Please provide the information described here:
https://wiki.ubuntu.com/DebuggingPrintingProblems, especially the
apport-collect information if you are using Ubuntu Jaunty (9.04) or the
output of the printingbuginfo script for <= Ubuntu Intrepid (8.10) AND
your cups error_log with LogLevel=debug activated.
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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cups doesn't delete print jobs
https://bugs.launchpad.net/bugs/378715
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