That's a problem installing the SGD client on the users' *local* system,
rather than the published applications. What client is your customer
using?
Some older versions of SGD may experience this problems on, for example,
Ubuntu, or Mac, or Open Solaris - most often, I think, it's a missing
libXm.so library - what version of SGD are you using?
Rick
Christian Andersson wrote:
Hi there,
The company I work for are using Secure Global desktop to deliver an
application to different customers,
Now, the problem I have is the following, one of our customers are
using windows 2007 terminal server to access the internet (and then
also our sgd server) but sofar they have not been able to start the
application via sgd.
the problem is that when they sirf to our application and logg in (via
sgd wetbtop session) they get the following error
Error - TCC Helper
Cannot connect the Tarantella Client Component on port 0
Now, searching google, etc I can find many reports similiar to this,
except that none of them have port 0 (they all have other port numbers)
and from what I can see this is ALL related to roaming profiles (users
on that terminal server that do not have roaming profiles
I have also followed the procedure defiend in this document
http://docs.sun.com/source/820-2550/sgd_client.html#roaming regarding
roaming profiles but still no luck.
from what I understood from someone else tsting this it might also
have somthign todo with some listener file, but I´m not sure about
this one..
Is there anyone that has experienced something similiar that can help me?
/Christian Andersson
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