rate for consultancy work and fixing issues outside of a support 
contract is 110 EUR. With a support contract, you get guaranteed response times 
(starting at 400 EUR/month for 24h response time during business hours in the 
CET/CEST time zone from Monday to Friday, German holidays excluded) and lower 
hourly rates if you buy a certain amount of hours in advance.


Kind Regards,
Stefan Baur

Am 09.01.2017 um 15:13 schrieb Town, Brian A. (GSFC-428.0)[Embedded Flight 
Systems, Inc]:
> Package: x2goclient
> 
> Version: 4.0.5.2
> 
>  
> 
> Connecting to remote RHEL system using x2go has color issues with 
> certain panels of an application on that system. When connecting via 
> NoMachine the panels show up as they should, black background, white 
> text. However with x2go the panel shows up as a grey background with 
> black text, and some text are just black boxes (the major issue i

[X2Go-Dev] Bug#1132: Bug#1132: Color issue with x2go not present in NX with certain applications

2017-01-09 Thread Stefan Baur
Hi, Brian!

First of all, welcome to X2Go!  You're actually the third NASA employee
hitting our list (the other two were from JSC-EG311 and JPL-392K).
Sorry, that doesn't mean you've won a prize. ;-)

Some things I would like to ask you to do/try:

1) Please let us know the name of the software that has these issues
with X2Go; if it is non-free and/or something NASA developed internally,
you might want to get the developers of that software involved as well
so they can talk to ours.
Screenshots would help, too - but please remember to black out
confidential information that might be visible on it.

2) Please try different slider settings and image compression algorithms
in the connection settings.  Maybe it only affects JPG, or only PNG, ...

3) Also, please try running the software with X2Go in single
application/published application mode (IOW, rootless mode) vs.
fullscreen/windowed mode.  This is becahse parts of the screen drawing
process work differently in rootless mode.

4) If you have a chance to run this software along with X2Go in a
separate testing environment, you could try following these steps and
see if it changes anything - but please do not do this on a production
system:
http://wiki.x2go.org/doku.php/doc:howto:nx-libs-betatesting
(Note that at present, this probably only works for Debian-based
distributions, not for Redhat - but if you have a test lab available to
you, you could "ssh -X brian@redhat-test-box" from the Debian box within
the X2Go session.)

5) We'd love to hear how you use or intend to use X2Go, so we can
publish your testimonial on our success stories page in the wiki.
Since you seem to be working with weather satellites, that sounds like a
rather interesting use case for X2Go.

Last, I hope you don't mind that I mention this ...


X2Go also has a commercial side, where various companies - including my
own - offer support contracts with guaranteed response times as well as
consultancy and paid-for development work if someone wants to see a bug
fixed or a new feature added in a certain time frame. What makes my
company special is, IMHO:

1) I'm the current X2Go Project/Community Coordinator, so the
development lead and the developers tend to listen to me.
2) As far as I know, we are the only company providing X2Go support that
isn't a one-man-show.
3) We sub-contract other developers from the X2Go community on demand,
so you only have one person you need to talk to - me - and you will only
receive one invoice, even if the task involved several freelance or
part-time X2Go developers.

Our hourly rate for consultancy work and fixing issues outside of a
support contract is 110 EUR. With a support contract, you get guaranteed
response times (starting at 400 EUR/month for 24h response time during
business hours in the CET/CEST time zone from Monday to Friday, German
holidays excluded) and lower hourly rates if you buy a certain amount of
hours in advance.


Kind Regards,
Stefan Baur

Am 09.01.2017 um 15:13 schrieb Town, Brian A. (GSFC-428.0)[Embedded
Flight Systems, Inc]:
> Package: x2goclient
> 
> Version: 4.0.5.2
> 
>  
> 
> Connecting to remote RHEL system using x2go has color issues with
> certain panels of an application on that system. When connecting via
> NoMachine the panels show up as they should, black background, white
> text. However with x2go the panel shows up as a grey background with
> black text, and some text are just black boxes (the major issue is the
> black boxes obscuring text).
> 
>  
> 
> I noticed a bug along these lines from back in 2013 (#262 )
> (http://bugs.x2go.org/cgi-bin/bugreport.cgi?bug=262)
> 
>  
> 
> Brian Town
> 
> Landsat 8
> 
> Goddard Space Flight Center
> 
> sig
> 
>  
> 
> 
> 
> ___
> x2go-dev mailing list
> x2go-dev@lists.x2go.org
> http://lists.x2go.org/listinfo/x2go-dev
> 


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