I can confirm that we do offer support contracts for OSS Apache Cassandra at Instaclustr (in addition to our managed service) - either drop me an email direct (signature below) or contact sa...@instaclustr.com and would be happy to discuss details.
Cheers Ben On Fri, 4 Nov 2016 at 14:02 Max C <mc_cassan...@core43.com> wrote: > Hello - > > We’re rolling out a small cluster at my work (2 DCs of 3 nodes each — > hosted on-premises), and my boss has asked us to look into commercial > support offerings. > > The main thing we’re looking for is a company that we can call day or > night if/when things go “kaboom” and I can’t figure out what the problem is > (ex: an upgrade fails unexpectedly, weird error messages in the logs, > repairs keep failing, etc). If they offer their own tested, supported, > patched, version of Cassandra that would be ideal, and certainly management > tools like OpsCenter are a bonus. > > The obvious choice here is DataStax, and we’re definitely talking to > them. Are there any other providers which offer this sort of service? > Maybe Instaclustr? > > Thanks. > > - Max
