Hi there @guiverc thank you very much for the response. I filed the bug using the automated 'ubuntu-bug' program and I'll admit it's a crappy bug.
I've updated it with a concise problem description and steps to reproduce. As to which package it's in, could you please give me any advice on how I would know? I'm not familiar with Gnome's internal architecture, so it's impossible for me to guess whether the issue might be with Mutter, the compositor, the window manager, or the Heisenburg compensator. I've re-read that standard debugging wiki page in detail, and it doesn't bring me any closer to understanding how I can dial this problem in any further. You'll note that 12 others have reported they're experiencing this issue. I suspect anyone who's using a large monitor and tries to use Zoom will encounter it. I'd have dropped this long ago and resigned myself to using Windows, but I think making Ubuntu accessible to the visually impaired is important, because even if you're not disabled like me *everyone* will lose visual acuity as they age. Again, thank you for your response and all the work you do for Ubuntu! ** Description changed: - Can't capture a screenshot of it because the square cursor leavings - don't show up in the capture. + Problem: + + When you turn on Zoom from the Accessibility menu, the mouse leaves + square shaped trails as it moves. + + Steps to Reproduce: + + 1. Under the Settings applet's Accessibility menu, turn on Zoom. + 2. Observe the mouse cursor leaving little square patterns wherever it goes, obscuring whatever you're trying to work on. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome (not installed) ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 Uname: Linux 5.4.0-21-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu26 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Apr 14 21:50:16 2020 InstallationDate: Installed on 2020-01-09 (96 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) ProcEnviron: - TERM=xterm-256color - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=en_US.UTF-8 - SHELL=/bin/bash + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash SourcePackage: meta-gnome3 UpgradeStatus: Upgraded to focal on 2020-01-24 (82 days ago) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1872870 Title: Ubuntu 20.04 latest update mouse pointer leaves square trails on desktop To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/meta-gnome3/+bug/1872870/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
