apport information

** Description changed:

  When inserting a bu-ray disc in my blu-ray drive, the disc is not detected.
  Nothing is mounted, no icon on the desktop appears, although everything's 
fine with any CD and DVD.
  
  The laptop is a Sony VGN-NS190D
  
  Ubuntu :
  lsb_release -rd
  Description:  Ubuntu 10.04.3 LTS
  Release:      10.04
  
  Kernel :
  2.6.32-37-generic #81-Ubuntu SMP Fri Dec 2 20:32:42 UTC 2011 x86_64 GNU/Linux
  
  
  lshw | grep cdrom -A 10
  *-cdrom        
                  description: DVD-RAM writer
                  product: BD ROM BC-5500S
                  vendor: Optiarc
                  physical id: 1
                  bus info: scsi@1:0.0.0
                  logical name: /dev/cdrom
                  logical name: /dev/cdrw
                  logical name: /dev/dvd
                  logical name: /dev/dvdrw
                  logical name: /dev/scd0
                  logical name: /dev/sr0
                  version: 1.75
                  capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
                  configuration: ansiversion=5 status=nodisc
          *-serial UNCLAIMED
               description: SMBus
  
  Can anybody do something about this ?
  
  Thank you a lot in advance for your help on this bug.
  
  Arno
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC262 Analog [ALC262 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC262 Analog [ALC262 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  arno       4099 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xd4200000 irq 22'
     Mixer name : 'Realtek ALC262'
     Components : 'HDA:10ec0262,104d3700,00100302 
HDA:14f12c06,104d1700,00100000'
     Controls      : 18
     Simple ctrls  : 11
  DistroRelease: Ubuntu 10.04
  HibernationDevice: RESUME=UUID=4313a98c-f0bc-4dba-885f-2cbe9bdad3dd
  MachineType: Sony Corporation VGN-NS190D
  Package: linux (not installed)
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-37-generic 
root=UUID=f0d1a7f3-1d56-4db5-9cfa-7ce7f3c5f46b ro noquiet splash
  ProcEnviron:
   LANGUAGE=fr_CA:en
   LANG=fr_CA.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.32-37.81-generic 2.6.32.49+drm33.21
  Regression: No
  RelatedPackageVersions: linux-firmware 1.34.7
  Reproducible: Yes
  Tags: lucid  needs-upstream-testing
  Uname: Linux 2.6.32-37-generic x86_64
  UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev 
plugdev pulse-access sambashare scanner tape vboxusers video
  WpaSupplicantLog:
   
  dmi.bios.date: 07/09/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: R0190Y3
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrR0190Y3:bd07/09/2008:svnSonyCorporation:pnVGN-NS190D:pvrC6U08KAD:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: VGN-NS190D
  dmi.product.version: C6U08KAD
  dmi.sys.vendor: Sony Corporation
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
+ AplayDevices:
+  **** List of PLAYBACK Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: ALC262 Analog [ALC262 Analog]
+    Subdevices: 0/1
+    Subdevice #0: subdevice #0
+ ApportVersion: 2.0.1-0ubuntu7
+ Architecture: amd64
+ ArecordDevices:
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: ALC262 Analog [ALC262 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  arno       1971 F.... pulseaudio
+  /dev/snd/pcmC0D0p:   arno       1971 F...m pulseaudio
+ Card0.Amixer.info:
+  Card hw:0 'Intel'/'HDA Intel at 0xd4200000 irq 47'
+    Mixer name : 'Realtek ALC262'
+    Components : 'HDA:10ec0262,104d3700,00100302 
HDA:14f12c06,104d1700,00100000'
+    Controls      : 17
+    Simple ctrls  : 9
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=0a0deae7-0fc0-4334-91db-ba25c999083e
+ InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 
20120425-15:28
+ MachineType: Sony Corporation VGN-NS190D
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=fr_CA:fr
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=fr_CA.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic 
root=UUID=a8f6f4fc-f8cb-450b-94b7-059b796b3a95 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
+ RelatedPackageVersions:
+  linux-restricted-modules-3.2.0-24-generic N/A
+  linux-backports-modules-3.2.0-24-generic  N/A
+  linux-firmware                            1.79
+ SourcePackage: linux
+ Tags:  precise precise
+ Uname: Linux 3.2.0-24-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm lpadmin sambashare sudo
+ dmi.bios.date: 07/09/2008
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: R0190Y3
+ dmi.board.asset.tag: N/A
+ dmi.board.name: VAIO
+ dmi.board.vendor: Sony Corporation
+ dmi.board.version: N/A
+ dmi.chassis.asset.tag: N/A
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Sony Corporation
+ dmi.chassis.version: N/A
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrR0190Y3:bd07/09/2008:svnSonyCorporation:pnVGN-NS190D:pvrC6U08KAD:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
+ dmi.product.name: VGN-NS190D
+ dmi.product.version: C6U08KAD
+ dmi.sys.vendor: Sony Corporation

** Attachment added: "AcpiTables.txt"
   
https://bugs.launchpad.net/bugs/909007/+attachment/3145886/+files/AcpiTables.txt

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https://bugs.launchpad.net/bugs/909007

Title:
  I/O errors with Optiarc BD ROM BC-5500S

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