Public bug reported: AMD64, Delta66 audio card, ubuntu 9.10
Audio worked perfectly in 9.04 and fails upon upgrade. https://help.ubuntu.com/community/SoundTroubleshootingProcedure .. OK. Here we go. 1) Alsa upgrade -- check 2) terminal -- check 3) wget -O alsa-info.sh http://212.20.107.51/alsa-info.sh and bash alsa-info.sh --pastebin http://pastebin.ca/1605557 4) (long command) Your ALSA information is located at http://pastebin.ca/1605557 Please inform the person helping you. wil...@wilson-desktop:~$ cat /proc/asound/cards; sudo aptitude install gnome-alsamixer asoundconf-gtk alsa-utils flashplugin-nonfree-extrasound; asoundconf list; aplay -l; sudo lshw -C sound; ls -lart /dev/snd; cat /dev/sndstat; lspci -nn; sudo which alsactl; lsmod | grep snd 0 [M66 ]: ICE1712 - M Audio Delta 66 M Audio Delta 66 at 0xb800, irq 17 Reading package lists... Done Building dependency tree Reading state information... Done Reading extended state information Initializing package states... Done Couldn't find any package whose name or description matched "flashplugin-nonfree-extrasound" Couldn't find any package whose name or description matched "flashplugin-nonfree-extrasound" No packages will be installed, upgraded, or removed. 0 packages upgraded, 0 newly installed, 0 to remove and 1 not upgraded. Need to get 0B of archives. After unpacking 0B will be used. Writing extended state information... Done Reading package lists... Done Building dependency tree Reading state information... Done Reading extended state information Initializing package states... Done asoundconf: command not found **** List of PLAYBACK Hardware Devices **** card 0: M66 [M Audio Delta 66], device 0: ICE1712 multi [ICE1712 multi] Subdevices: 0/1 Subdevice #0: subdevice #0 *-multimedia description: Multimedia audio controller product: ICE1712 [Envy24] PCI Multi-Channel I/O Controller vendor: VIA Technologies Inc. physical id: 7 bus info: p...@0000:01:07.0 version: 02 width: 32 bits clock: 33MHz capabilities: pm bus_master cap_list configuration: driver=ICE1712 latency=32 resources: irq:17 ioport:b800(size=32) ioport:b400(size=16) ioport:b000(size=16) ioport:ac00(size=64) total 0 crw-rw----+ 1 root audio 116, 2 2009-10-08 15:15 timer crw-rw----+ 1 root audio 116, 3 2009-10-08 15:15 seq crw-rw----+ 1 root audio 116, 6 2009-10-08 15:15 controlC0 drwxr-xr-x 2 root root 60 2009-10-08 15:15 by-path drwxr-xr-x 3 root root 160 2009-10-08 15:15 . crw-rw----+ 1 root audio 116, 4 2009-10-08 15:51 pcmC0D0p crw-rw----+ 1 root audio 116, 5 2009-10-08 15:51 pcmC0D0c drwxr-xr-x 16 root root 3740 2009-10-08 16:44 .. Sound Driver:3.8.1a-980706 (ALSA v1.0.20 emulation code) Kernel: Linux wilson-desktop 2.6.31-12-generic #41-Ubuntu SMP Wed Oct 7 19:37:12 UTC 2009 x86_64 Config options: 0 Installed drivers: Type 10: ALSA emulation Card config: M Audio Delta 66 at 0xb800, irq 17 Audio devices: 0: ICE1712 multi (DUPLEX) Synth devices: NOT ENABLED IN CONFIG Midi devices: NOT ENABLED IN CONFIG Timers: 31: system timer Mixers: 0: ICE1712 - multitrack 00:00.0 Memory controller [0580]: nVidia Corporation CK804 Memory Controller [10de:005e] (rev a4) 00:01.0 ISA bridge [0601]: nVidia Corporation CK804 ISA Bridge [10de:0050] (rev f1) 00:01.1 SMBus [0c05]: nVidia Corporation CK804 SMBus [10de:0052] (rev a2) 00:02.0 USB Controller [0c03]: nVidia Corporation CK804 USB Controller [10de:005a] (rev a2) 00:02.1 USB Controller [0c03]: nVidia Corporation CK804 USB Controller [10de:005b] (rev a4) 00:06.0 IDE interface [0101]: nVidia Corporation CK804 IDE [10de:0053] (rev f3) 00:07.0 IDE interface [0101]: nVidia Corporation CK804 Serial ATA Controller [10de:0054] (rev f3) 00:08.0 IDE interface [0101]: nVidia Corporation CK804 Serial ATA Controller [10de:0055] (rev f3) 00:09.0 PCI bridge [0604]: nVidia Corporation CK804 PCI Bridge [10de:005c] (rev f2) 00:0a.0 Bridge [0680]: nVidia Corporation CK804 Ethernet Controller [10de:0057] (rev f3) 00:0b.0 PCI bridge [0604]: nVidia Corporation CK804 PCIE Bridge [10de:005d] (rev f3) 00:0c.0 PCI bridge [0604]: nVidia Corporation CK804 PCIE Bridge [10de:005d] (rev f3) 00:0d.0 PCI bridge [0604]: nVidia Corporation CK804 PCIE Bridge [10de:005d] (rev f3) 00:0e.0 PCI bridge [0604]: nVidia Corporation CK804 PCIE Bridge [10de:005d] (rev a3) 00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration [1022:1100] 00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map [1022:1101] 00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller [1022:1102] 00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control [1022:1103] 01:01.0 FireWire (IEEE 1394) [0c00]: VIA Technologies, Inc. VT6306 Fire II IEEE 1394 OHCI Link Layer Controller [1106:3044] (rev c0) 01:07.0 Multimedia audio controller [0401]: VIA Technologies Inc. ICE1712 [Envy24] PCI Multi-Channel I/O Controller [1412:1712] (rev 02) 05:00.0 VGA compatible controller [0300]: nVidia Corporation G96 [GeForce 9500 GT] [10de:0640] (rev a1) /sbin/alsactl snd_ice1712 69572 2 snd_ice17xx_ak4xxx 4320 1 snd_ice1712 snd_ak4xxx_adda 9472 2 snd_ice1712,snd_ice17xx_ak4xxx snd_cs8427 9376 1 snd_ice1712 snd_ac97_codec 125720 1 snd_ice1712 snd_pcm_oss 44704 0 snd_mixer_oss 18976 1 snd_pcm_oss snd_pcm 93160 4 snd_ice1712,snd_ac97_codec,snd_pcm_oss snd_page_alloc 10928 1 snd_pcm ac97_bus 2176 1 snd_ac97_codec snd_i2c 6464 2 snd_ice1712,snd_cs8427 snd_mpu401_uart 8480 1 snd_ice1712 snd_seq_dummy 3460 0 snd_seq_oss 33440 0 snd_seq_midi 8192 0 snd_rawmidi 27360 2 snd_mpu401_uart,snd_seq_midi snd_seq_midi_event 8448 2 snd_seq_oss,snd_seq_midi snd_seq 60608 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event snd_timer 26992 2 snd_pcm,snd_seq snd_seq_device 8308 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq snd 77096 17 snd_ice1712,snd_ak4xxx_adda,snd_cs8427,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_i2c,snd_mpu401_uart,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device soundcore 9088 1 snd 5) yes... posted (above) 6) Experiment with the audio settings in gnome-alsamixer and asoundconf-gtk until you get sound (hopefully) Tried it (* several times) See: http://ubuntuforums.org/newreply.php?do=newreply&noquote=1&p=8074382 (hmmmm... strange)... wil...@wilson-desktop:~$ asoundconf-gtk sh: /usr/bin/asoundconf: not found You need to make sure asoundconf is active! By default, asoundconf's configuration file is ~/.asoundrc.asoundconf and must be included in ~/.asoundrc. Open this file to make sure it is! 7) ... check. Make sure to set all channels to high volume levels in gnome-alsamixer. Make sure the different speakers (especially 'Front', 'Master', and 'PCM") are NOT muted and NOT set to low volume levels in gnome-alsamixer. 8) no sound -- speakers or headphones. 9) The sys boots to ubuntu only. 10) not sure how this works 11) theme = 'no sound' 12) same result -- no sound. 13) If you happen to have two sound-cards installed in your pc, one integrated into the motherboard and one inserted into a PCI slot, then try removing the PCI audio-card, reboot your pc and retest sound using only the motherboard's sound-chip. hmmm .. I wanted to avoid that. the sys worked just fine with 9.04 14) white box. AMD64 ** Affects: ubuntu Importance: Undecided Status: New -- no sound after upgrade (9.04->9.10). ubuntu AMD64 https://bugs.launchpad.net/bugs/446813 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs