[xmail] strange Xmail behaviour (v1.23)

2010-01-04 Thread Spyros Tsiolis

Hello people,

I've had a strange XMail behaviour the last couple of days.
Server was (I've upgraded it, please read on) a slackware 12.2
box with XMail v1.23.

People for this specific box started complaining that they send mail
from their MUAs but never receive anything or their intended
receipients.

That was the absolute truth. I've had a quick hunt on the logs and
found nothing. 
BTW, I have to XMail logs to look at. This is really weird also.

Then, without knowing what else to do since this was a live
system that mis-behaved, I stopped XMail process and started
a quick upgrade from v1.23 to v1.26.

After that everything worked like before.
However, I find this most suspicious.

Would anyone have any idea what I should check ?
Maybe the executable got corrupted or changed in any way ?

Also, how would someone configure XMail so to receive logs from
it (XMail) somewhere on the hard drive ?

Any help would be appreciated,

Thank you in advance all,

S. Tsiolis


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Re: [xmail] strange Xmail behaviour (v1.23)

2010-01-04 Thread Davide Libenzi
On Mon, 4 Jan 2010, Spyros Tsiolis wrote:

 Hello people,
 
 I've had a strange XMail behaviour the last couple of days.
 Server was (I've upgraded it, please read on) a slackware 12.2
 box with XMail v1.23.

1.23?!?
I wasn't even born when 1.23 came out! :)



 People for this specific box started complaining that they send mail
 from their MUAs but never receive anything or their intended
 receipients.
 
 That was the absolute truth. I've had a quick hunt on the logs and
 found nothing.

Do you know what/how to look for?  When XMail gets a message from the MUA, 
an SMTP log entry is generated, with a unique message ID.  When XMail 
delivers the message to a remote MTA, you find an entry in the SMAIL log, 
with the same message ID.
When the message leaves the XMail domain, it is up to the remote MTA to 
notify XMail if something goes wrong.
Without a customer telling you a specific date and a recipient of a 
missing email, you can dig inside the logs, you will not be able to 
assert anything by simply looking at the logs.



- Davide


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Re: [xmail] strange Xmail behaviour (v1.23)

2010-01-04 Thread David Lord
On 4 Jan 2010 at 15:05, Spyros Tsiolis wrote:

 
 Hello people,
 
 I've had a strange XMail behaviour the last couple of days.
 Server was (I've upgraded it, please read on) a slackware 12.2
 box with XMail v1.23.
 
 People for this specific box started complaining that they send 
mail
 from their MUAs but never receive anything or their intended
 receipients.
 

1.26/1.27pre swapping over a few times but now 1.27pre10.

spamassassin rules not updated?

check spam folders etc

That's only problem I've heard of, year  2009,  but not had 
any adverse impact for me as I have high threshold but I did 
check and noted all spam scores were higher until sa rules
were updated.


 That was the absolute truth. I've had a quick hunt on the logs and
 found nothing. BTW, I have to XMail logs to look at. This is really
 weird also.

Other possibility is you lost internet connection for a while
and mails are still queued to go out or have been frozen.

Do a scan of your spool file or use ctrclnt to check

Frozen messages I have and checked are delivery failures
and running frozsubmit sometimes clears some/all or does
nothing if mails are misaddressed.

 
 Then, without knowing what else to do since this was a live
 system that mis-behaved, I stopped XMail process and started
 a quick upgrade from v1.23 to v1.26.
 
 After that everything worked like before.
 However, I find this most suspicious.
 
 Would anyone have any idea what I should check ?
 Maybe the executable got corrupted or changed in any way ?

On NetBSD there is a security report between file changes
and I also have a copy of each MailRoot/bin that I have 
updated and recently run md5 against to check nothing 
changed.

 
 Also, how would someone configure XMail so to receive logs from it
 (XMail) somewhere on the hard drive ?

Look at the docs that give the commandline options which
have those for debugging listed. I have masses of logs in 
/var/MailRoot/logs/ and find them very useful at times.

I think Davide prefers the xmail options all to be in commandline
whilst I'd prefer an xmail.conf but it's not that important an
issue for me. My commandline options are set in /etc/rc.d/xmail
but on linux I've no idea.

 
 Any help would be appreciated,
 
 Thank you in advance all,
 

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Re: [xmail] strange Xmail behaviour (v1.23)

2010-01-04 Thread Davide Libenzi
On Mon, 4 Jan 2010, David Lord wrote:

 I think Davide prefers the xmail options all to be in commandline
 whilst I'd prefer an xmail.conf but it's not that important an
 issue for me. My commandline options are set in /etc/rc.d/xmail
 but on linux I've no idea.

