Hello,

On Mon, Jan 22, 2024 at 04:07:26PM +0100, Benoit Panizzon via swinog wrote:
> I am aware, Microsoft Office365 customer service blames this on us
> 'falsely and for no reason' blocking email from those ip addresses, and
> when presented with Evidence of what happened, they close the case with
> 'issue solved' which was never the case.

I see, here you can see a more detailed feedback (mostly from users though):

   
https://answers.microsoft.com/en-us/outlook_com/forum/all/microsoft-outlook-365-server-blacklisted-by-spam/851d8fc4-11b9-445a-860b-1704897a02b2

A customer of mine was hit with his problem, and I suggested work-arounds and to
show the customer customer's the extent of the problem.

The obvious solution would be that everyone gets a Microsoft hosted mail
service and drops independant service providers :)

NB: apart from the joke, it gets every day more complicated to manage an
    independant SMTP provider, notably due to a very feelable concentration
    of individuals, but also enterprises within one or two GAFAMs: unfortunately
    we no longer live in an Internet world where we can say "Microsoft is 
irrelevant":
    most universities and enterprises seem to have been lurred there.
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