Which action are you in, executeNew(), executeCreate(), executeEdit()
or any other one?
The thing in general is that the defaults are used for filling the
widgets with default data when you render the form for displaying it
to the user. It's not taken into the object itself when you are about
to save the object (e.g. as a consequence from a submit by the user).
My personal solution here to set the data directly into the form's
object:
$supportTicket = $this->form->getObject();
$supportTicket->set('customer_id', $this->getUser()-
>getAttribute('customer_id'));
// there are alternatives to this setter function, but this one
should work for sure
Hope that helps, RAPHAEL
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