Let me be clear again on that.
People wanted command line arguments inside the server.tab file, which is 
NOT the place from them. Command line arguments are parsed one at program 
startup, and changing them after that results in nothing, since the 
actions and configuration that are driven by them, are only performed at 
boot time.
The server.tab file has, and had always been, a configuration file whose 
options can be changed at any time, and immediately after are they visible 
to the user.
The server.tab file is NOT the correct place for command line options.
Another file, like conf.tab or something, might be. Although do you really 
need an extra file to pass comand line options, when you have the 
environment (on Unix) and the registry (on Windows)?


- Davide


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Re: [xmail] strange Xmail behaviour (v1.23)

2010-01-04 Thread Spyros Tsiolis


Hi again Davide,

 
 1.23?!?
 I wasn't even born when 1.23 came out! :)

:-) Yes, yes, we should upgrade to the latest version when available.
I know. 


  People for this specific box started complaining that they send mail
  from their MUAs but never receive anything or their intended
  receipients.
  
  That was the absolute truth. I've had a quick hunt on the logs and
  found nothing.
 
 Do you know what/how to look for?  When XMail gets a message from the MUA, 

No , I don't know what to look for . That's the nacked truth.

 an SMTP log entry is generated, with a unique message ID.  When XMail 
 delivers the message to a remote MTA, you find an entry in the SMAIL log, 
 with the same message ID.

But _this_ I know :-)

 When the message leaves the XMail domain, it is up to the remote MTA to 
 notify XMail if something goes wrong.
 Without a customer telling you a specific date and a recipient of a 
 missing email, you can dig inside the logs, you will not be able to 
 assert anything by simply looking at the logs.

I _did_ check the system though, but sending a couple of e-mail message
back and forth from web-based mail addresses (like this one). Nothing
came through and I noticed that whatever I tried to send from the 
problematic domain didn't get out of the LAN.

 
 
 
 - Davide
 
 
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Re: [xmail] strange Xmail behaviour (v1.23)

2010-01-04 Thread Davide Libenzi
On Mon, 4 Jan 2010, Spyros Tsiolis wrote:

 
 Hi again Davide,
 
 
  1.23?!?
  I wasn't even born when 1.23 came out! :)
 
 :-) Yes, yes, we should upgrade to the latest version when available.
 I know.
 
 
   People for this specific box started complaining that they send mail
   from their MUAs but never receive anything or their intended
   receipients.
  
   That was the absolute truth. I've had a quick hunt on the logs and
   found nothing.
 
  Do you know what/how to look for? When XMail gets a message from the MUA,
 
 No , I don't know what to look for . That's the nacked truth.
 
  an SMTP log entry is generated, with a unique message ID. When XMail
  delivers the message to a remote MTA, you find an entry in the SMAIL log,
  with the same message ID.
 
 But _this_ I know :-)
 
  When the message leaves the XMail domain, it is up to the remote MTA to
  notify XMail if something goes wrong.
  Without a customer telling you a specific date and a recipient of a
  missing email, you can dig inside the logs, you will not be able to
  assert anything by simply looking at the logs.
 
 I _did_ check the system though, but sending a couple of e-mail message
 back and forth from web-based mail addresses (like this one). Nothing
 came through and I noticed that whatever I tried to send from the
 problematic domain didn't get out of the LAN.

Messages do not disappear, unless there is some hardware or OS problem.
If you send a message, *and* the message is accepted by XMail, than the 
message is either in the spool (and you have the slog for it), or you'll 
find an entry for it leaving the system in the SMAIL log.



- Davide


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Re: [xmail] strange Xmail behaviour (v1.23)

2010-01-04 Thread David Lord
On 4 Jan 2010 at 9:27, Davide Libenzi wrote:

 On Mon, 4 Jan 2010, David Lord wrote:
 
  I think Davide prefers the xmail options all to be in commandline
  whilst I'd prefer an xmail.conf but it's not that important an
  issue for me. My commandline options are set in /etc/rc.d/xmail
  but on linux I've no idea.
 
 Let me be clear again on that.
 People wanted command line arguments inside the server.tab file, which is 
 NOT the place from them. Command line arguments are parsed one at program 
 startup, and changing them after that results in nothing, since the 
 actions and configuration that are driven by them, are only performed at 
 boot time.
 The server.tab file has, and had always been, a configuration file whose 
 options can be changed at any time, and immediately after are they visible 
 to the user.
 The server.tab file is NOT the correct place for command line options.
 Another file, like conf.tab or something, might be. Although do you really 
 need an extra file to pass comand line options, when you have the 
 environment (on Unix) and the registry (on Windows)?

I see that point very well and agree with it, it's just
that to me /etc/rc.d/ seems a strange and forgetable
place for configuration options. It's easy enough to 
arrange to pick up the commandline parameters from 
rc.conf or rc.local though so I might try that.


cheers

David

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