Why does the user have to provide anything custom in order to get more
value out of a product?

Having an easy way to reduce log verbosity (if the system is stable and
functioning) will help the user manage the system better by reducing the
noise. Why would a DEBUG log entry need to ever be written to a log file
(consuming disk space and CPU resources) on a normally functioning
system?

Forcing the user to learn log4j is not very user-friendly.

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How to decrease cloud-debug / cloud-error log verbosity (or disable them)
https://bugs.launchpad.net/bugs/463449
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