Public bug reported:

Trying the gnome session, the login process and gdm screen work perfectly, but 
then in gnome shell, I get a very scaled up interface that is completely 
unusable.
Even the mouse cursor size is like 1/4 of the screen's size

Instead, logging back to Unity, the interface shows up with the correct,
usual scaling dimensions

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.24.2-0ubuntu7
ProcVersionSignature: Ubuntu 4.11.0-10.15-generic 4.11.8
Uname: Linux 4.11.0-10-generic x86_64
ApportVersion: 2.20.5-0ubuntu5
Architecture: amd64
CurrentDesktop: Unity:Unity7
Date: Wed Jul 19 09:23:06 2017
DisplayManager: gdm3
EcryptfsInUse: Yes
GsettingsChanges:
 b'org.gnome.shell' b'favorite-apps' b"['chromium-browser.desktop', 
'org.gnome.Nautilus.desktop', 'org.gnome.Terminal.desktop', 
'update-manager.desktop', 'skypeforlinux.desktop', 'slack.desktop', 
'virtualbox.desktop', 'popcorn-time.desktop', 
'chrome-hmjkmjkepdijhoojdojkdfohbdgmmhki-Profile_2.desktop', 
'pcgarage_py.desktop']"
 b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
 b'org.gnome.desktop.interface' b'scaling-factor' b'uint32 1'
InstallationDate: Installed on 2012-11-25 (1696 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120627)
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-shell (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug artful

** Description changed:

- Trying the gnome session, the login process and gdm screen work perfectly, 
but then in gnome shell, I get a very scaled up interface that is completely 
unusable. 
+ Trying the gnome session, the login process and gdm screen work perfectly, 
but then in gnome shell, I get a very scaled up interface that is completely 
unusable.
  Even the mouse cursor size is like 1/4 of the screen's size
+ 
+ Instead, logging back to Unity, the interface shows up with the correct,
+ usual scaling dimensions
  
  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: gnome-shell 3.24.2-0ubuntu7
  ProcVersionSignature: Ubuntu 4.11.0-10.15-generic 4.11.8
  Uname: Linux 4.11.0-10-generic x86_64
  ApportVersion: 2.20.5-0ubuntu5
  Architecture: amd64
  CurrentDesktop: Unity:Unity7
  Date: Wed Jul 19 09:23:06 2017
  DisplayManager: gdm3
  EcryptfsInUse: Yes
  GsettingsChanges:
-  b'org.gnome.shell' b'favorite-apps' b"['chromium-browser.desktop', 
'org.gnome.Nautilus.desktop', 'org.gnome.Terminal.desktop', 
'update-manager.desktop', 'skypeforlinux.desktop', 'slack.desktop', 
'virtualbox.desktop', 'popcorn-time.desktop', 
'chrome-hmjkmjkepdijhoojdojkdfohbdgmmhki-Profile_2.desktop', 
'pcgarage_py.desktop']"
-  b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
-  b'org.gnome.desktop.interface' b'scaling-factor' b'uint32 1'
+  b'org.gnome.shell' b'favorite-apps' b"['chromium-browser.desktop', 
'org.gnome.Nautilus.desktop', 'org.gnome.Terminal.desktop', 
'update-manager.desktop', 'skypeforlinux.desktop', 'slack.desktop', 
'virtualbox.desktop', 'popcorn-time.desktop', 
'chrome-hmjkmjkepdijhoojdojkdfohbdgmmhki-Profile_2.desktop', 
'pcgarage_py.desktop']"
+  b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
+  b'org.gnome.desktop.interface' b'scaling-factor' b'uint32 1'
  InstallationDate: Installed on 2012-11-25 (1696 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120627)
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

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https://bugs.launchpad.net/bugs/1705156

Title:
  gnome-shell interface shows up extremely scaled up

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