Thanks for your report.
Could you try to open a terminal (applications>accessories>terminal) and type
the command:
sudo -i
That way we will verify if you user can execute commands as super user
or not.
** Changed in: ubuntu
Status: New => Incomplete
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In User Settings when I click Unlock it says "Could not authenticate" "An
unexpected error has occurred."
https://bugs.launchpad.net/bugs/363959
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