You need to define what you mean by support. In most cases open Source 
components should be considered as „not commercially supported“ unless you have 
a contract with a commercial entity which is willing to give you this 
guarantee. Having said that, assuming all proper commons component have 
community support or the latest version only is a good start. This could mean 
you might need topfit bugs yourself, but you can submit them for upstream 
inclusion if they are applicable.

All projects you mentioned beside commons-logging are properly supported, for 
commons-logging is kind of sustained support, I can’t imagine anybody would use 
it for new projects.

Gruss
Bernd


--
http://bernd.eckenfels.net

________________________________
Von: Comeche Nolla, Sergi <scome...@eservicios.indra.es>
Gesendet: Dienstag, November 12, 2019 4:40 PM
An: Commons Users List
Betreff: RE: Technical Support Expiration Date

Hi Gary,

Thank you for your response, and sorry for the crossposting, and the confusing 
reporting this. I was a bit confused on where to ask this question.

Since we are doing an analysis of obsolescence plan of the whole softwares used 
in one of our release, we need to track all the EOL support for each software 
and make decisions whether to keep the version or migrate to new one, depending 
on longevity of the support given.

I understand that older version will have very limited support for your part, 
hence we should think about migrating to newer versions if we want support.

Thanks again for that.
Regards,
Sergi

-----Original Message-----
From: Gary Gregory <garydgreg...@gmail.com>
Sent: martes, 12 de noviembre de 2019 16:35
To: Commons Users List <user@commons.apache.org>
Subject: Re: Technical Support Expiration Date

Hi Sergi,

[Please don't cross-post to all the lists on our CC]

There is no "expiration date" on our components. We are all volunteers here and 
we put in our time and support where we best see fit.

In general, we are more likely to fix/support current versions. For example, 
this means that if there a fix done to commons-logging, currently at 1.2, it 
would be released in a future 1.2.1 or 1.3. If you cannot use
1.2 and you are stuck on 1.1.1, it is very unlikely that I would take the time 
to release 1.1.2. Mileage may vary for other volunteers.

Gary

On Tue, Nov 12, 2019 at 10:23 AM Comeche Nolla, Sergi < 
scome...@eservicios.indra.es> wrote:

> Hello,
>
> I work for a long-term project which requires strong and stable
> technical support for every software used.
>
> I want to know how long you are providing technical support for the
> following SW products:
>
> - Commons-io 2.1
> - Commons-beanutils 1.8.3
> - Commons-codec 1.4
> - Commons-dbcp 1.3
> - Commons-digester 2.1
> - Commons-logging 1.1.1
>
> Please I appreciate so much that you can give me expiration dates for
> each of these software products!
>
> Thank you!
> Sergi
>
> ________________________________
>
> Este correo electr?nico y, en su caso, cualquier fichero anexo al
> mismo, contiene informaci?n de car?cter confidencial exclusivamente
> dirigida a su destinatario o destinatarios. Si no es vd. el
> destinatario indicado, queda notificado que la lectura, utilizaci?n,
> divulgaci?n y/o copia sin autorizaci?n est? prohibida en virtud de la
> legislaci?n vigente. En el caso de haber recibido este correo
> electr?nico por error, se ruega notificar inmediatamente esta
> circunstancia mediante reenv?o a la direcci?n electr?nica del remitente.
> Evite imprimir este mensaje si no es estrictamente necesario.
>
> This email and any file attached to it (when applicable) contain(s)
> confidential information that is exclusively addressed to its recipient(s).
> If you are not the indicated recipient, you are informed that reading,
> using, disseminating and/or copying it without authorisation is
> forbidden in accordance with the legislation in effect. If you have
> received this email by mistake, please immediately notify the sender
> of the situation by resending it to their email address.
> Avoid printing this message if it is not absolutely necessary.
>

________________________________

Este correo electrónico y, en su caso, cualquier fichero anexo al mismo, 
contiene información de carácter confidencial exclusivamente dirigida a su 
destinatario o destinatarios. Si no es vd. el destinatario indicado, queda 
notificado que la lectura, utilización, divulgación y/o copia sin autorización 
está prohibida en virtud de la legislación vigente. En el caso de haber 
recibido este correo electrónico por error, se ruega notificar inmediatamente 
esta circunstancia mediante reenvío a la dirección electrónica del remitente.
Evite imprimir este mensaje si no es estrictamente necesario.

This email and any file attached to it (when applicable) contain(s) 
confidential information that is exclusively addressed to its recipient(s). If 
you are not the indicated recipient, you are informed that reading, using, 
disseminating and/or copying it without authorisation is forbidden in 
accordance with the legislation in effect. If you have received this email by 
mistake, please immediately notify the sender of the situation by resending it 
to their email address.
Avoid printing this message if it is not absolutely necessary.

Reply via email to