Public bug reported:
Hi,
On an Asus X451MA running Linux Mint 18.3 (Ubuntu 16.04.3), last kernel
update from 4.15.0-55 to 4.15.0-58 prevents it from booting: it hangs at
the beginning of boot.
I tested with kernel 4.15.0-59 from "xenial-proposed" and with a live
image of Ubuntu 18.04.2 and the issue remains. I could not test with a
more recent kernel on this same install because it requires libssl1.1
that is not available in the Xenial repositories. I suppose it does not
help, but a picture from live Ubuntu 18.04.2 is attached.
I will provide more information with apport very soon.
Do not hesitate to ask if I can provide other details or test other
versions / parameters.
Regards,
Yvan
---
ApportVersion: 2.20.1-0ubuntu2.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: marie-claude 1541 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux 18.3
HibernationDevice: RESUME=UUID=d93009cf-a1ab-47ec-811c-d76dfbc4926d
InstallationDate: Installed on 2017-04-08 (868 days ago)
InstallationMedia: Linux Mint 18.1 "Serena" - Release amd64 20161213
IwConfig:
enp3s0f2 no wireless extensions.
lo no wireless extensions.
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b404 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:2006 Lite-On Technology Corp. Broadcom BCM43142A0
Bluetooth Device
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X451MA
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-55-generic
root=UUID=a34dd005-da91-42c3-95c6-b25185f3ee21 ro intel_idle.max_cstate=1 quiet
splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.15.0-55.60~16.04.2-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-55-generic N/A
linux-backports-modules-4.15.0-55-generic N/A
linux-firmware 1.157.22
RfKill:
0: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no
Tags: sylvia sylvia
Uname: Linux 4.15.0-55-generic x86_64
UnreportableReason: Le rapport fait référence à un paquet non installé.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: False
dmi.bios.date: 04/10/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X451MA.216
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X451MA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX451MA.216:bd04/10/2015:svnASUSTeKCOMPUTERINC.:pnX451MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX451MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: X
dmi.product.name: X451MA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-collected sylvia
** Attachment added: "DSC05417.resized.JPG"
https://bugs.launchpad.net/bugs/1841313/+attachment/5284344/+files/DSC05417.resized.JPG
** Tags added: apport-collected sylvia
** Description changed:
Hi,
On an Asus X451MA running Linux Mint 18.3 (Ubuntu 16.04.3), last kernel
update from 4.15.0-55 to 4.15.0-58 prevents it from booting: it hangs at
the beginning of boot.
I tested with kernel 4.15.0-59 from "xenial-proposed" and with a live
image of Ubuntu 18.04.2 and the issue remains. I could not test with a
more recent kernel on this same install because it requires libssl1.1
that is not available in the Xenial repositories. I suppose it does not
help, but a picture from live Ubuntu 18.04.2 is attached.
I will provide more information with apport very soon.
Do not hesitate to ask if I can provide other details or test other
versions / parameters.
Regards,
Yvan
+ ---
+ ApportVersion: 2.20.1-0ubuntu2.19
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: marie-claude 1541 F.... pulseaudio
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Linux 18.3
+ HibernationDevice: RESUME=UUID=d93009cf-a1ab-47ec-811c-d76dfbc4926d
+ InstallationDate: Installed on 2017-04-08 (868 days ago)
+ InstallationMedia: Linux Mint 18.1 "Serena" - Release amd64 20161213
+ IwConfig:
+ enp3s0f2 no wireless extensions.
+
+ lo no wireless extensions.
+ Lsusb:
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 003: ID 04f2:b404 Chicony Electronics Co., Ltd
+ Bus 001 Device 002: ID 04ca:2006 Lite-On Technology Corp. Broadcom
BCM43142A0 Bluetooth Device
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: ASUSTeK COMPUTER INC. X451MA
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=fr_FR.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-55-generic
root=UUID=a34dd005-da91-42c3-95c6-b25185f3ee21 ro intel_idle.max_cstate=1 quiet
splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.15.0-55.60~16.04.2-generic 4.15.18
+ RelatedPackageVersions:
+ linux-restricted-modules-4.15.0-55-generic N/A
+ linux-backports-modules-4.15.0-55-generic N/A
+ linux-firmware 1.157.22
+ RfKill:
+ 0: hci0: Bluetooth
+ Soft blocked: yes
+ Hard blocked: no
+ Tags: sylvia sylvia
+ Uname: Linux 4.15.0-55-generic x86_64
+ UnreportableReason: Le rapport fait référence à un paquet non installé.
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: False
+ dmi.bios.date: 04/10/2015
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: X451MA.216
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: X451MA
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX451MA.216:bd04/10/2015:svnASUSTeKCOMPUTERINC.:pnX451MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX451MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.family: X
+ dmi.product.name: X451MA
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.
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https://bugs.launchpad.net/bugs/1841313
Title:
Asus X451MA does not boot with linux > 4.15.0-55
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