Quote/"raises friday beer to Stephen and this list for all of the
support the last.... 1.5 decades/
/Rob//"/
We are the Softimage support !
O
Le 08/02/2013 18:32, Rob Chapman a écrit :
and do you really think they will implement things any better once
this is all on the cloud??
It hasnt been a stellar track record so far in regards to customer
satisfaction in my opinion :D
XTFX here in London are ok (no need to Fax and are accommodating and
helpful with licenses but most importantly not arrogant) but yeah Ive
never once asked a support question to them. Not whilst Stephen Blair
was gainfully employed at Softimage - they just did not get the
opportunity to answer..!
raises friday beer to Stephen and this list for all of the support the
last.... 1.5 decades!
Rob
On 8 February 2013 17:02, Paul Griswold
<pgrisw...@fusiondigitalproductions.com
<mailto:pgrisw...@fusiondigitalproductions.com>> wrote:
Yeah $100 late fee (though thanks to Manny & friends at AD they've
dropped that). And now I'm locked out of the Customer Portal
until I send my check and signed contract back to the reseller.
Honestly, as much as people bitch at Adobe, the new Creative Cloud
system is very slick and works great. You pay monthly and get
access to everything with pretty much an update to something every
month. Autodesk just feels like such a huge dinosaur when these
things happen.
-Paul
On Fri, Feb 8, 2013 at 11:58 AM, Paul Griswold
<pgrisw...@fusiondigitalproductions.com
<mailto:pgrisw...@fusiondigitalproductions.com>> wrote:
Hehe - thanks Eric! And guess what beta I'm in the process of
setting up once again. Has anyone seen their latest demo with
Arnold running?
I need to email Paul & Helge ;-)
Paul
On Fri, Feb 8, 2013 at 11:50 AM, Eric Thivierge
<ethivie...@gmail.com <mailto:ethivie...@gmail.com>> wrote:
+1 to that Paul.
The concept of the reseller is ridiculous at this current
state of technology. I'm sure we'll see the usual
yammerings of the AD folks saying this is how it has
always been, resllers provide support (HAH!), they can
provide you with other software sales... blah blah blah.
It's an antiquated system that needs to go.
I'm sure the reseller gets to skim a bit off of the cost
that you pay to make money too which is the worst thing.
Resellers do diddly squat, yet get to make money off of
it. Anyone want to go into business? :P
Also any company still working off fax machines these days
to receive these signed documents are oblivious to the
fact that there is no reason for it to need to be faxed.
Scanners people, their the latest and greatest technology!
The 3% fee is also just a way for the company to make some
more money. I understand handling credit cards does cost
some money but for a company that has to deal with yearly
sales that probably extend passed $100k 3% is a ridiculous
amount to charge.
You're not alone Paul. Btw, I don't think Fabric has
resellers.
--------------------------------------------
Eric Thivierge
http://www.ethivierge.com
