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1. Honeywell Aerospace Takes Customer Service to the Next Level with Siebel Systems http://searchDatabase.com/r/0,,37442,00.htm?track=NL-255&ad=503934 2. Universal Customer Master http://searchDatabase.com/r/0,,37443,00.htm?track=NL-255&ad=503934 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Honeywell Aerospace Takes Customer Service to the Next Level with Siebel Systems Sponsored by: Siebel ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ This white paper presents a unique case study on how one company was able to consolidate customer information across its organization. In doing so, they transformed it into actionable intelligence and achieved improved customer satisfaction. Download now and learn best practices from this enterprise-wide CRM system implementation study, including: ** Tips on how best to take corrective actions for continuous product and process improvements ** Ways to increase service request closure rate ** Methods to improve identification of system product issues and more Download here: http://searchDatabase.com/r/0,,37442,00.htm?track=NL-255&ad=503934 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Universal Customer Master Sponsored by: Siebel ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ This white paper discusses the best practices in customer service while depicting how important customer satisfaction is to running a successful business. Download this white paper to learn: ** Why creating a customer master file is a critical step in building a customer-driven enterprise ** The limits of existing approaches to customer satisfaction ** The benefits of Siebel's best-in-class customer master solution while offering the lowest total cost of ownership. Download here: http://searchDatabase.com/r/0,,37443,00.htm?track=NL-255&ad=503934 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ SEARCHDATABASE.COM WHITE PAPER LIBRARY ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Browse hundreds of white papers by author, keyword or topics. Visit the SearchDatabase.com White Paper Library today: http://SearchDatabase.com/whitepapers?track=NL-255&ad=503934 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ::::::::::::::::::::: ABOUT THIS NEWSLETTER :::::::::::::::::::::: This e-newsletter is published by SearchDatabase.com, a targeted Web site from TechTarget, the most targeted IT media and events company. TechTarget offers magazines, Web sites, e-newsletters, Webcasts and conferences for enterprise IT professionals. Copyright 2005 TechTarget. All rights reserved. _____________________________________________________________________ To unsubscribe from "White Paper Alerts": Go to unsubscribe: http://SearchDatabase.com/u?cid=503934&lid=485169&track=NL-255 Please note, unsubscribe requests may take up to 24 hours to process; you may receive additional mailings during that time. A confirmation e-mail will be sent when your request has been successfully processed. Contact us: SearchDatabase Member Services 117 Kendrick Street, Suite 800 Needham, MA 02494