On Tuesday, March 15, 2005, 1:36:31 PM, Rick wrote: RH> All of a sudden today Sniffer has started taking emails sent between users RH> within a single domain and putting them in our hold system. Any ideas why RH> this might happen and also how I can add a rule so that does not become a RH> problem on snifer for other domains?
RH> Thank you for the help in advance. RH> Rick Hogue We will need to know the rule ID(s) that are causing the problem so that we can make an adjustment. Also, once you've identified the rule ID by matching the message to it's log entry (or entries) in the sniffer log you can enter the rule ID into your .cfg file as a rule-panic entry. This will immediately turn off that rule for your system while we track down the rule and make adjustments to your rulebase. What you are looking for here is the rule panic procedure: http://www.sortmonster.com/MessageSniffer/Help/FalsePositivesHelp.html#RulePanic Hope this helps, _M This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
