On Saturday, February 19, 2005, 1:28:14 PM, Dave wrote: DK> I am all in favor of a SUPPORT list to announce timely DK> notifications of problems. solutions and/or changes to your DK> product or services. However, the threads I"ve been seeing here DK> lately are 'iMail' specific or involve theoretical discussion of DK> improving iMail performance via a Gateway product using IIS's SMTP DK> engine. These discussions have absolutely nothing to do with the DK> "support" of your product in it's current offerings, nor my server DK> of choice. DK> As a new customer.... Might I request that you setup a separate list for DK> discussion, development, beta, theoretical or iMail issues? If not, then I DK> too will also ask to be removed from this list. DK> Thanks in advance for your consideration.
On this list I hope to provide not only support and announcements but also to foster a community around all of the related issues - often there are things to be learned from other platforms or related discussions - even the theoretical ones. From my perspective the IIS SMTP engine discussion covers a wide range and is on topic. For example, this is how MS Exchange could be supported directly. It is my goal to see SNF available and used well on as many platforms as possible. That said, we do have many IMail users here so those topics are frequent as are Declude discussions. In the end though, there are a lot of people here - most of whom are dealing with problems and issues that are related to spam, email services, and related technologies such as DNS, server performance, networks & security, etc. In my view, this community is invaluable and provides an enriched level of support on all issues by sharing experiences and additional perspectives. I would be sorry to see you go, but certainly I understand if this is not a forum you want to follow. Instructions for (un)subscribing to this list are on our help page as indicated in the tag line of these messages. http://www.sortmonster.com/MessageSniffer/Help/Help.html If you do decide to leave this list then please remember to check our web site regularly for any important announcements - we put them in our news section. Support is also available through our support@ address, of course, though I may refer back to this list if I get stumped ;-). Thanks, _M This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
