Apparently this is a regression in the xhci code (USB3). If you connect
the device to a USB2 port (if you have one) or disable xHCI in the BIOS,
the problem is gone. Of course you get USB2 speeds as well.

Relevant bug reports:

"Bug#741989: linux: 3.13.5: known regression: "xHCI xhci_drop_endpoint called 
with disabled ep""
https://lists.debian.org/debian-kernel/2014/03/msg00153.html

"Bug 864866 - USB3 device randomly disconnecting while in use or not"
https://bugzilla.novell.com/show_bug.cgi?id=864866

"USB 3.0 corrupts NTFS disks"
https://forums.gentoo.org/viewtopic-t-963046-start-0.html

In a nutshell, 
1. when something goes bad, the first dmesg messages say

[ 3888.906845] usb 4-4: reset SuperSpeed USB device number 3 using xhci_hcd
[ 3888.923000] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with 
disabled ep ffff8801de04f680
[ 3888.923002] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with 
disabled ep ffff8801de04f6c0
(probably multiple times if keep using the drive)

2. Then, the drive is disconnected and reconnected again. If you have
the default setting to automount, you get many Nautilus windows opening
up.

[ 4676.122427] usb 4-4: USB disconnect, device number 3
[ 4676.490858] sd 6:0:0:0: [sdb] Synchronizing SCSI cache
[ 4676.490878] sd 6:0:0:0: [sdb]  
[ 4676.490879] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[ 4676.490934] usb 4-4: Set SEL for device-initiated U1 failed.
[ 4676.490935] usb 4-4: Set SEL for device-initiated U2 failed.

See http://blogs.msdn.com/b/usbcoreblog/archive/2012/07/13/common-
issues-in-usb-3-0-devices.aspx for more about "Set SEL".

3. After some more use, the device gives buffer I/O errors,

[ 5398.216920] Buffer I/O error on device sdb1, logical block 91570828
[ 5398.216933] Buffer I/O error on device sdb1, logical block 91570828
[ 5398.244440] Buffer I/O error on device sdb1, logical block 91570828


** Bug watch added: Novell/SUSE Bugzilla #864866
   https://bugzilla.novell.com/show_bug.cgi?id=864866

** Also affects: linux (Suse) via
   https://bugzilla.novell.com/show_bug.cgi?id=864866
   Importance: Unknown
       Status: Unknown

** Bug watch added: Debian Bug tracker #741989
   http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=741989

** Also affects: linux (Debian) via
   http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=741989
   Importance: Unknown
       Status: Unknown

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1271268

Title:
  174c:5106 1 TB External USB 3.0 Drive Fails to Automount through USB
  3.0 dock with XHCI Enabled

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1271268/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to