I am having an issue with one of our clients sending us an email. Spamdyke
does very well with everyone else except this one domain and it blocks or
stops all mail from them. I have had to disable spamdyke because of this.
I have white listed the ip address, but it did not help. Can anyone give
me any other ideas on what to do or look for? I have included a portion
of the log and my spamdyke configuration file.

Thanks in advance
Ron

Information from smtp log:

@400000004dee4249107d002c tcpserver: end 14525 status 0
@400000004dee4249107d2b24 tcpserver: status: 0/100
@400000004dee4249139753d4 tcpserver: status: 1/100
@400000004dee42491397869c tcpserver: pid 14628 from 64.58.208.13
@400000004dee424913979e0c tcpserver: ok 14628 
mail2.nsii.net:65.116.220.139:25 :64.58.208.13::64793
@400000004dee424916766784 spamdyke[14628]: 
DEBUG(filter_rdns_missing()@filter.c:897): checking for missing rDNS; 
rdns: mail-out-01.healthways.com
@400000004dee424916769e34 spamdyke[14628]: 
DEBUG(filter_ip_in_rdns_cc()@filter.c:928): checking for IP in rDNS 
+country code; rdns: mail-out-01.healthways.com
@400000004dee42491676b5a4 spamdyke[14628]: 
DEBUG(filter_rdns_whitelist_file()@filter.c:1005): searching rDNS 
whitelist file(s); rdns: mail-out-01.healthways.com
@400000004dee42491676f424 spamdyke[14628]: 
DEBUG(filter_rdns_blacklist_file()@filter.c:1108): searching rDNS 
blacklist file(s); rdns: mail-out-01.healthways.com
@400000004dee42491677fdc4 spamdyke[14628]: 
DEBUG(filter_ip_whitelist()@filter.c:1176): searching IP whitelist 
file(s); ip: 64.58.208.13
@400000004dee424916780d64 spamdyke[14628]: FILTER_WHITELIST_IP ip: 
64.58.208.13 file: /etc/spamdyke/whitelist_ip(2)
@400000004dee42c30e44ea7c spamdyke[14628]: TIMEOUT from: (unknown) to: 
(unknown) origin_ip: 64.58.208.13 origin_rdns: 
mail-out-01.healthways.com auth: (unknown) encryption: TLS reason: TIMEOUT

My spamdyke configuration file:

#dns-blacklist-entry=zombie.dnsbl.sorbs.net
#dns-blacklist-entry=dul.dnsbl.sorbs.net
#dns-blacklist-entry=bogons.cymru.com
dns-blacklist-entry=zen.spamhaus.org
dns-blacklist-entry=bl.spamcop.net
graylist-dir=/var/spamdyke/graylist
graylist-level=always
graylist-max-secs=2678400
graylist-min-secs=180
connection-timeout-secs=3600
greeting-delay-secs=5
idle-timeout-secs=120
ip-blacklist-file=/etc/spamdyke/blacklist_ip
ip-in-rdns-keyword-blacklist-file=/etc/spamdyke/blacklist_keywords
ip-in-rdns-keyword-whitelist-file=/etc/spamdyke/whitelist_keywords
ip-whitelist-file=/etc/spamdyke/whitelist_ip
local-domains-file=/var/qmail/control/rcpthosts
log-level=debug
log-target=stderr
max-recipients=50
#policy-url=http://my.policy.explanation.url/
rdns-blacklist-file=/etc/spamdyke/blacklist_rdns
rdns-whitelist-file=/etc/spamdyke/whitelist_rdns
recipient-blacklist-file=/etc/spamdyke/blacklist_recipients
recipient-whitelist-file=/etc/spamdyke/whitelist_recipients
reject-empty-rdns
reject-ip-in-cc-rdns
reject-missing-sender-mx
reject-unresolvable-rdns
sender-blacklist-file=/etc/spamdyke/blacklist_senders
sender-whitelist-file=/etc/spamdyke/whitelist_senders
tls-certificate-file=/var/qmail/control/servercert.pem
tls-level=smtp
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