>> >> headphone jack, and headset jack, and a microphone jack
>>are you sure that it support headset jack ?
There are 3 multimedia jacks, all are 3.5mm: microphone(picture of microphone), 
headhpones/microphone-combo(picture of headhpones with microphone boom), and 
headphones(picture of headphones).

>>are you sure that it support headset jack ?
Yes

>>are there any hardware spec of your motherboard ?
What specific information are you needing?

>>does it support 5.1 by using the three audio jacks ?
Nope, the audio jacks are as listed above.

We were testing out some changing pins with David Henningsson's
hdajackretask util from alsa-utils, but have had no luck in getting it
working with that yet. Would be nice if the hdajackretask util could
automatically cycle through some different pin-profile settings, while
the user is listening on speakers, and then with headphones to help
settle the right pin settings.

I'm not entirely sure this is a pin setting issue, but since the sound
through built-in speakers and the built-in microphone works without
issue, it seems we are very close to getting sound to work through the
headphones and microphone jack.

related link for hda-jack-retask procedure I mentioned:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/960124/comments/6

Thanks for the help!

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https://bugs.launchpad.net/bugs/1267675

Title:
  [13.10] Alienware M14xR2 (CA0132) - External
  headphone/headset/microphone do not work when plugged in

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