Tested on an up-to-date quantal vm, works fine here. Please check that
you don't have any xfhelp4.desktop file left by alacarte (or any other
menu editor) in .local.
** Changed in: xubuntu-default-settings (Ubuntu)
Status: New => Fix Released
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https://bugs.launchpad.net/bugs/1039117
Title:
Help menu item fails in Xubuntu
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