Hi Matthew - I'm not sure I am following what you are asking for. Are you wanting to create a custom HTML form that a user can fill out which results in a service request being created on submission?
If so, the way to do that is to create a either a web service or an ASP.Net page that takes the submission of the data from the form and uses the SCSM SDK to create the service request in the database. Alternatively, you could take a look at the various HTML-based self-service portals that are coming out from partners such as Cireson or Sylliance. These portals consume the service catalog configuration you already have in SCSM and just display the content/forms in an HTML-based portal instead of the Microsoft SharePoint/Silverlight one. From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Matthew Marr Sent: Friday, December 6, 2013 9:18 AM To: servman@lists.myitforum.com Subject: [servman] SSP Forms using HTML or InfoPath Hello, I remember seeing a post about using HTML or InfoPath forms, but I did not bookmark it (silly, I know). I cannot find it via Google or Bing (embarrassing, I know). I believe Travis mentioned it in an article. Does anyone have the URL? Does anyone know if it is possible on the SSP to have a user fill out a pre-defined HTML form in place of a standard SR? I know I can use the User Inputs, but then I have to create an SR template to map all the User Inputs to new fields. Since this is already built on the HTML form, I would like to use it instead. I know I can have the user go directly to a form (via Ketan Ghelani's post), but this doesn't help our situation specifically (although it makes it a bit easier). Thanks, Matthew Matthew J. Marr Enterprise Application Management Office of Information Technology The University of Texas at San Antonio One UTSA Circle San Antonio, Texas 78249 office: 210-458-7271 matthew.m...@utsa.edu<mailto:matthew.m...@utsa.edu>
