Public bug reported:
The Canon MX870 printer is connected via either wireless or wired
ethernet. It worked fine in Ubuntu 10.04 64-bit if one followed
workarounds available on various sites which basically involve
downloading Canon drivers from Canon, forcing the architecture on the
Canon drivers, then installing them.
In 12.04 this looks like it should no longer be required, since in 12.04
the MX870 is supposedly supported in Gutenprint and does show up in the
list of supported printers in CUPS. It is possible to add the MX870
and, for example, set it as the default printer and query status.
However, looking at the cups error_log reveals something very wrong:
W [13/Apr/2012:20:24:26 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:24:31 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:24:41 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:24:56 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:25:16 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:25:41 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:26:11 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:26:41 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:27:11 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:27:41 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:28:11 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:28:41 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:29:11 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:29:41 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:30:11 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:30:41 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:31:11 -0400] [Job 3] The printer is busy.
W [13/Apr/2012:20:31:41 -0400] [Job 3] The printer is busy.
Further, printing to the device of course does not work, since the
printer is never available. I have installed the ia32-multiarch
libraries since I know that Canon only ships 32-bit drivers, but that
did not help. I am very open to suggestions.
This is a fresh install of 12.04 64-bit. The mention above of forcing
the drivers into 10.04 was for a previous install, but this is a
completely fresh Ubuntu 12.04 64-bit installation.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.2-9ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic x86_64
ApportVersion: 2.0.1-0ubuntu2
Architecture: amd64
Date: Fri Apr 13 20:25:54 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120411)
Lpstat: device for mfc: socket://mfc.localnet:9100
MachineType: eMachines eMachines E525
Papersize: letter
PpdFiles: mfc: Canon PIXMA MX870 - CUPS+Gutenprint v5.2.8-pre1
ProcEnviron:
TERM=xterm
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-23-generic
root=/dev/mapper/sda2_crypt ro nomodeset quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/30/2009
dmi.bios.vendor: eMachines
dmi.bios.version: V3.03
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: eMachines E525
dmi.board.vendor: eMachines
dmi.board.version: V3.03
dmi.chassis.type: 10
dmi.chassis.vendor: eMachines
dmi.chassis.version: V3.03
dmi.modalias:
dmi:bvneMachines:bvrV3.03:bd11/30/2009:svneMachines:pneMachinesE525:pvrV3.03:rvneMachines:rneMachinesE525:rvrV3.03:cvneMachines:ct10:cvrV3.03:
dmi.product.name: eMachines E525
dmi.product.version: V3.03
dmi.sys.vendor: eMachines
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug precise
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https://bugs.launchpad.net/bugs/981290
Title:
Canon MX870 Printer Always Busy on Precise 12.04 64-Bit
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